Neon CRM
The facts below are what the maker publishes about Neon CRM, checked and dated. Our editors have not written about it yet.
Plans and prices
From Neon CRM's own pricing page, checked 21 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Neon CRM | $99 a month | unlimited records · unlimited users · unlimited emails, forms, workflows, reports and campaigns · starts at $99 per month; revenue-based pricing |
| Events module | — | registrations · ticketing · check-in · seating charts · waitlists · reminders · +20% of CRM subscription |
| Memberships module | — | member portal · levels and tiers · renewals · directories · member forms · +10% of CRM subscription |
| Volunteers module | — | roles · shifts · timesheets · volunteer portal · applications · dashboards · +10% of CRM subscription |
The facts
Each one read from Neon CRM's own pages, with the date it was checked.
Where it runs
- Android requirements
- The discontinued NeonCRM Android app was free, required Android 4.0 or later, was 14.24 MB and last updated July 11, 2020.checked 21 Oct 2026
- Limit: GetApp reviewers
- GetApp identifies a learning curve, unintuitive navigation, difficult customization and mixed experiences with timely live support.checked 21 Oct 2026
What it does
- API
- Neon CRM publishes API v2 documentation with separate base URLs for different Neon CRM instance types.checked 21 Oct 2026
- API extensibility
- The vendor's API guide demonstrates GET and PATCH requests, webhooks, Postman collections and JavaScript scripts for chained automation.checked 21 Oct 2026
- Automation and reporting
- Neon CRM offers automated workflows and journeys, plus 50+ pre-built reports.checked 7 Oct 2026
- Automation ecosystem
- Zapier exposes NeonCRM triggers and actions such as new-account events and account or activity creation, with SDK support for backend code.checked 21 Oct 2026
- Communications
- Neon CRM includes email marketing, text messaging, stewardship journeys and a donor portal.checked 21 Oct 2026
- Documentation and support
- Neon CRM offers a support center, knowledge-base articles, Neon One Academy training, virtual-agent help, live chat, email and phone support.checked 21 Oct 2026
- Donor management
- The platform provides supporter profiles, donor history, grant management, dashboards and automated workflows.checked 21 Oct 2026
- Events
- The optional Events module includes registrations, flexible ticketing, check-in, seating charts, classes, reminders and waitlists.checked 21 Oct 2026
- Fundraising
- Fundraising tools include campaigns, donation forms, peer-to-peer fundraising, recurring gifts, donor-advised-fund payments and secure payments.checked 21 Oct 2026
- Hosting model
- Neon One describes Neon CRM as proprietary cloud-based software-as-a-service, with no self-hosting option stated.checked 21 Oct 2026
- Integrations
- Native connections include QuickBooks, Windfall Data, Mailchimp and Eventbrite, while an open API supports custom integrations.checked 21 Oct 2026
- Legal name
- The security policy identifies the provider as Neon One, LLC.checked 21 Oct 2026
- Limit: G2 reviewers
- G2 reports that workflows and reports can be difficult to navigate and that account calendar or task reminders are lacking.checked 21 Oct 2026
- Limit: Software Advice reviewers
- Software Advice reports inflexible email tools, cumbersome reporting and complaints about slow or difficult phone assistance.checked 21 Oct 2026
- Limit: Trustpilot reviewers
- Trustpilot complaints include difficult onboarding, bugs, annual price increases, rigid auto-renewal terms, forms problems and disrupted integrations.checked 21 Oct 2026
- Limit: TrustRadius reviewers
- TrustRadius reviews describe migration errors, missing report information, weak customer service, long chat waits and cancellation or data-export charges.checked 21 Oct 2026
- Mailchimp integration
- Mailchimp audience synchronization uses an API key, is free with Neon CRM, and is limited to campaign emails; system emails remain in Neon CRM.checked 21 Oct 2026
- Memberships
- The optional Memberships module supports member portals, tiers, benefits, self-service and automated renewals.checked 21 Oct 2026
The company
- Company origin
- Neon One says it began in 2018 when four technology companies combined.checked 21 Oct 2026
- Founded
- 2018checked 28 Sep 2026
- Headquarters
- The NeonCRM Android developer listing gives 4545 N. Ravenswood Ave., Chicago, Illinois 60640, USA.checked 21 Oct 2026
- Maker history
- Neon One says it started in 2018 when four technology companies came together.checked 7 Oct 2026
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