Narvar Returns

What Narvar Returns is

Narvar Returns is returns management software for retailers, with Narvar Shield focused on fraud detection, return policies, and reverse logistics. Shield uses Narvar’s IRIS intelligence layer; Narvar says it processes more than 74 billion consumer interactions annually to detect fraud in real time. Retailers can enforce return eligibility, offer automated exchanges, and steer outcomes toward exchanges or gift cards. The product also supports a self-serve return portal, return labels, automated refunds, intelligent routing, and consolidated shipping. Narvar says these tools can help retain revenue and lower reverse logistics and call center costs. The product is available on the web and through an API. Listed integrations include Shopify, BigCommerce, Magento, and Salesforce; a Shopify app listing also names Shopify POS, Shopify Flow, Gorgias, Klaviyo, NetSuite, Recharge, ShipHero, and Tapcart. Narvar describes its customers as brands, retailers, and merchants, and says its platform serves 1,500+ brands worldwide. Founded in 2012, the company is headquartered in San Mateo, California. Shield pricing is available by demo request; the Shopify app listing labels Narvar Return and Exchange as Free, but does not state Shield’s general pricing.