17TRACK Business
8.1#1 in order tracking softwareFrom $9 a monthFree planAndroidiOSWebAPI
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| Fact | 17TRACK Business | Narvar Returns |
|---|---|---|
| Founded | 2010 | 2012 |
| Headquarters | The company page identifies a UK-based team established in October 2021 but does not state a headquarters location. | San Mateo, California, United States |
| Integrations | Documented integrations include Shopify, PayPal, Trustpilot and review applications such as Judge.me, Loox, Fera, Trustoo and Okendo. | Narvar lists Shopify, BigCommerce, Magento, and Salesforce among its platform integrations; its Shopify app listing also names Shopify POS, Shopify Flow, Gorgias, Klaviyo, NetSuite, Recharge, ShipHero, and Tapcart as compatible tools. |
| Purpose | 17TRACK Business offers global order tracking intended to reduce support requests, improve shopper experience, and support product upsells. | Narvar Shield is returns management software for retailers that helps prevent fraud, protect revenue, customize return policies, and streamline reverse logistics. |
It suits retailers that want customers to track domestic and international orders through their own site. Shopify users should account for the tracking-number requirement and quota deductions for synced orders with tracking information.
Narvar Returns is aimed at brands, retailers, and merchants managing customer returns and exchanges. It may suit teams looking to enforce eligibility rules, route returned goods, or offer exchanges and gift cards.