MRI Palace
MRI Palace is web-based property management software designed for New Zealand’s regulatory environment.
What MRI Palace is
MRI Palace is web-based property management software designed for New Zealand’s regulatory environment. Its trust-accounting tools include bank transaction matching, compliant bulk payments, and direct debit integration. Property managers can track and report on Healthy Homes requirements, schedule rent increases or decreases, adjust part-rent, and arrange rent holidays. An Owner Portal, owner statements, tenant arrears reports, and stored communications support contact and record-keeping with owners and tenants. The BOSS Dashboard breaks portfolio performance down by branch, region, and property manager. Palace provides multiple levels of user security and Google single sign-on. Listed integrations include 1form, Debitsuccess, Inspection Express, Trade Me, and Tapi; MRI Maintenance Plus, Invoice Automate, and Secure Sign are also described as add-ons or integrations. MRI describes onboarding, premium training, interactive sessions, and regular free webinars. It also says it works to convert customer data and conducts a test conversion. Pricing is available on request, and customers can request a tailored demo.
Good
- Supports trust-account transaction matching and bulk payments.
- Tracks and reports on Healthy Homes compliance.
- Dashboard breaks performance down by branch, region, and manager.
- Google single sign-on is supported.
Watch out
- Pricing is available on request.
- The listed platform is web only.
- New Zealand support hours are Monday to Friday, 8:30 AM–5:30 PM NZT.
Who it suits
Palace is aimed at property managers, particularly those working within New Zealand’s regulatory landscape. Its owner and tenant tools, trust accounting, and portfolio reporting may suit agencies managing multiple branches or regions.
Verdict
MRI Palace combines trust accounting, rent management, compliance monitoring, and portfolio reporting for property managers. A tailored demo and pricing request are the next steps for assessing fit.
The facts
Each one read from MRI Palace's own pages, with the date it was checked.
What it does
- Business insights
- Its BOSS Dashboard breaks down portfolio performance by branch, region and property manager.checked 3 Oct 2026
- Data migration
- MRI describes a migration process that converts data from a customer’s current system and includes a test conversion.checked 3 Oct 2026
- Healthy Homes
- It helps property managers monitor and report on Healthy Homes compliance across their portfolios.checked 3 Oct 2026
- Integrations
- The integrations page lists partners including 1form, Debitsuccess, Google Maps, Inspection Express, Trade Me and UpFlow.checked 3 Oct 2026
- Intended users
- The maker describes Palace as purpose-built for property managers and reports that 1.2K+ agencies use it.checked 3 Oct 2026
- MRI add-ons
- The product pages describe integrations with MRI Maintenance Plus, Invoice Automate, and Secure Sign.checked 2 Oct 2026
- Product add-ons
- MRI MaintenancePlus, Invoice Automate and SecureSign are described as add-ons accessible from or integrated with Palace.checked 3 Oct 2026
- Purpose
- MRI Palace is property management software designed for New Zealand’s regulatory landscape.checked 3 Oct 2026
- Rent management
- It can schedule rent increases, decreases, part-rent changes and rent holidays, and report them on Tribunal reports.checked 3 Oct 2026
- Reporting
- The BOSS Dashboard breaks down portfolio performance by branch, region, and property manager.checked 2 Oct 2026
- Sales process
- The product page invites customers to request a tailored demo and does not display a price.checked 2 Oct 2026
- Security
- The product page says user security has multiple levels and that Google single sign-on is supported.checked 3 Oct 2026
- Support
- Palace support in New Zealand is listed as available Monday to Friday, 8:30 AM–5:30 PM NZT, by phone at +64 800 472 5223.checked 3 Oct 2026
- Support and training
- The features page describes onboarding, premium training, interactive sessions, and regular free webinars.checked 2 Oct 2026
- Trust accounting
- It supports bank transaction auto-matching, reconciliations, month-end processing, bulk payments and direct debit integration.checked 3 Oct 2026
The company
- Founded
- 1971checked 28 Sep 2026
- Headquarters
- Outside Cleveland, Ohio, United Stateschecked 28 Sep 2026
- Owner and tenant communication
- It provides an Owner Portal, owner statements, tenant arrears reports and storage of communications.checked 3 Oct 2026
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