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Motive

Motive is an AI-powered operations platform for businesses managing physical work, bringing together fleet, safety, equipment, maintenance, spending, workfor…

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#1 of 26
Score
7.7
Motive's website

What Motive is

Motive is an AI-powered operations platform for businesses managing physical work, bringing together fleet, safety, equipment, maintenance, spending, workforce, and operations intelligence tools. Fleet Management tracks vehicle location, utilization, and health, while automating workflows for fleet, dispatch, and maintenance teams. It also covers ELD compliance, driver qualification, IFTA reporting, CSA score management, and fuel-efficiency insights. Driver Safety uses AI to monitor drivers and provides tools intended to help reduce collision risk. Equipment monitoring includes trailers and vehicles through hardware and OEM integrations. The App Marketplace lists 250+ pre-built integrations and third-party applications managed from the Motive Dashboard. Motive provides 24/7 phone or in-app chat support, with separate weekday hours for billing help. Platform pricing is not displayed as a fixed amount; the pricing page directs visitors to request information. The Fleet App requires an active subscription and supports iOS 15.0 or later and Android 9.0 or later. Creating jobs and dispatches and assigning drivers, vehicles, and assets are tasks for the web Fleet Dashboard, not the app.

Good

  • Tracks vehicle location, utilization, and health.
  • Includes ELD, IFTA, and CSA management tools.
  • Marketplace lists 250+ integrations and applications.
  • Phone and in-app chat support are available 24/7.

Watch out

  • Fixed platform pricing is not displayed.
  • Fleet App requires an active subscription.
  • Job creation and dispatch assignment require the web dashboard.

Who it suits

Motive suits organizations managing fleets, equipment, drivers, and physical operations across industries such as transportation, construction, and field service. It is relevant to teams that need fleet visibility, safety, compliance, and maintenance tools in one platform.

Verdict

Motive combines fleet, safety, equipment, and compliance functions with a broad integration marketplace. Prospective buyers need to request pricing, and some fleet-management tasks require the web dashboard rather than the mobile app.

Plans and prices

From Motive's own pricing page, checked 15 Oct 2026.

All about pricing
PlanPriceWhat it gives you
Workforce Management free tierFreeTimecards · payroll integrations · integrated coaching · driver walkthrough · driver-license qualification documents
Motive platformPriced on requestpricing requires contacting sales
Paid Workforce ManagementPriced on requestFull Qualification Documents · Integrated MVRs · AI Coach · Rewards · Integrated Training · Pricing depends on fleet size, contract, and selected capabilities; request a quote from Motive.
Workforce Management paid subscriptionPriced on requestcomplete qualification documents · integrated MVRs · AI Coach · Rewards · Integrated Training

The facts

Each one read from Motive's own pages, with the date it was checked.

What it does

API documentation
Developer documentation includes endpoint references, guides, examples, an interactive explorer, code samples, changelogs, Postman collections and a discussion forum.checked 15 Oct 2026
API licence
API terms grant a revocable, nonexclusive internal-use licence and say they do not authorize open-source licensing or public app distribution without permission.checked 15 Oct 2026
Compliance and fuel
Fleet Management includes ELD compliance, driver qualification, IFTA reporting, CSA score management, and fuel efficiency insights.checked 9 Oct 2026
Driver Safety
The platform uses AI alerts and 360-degree visibility to identify driving risks and help prevent collisions.checked 15 Oct 2026
Encryption
Motive's security overview says customer data in transit is encrypted with TLS 1.2+ and data at rest with AES-256 or above.checked 9 Oct 2026
Equipment monitoring
The platform tracks equipment location, utilization, and health, including trailers and vehicles through hardware and OEM integrations.checked 9 Oct 2026
Equipment Monitoring
Equipment Monitoring tracks asset location, usage and health to reduce downtime and theft.checked 15 Oct 2026
Fleet Management
Fleet Management provides vehicle location, usage and health visibility with automated management workflows.checked 15 Oct 2026
Fleet visibility
Fleet Management provides visibility into vehicle location, utilization, and health and automates workflows for fleet managers, dispatchers, and maintenance teams.checked 9 Oct 2026
Funding news
On September 10, 2026 Motive announced more than $1.3 billion in growth financing from General Catalyst and ARR above $600 million.checked 15 Oct 2026
Integrations
Motive's marketplace lists 417 applications, while its partnerships program describes more than 250 pre-built integrations.checked 15 Oct 2026
Legal name and founders
Crunchbase identifies Motive Technologies, Inc., also known as KeepTruckin, founded by Obaid Khan, Ryan Johns and Shoaib Makani.checked 15 Oct 2026
Limit: connectivity and alerts
Reviews cite Bluetooth or device disconnects, delayed syncing, inaccurate locations or alerts and AI false positives.checked 15 Oct 2026
Limit: feature gaps
Gartner reviewers report that safety coaches cannot be assigned individually, firmware updates may fail to push automatically and disconnect alerts are unreliable.checked 15 Oct 2026
Limit: pricing and contracts
Reviewers frequently complain about opaque pricing, expensive renewals, long contracts, auto-renewal and difficulty cancelling or downgrading.checked 15 Oct 2026
Maintenance
Maintenance tools cover inspections, availability, AI fault codes, health insights, service scheduling, service history and maintenance reports.checked 15 Oct 2026
Notable outage history
Motive's status history records repeated 2026 delays affecting fleet events, locations, dashboards, mobile apps and the API, including a June 16–17 location-event delay.checked 15 Oct 2026
Praise: usability and support
Reviewers commonly describe the interface and installation as intuitive and report responsive 24/7 support, although experiences vary.checked 15 Oct 2026
Praise: visibility and tracking
Independent reviewers repeatedly praise real-time GPS visibility, trip history, geofences and asset tracking.checked 15 Oct 2026

The company

Company profile
LinkedIn lists Motive as privately held, founded in 2013, headquartered in San Francisco and employing 1,001–5,000 people.checked 15 Oct 2026
Headquarters
San Francisco, California, United Stateschecked 28 Sep 2026

Where it runs

Device requirements
Recommended mobile devices use iOS 16 or newer or Android 9 or newer, Wi-Fi 5, Bluetooth 5, at least 4 GB RAM and 32 GB storage.checked 15 Oct 2026
Mobile app limitation
Creating jobs and dispatches and assigning drivers, vehicles, and assets is available in the web Fleet Dashboard, not the Fleet App.checked 9 Oct 2026
Mobile apps
The Fleet App is available for iOS 15.0 or later and Android 9.0 or later, and requires an active Motive subscription to use.checked 9 Oct 2026
The full review of Motive

Motive is an operations platform for companies managing vehicles, equipment, drivers, and field work. It is best suited to fleets that need safety and compliance capabilities alongside asset visibility, rather than a standalone tracking tool. Its broad coverage is appealing, but custom pricing and web-only dispatch setup are important trade-offs.

Overview

Motive brings fleet, equipment, maintenance, spending, workforce, and operations intelligence tools together. Fleet Management covers vehicle location, utilization, and health, while equipment monitoring extends those views to trailers and other assets through hardware and OEM integrations. That combination suits operations teams coordinating different kinds of physical assets; businesses seeking only a narrow fleet function may not need the platform's broader scope.

Driver Safety uses AI to monitor and protect drivers, with tools intended to prevent collisions and reduce risk. Fleet capabilities also cover ELD compliance, driver qualification, IFTA reporting, CSA score management, and fuel-efficiency insights. This breadth can reduce the need to manage separate operational systems, though buyers must request a quote rather than compare fixed platform prices.

Key features

  • Fleet visibility and workflows: Location, utilization, and vehicle-health monitoring is paired with workflow automation for fleet managers, dispatchers, and maintenance teams. That is useful when teams need operational coordination as well as tracking.
  • Safety and compliance: AI driver monitoring sits alongside ELD compliance, qualification, IFTA reporting, and CSA score management. The combination is relevant to fleets balancing driver risk with regulatory and reporting responsibilities.
  • Equipment monitoring: Location, utilization, and health tracking includes trailers and vehicles through hardware and OEM integrations. The value depends on whether a business needs visibility beyond its trucks.
  • Integrations: The Motive App Marketplace offers 250+ pre-built integrations and third-party applications, managed from the Motive Dashboard. This can help fit Motive into an existing software environment.
  • Security and support: Motive says it has SOC 1 and SOC 2 Type II reports and PCI DSS compliance programmes, and announced ISO 27001 and ISO 27701 certifications in August 2026. Its security overview describes TLS 1.2+ encryption in transit and AES-256 or above at rest. Support is available 24/7 by phone or in-app chat; billing support has separate weekday hours.

Pricing

Motive is paid software with custom pricing: its pricing page directs prospective customers to contact the company rather than showing fixed platform rates. The quote depends on fleet size, contract, and selected capabilities, so buyers should assess the proposed scope and terms directly before comparing costs.

PlanPrice and termsWhat it includesBest fit
Workforce Management Free tierfreeTimecards, payroll integrations, integrated coaching, driver walkthrough, and limited qualification documents (driver license only).Teams that need these workforce tools and can work within the driver-license-only document limit.
Paid Workforce ManagementCustom pricing; billed according to fleet size, contract, and selected capabilities. Request a quote from Motive.Full qualification documents, integrated MVRs, AI Coach, rewards, and integrated training.Fleets that need the additional qualification, coaching, rewards, or training capabilities.

The free tier is limited to a subset of workforce functions; full qualification documents, MVRs, AI Coach, rewards, and training are in the paid tier. Motive also offers a free trial, but no trial length or platform-wide free-plan cap is given.

Platforms

Motive supports Android, iOS, web, and API. Its Fleet App requires an active Motive subscription and runs on iOS 15.0 or later and Android 9.0 or later. The app does not create jobs or dispatches or assign drivers, vehicles, and assets; those tasks require the web Fleet Dashboard. That distinction matters for teams expecting to set up dispatch work entirely on mobile.

Who it's for

Motive serves businesses from small companies to Fortune 500 enterprises across transportation, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, waste services, and the public sector. It is most compelling where fleet and equipment oversight, driver safety, and compliance need to sit together. A smaller operation that wants a simple tracker, or a team that depends on mobile dispatch management, should weigh the platform's scope and web limitation carefully.

Pros and cons

  • Pro: Fleet, equipment, safety, maintenance, fuel, and compliance functions are combined, which can serve operations managing more than vehicle location alone.
  • Pro: The 250+ integration marketplace offers a broad route to connecting third-party applications.
  • Pro: 24/7 phone and in-app chat support provides help outside standard business hours.
  • Con: Custom platform pricing makes direct cost comparison difficult until a buyer requests a quote.
  • Con: The free Workforce Management tier limits qualification documents to driver licenses and omits the paid tier's MVRs, AI Coach, rewards, and training.
  • Con: Creating jobs and dispatches and assigning drivers, vehicles, and assets requires the web dashboard, not the Fleet App.

Alternatives

For a narrower shortlist, compare Motive with these Electronic Logging Device Software, Fleet Telematics Software, Fleet Safety Software, and Fleet Management Software categories.

  • 24HOS ELD is a paid Android, iOS, and web option with a monthly service whose price and scope are set after individual contact; its listed plan is per application user and requires a PT30 device for truck connection.
  • Transflo Mobile+ ELD is a paid Android, iOS, and web option for fleets or brokers with the required authorization and Fleet or Broker ID; premium add-ons are available.
  • Verizon Connect is a paid Android, iOS, web, and API option with customizable GPS fleet tracking and pricing by request; consider it when that tracking focus is the priority.
  • BigRoad ELD is a paid Android, iOS, and web option with a free trial. Its DashLink ELD Bundle includes vehicle mileage reporting, live messaging, IFTA mileage reporting, and fuel tax reporting; pricing is by call.
  • ELD GO is a paid Android, iOS, and web alternative.
  • Ezlogz ELD is a paid Android, iOS, web, and API option. Its listed ELD Device plan includes FMCSA compliance, a free load board, AI truck navigation, electronic DVIR, real-time GPS tracking, and 24/7 support.
  • Geotab is a paid Android, iOS, Linux, web, Windows, and API option with no free plan. Its GO Plan includes advanced safety and AI scoring, HOS/ELD and tachograph compliance, predictive maintenance, and fuel monitoring.
  • J. J. Keller Encompass ELD is a paid Android, iOS, web, and API option; its subscription pricing varies by term and user count and requires contacting sales.

Verdict

Motive is a strong fit for organizations that want fleet and equipment visibility alongside driver safety, maintenance, and compliance tools in one operations platform. Its broad integration marketplace and workforce options add useful reach, but custom pricing complicates evaluation, and dispatch setup still requires the web dashboard. Choose it when that operational breadth outweighs those constraints; look elsewhere if you need transparent fixed pricing or mobile-first dispatch setup.

Getting started

  1. Visit https://gomotive.com/.
  2. Contact Motive to request platform pricing based on fleet size, contract, and selected capabilities.
  3. Choose the free Workforce Management tier or request details about the paid tier.
  4. Use the web Fleet Dashboard for jobs, dispatches, and driver, vehicle, and asset assignments.
  5. Install the Fleet App on iOS 15.0 or later or Android 9.0 or later, with an active Motive subscription.

Limits worth knowing

The free Workforce Management tier includes only driver-license qualification documents. Full qualification documents, integrated MVRs, AI Coach, rewards, and integrated training are listed under paid Workforce Management.

Questions

Does Motive have a free plan?

Yes. Its Workforce Management Free tier costs nothing and includes timecards, payroll integrations, integrated coaching, driver walkthroughs, and limited qualification documents.

How much does Motive cost?

Platform pricing is available by request. Paid Workforce Management pricing depends on fleet size, contract, and selected capabilities.

What platforms does Motive support?

The listed platforms are Android, API, iOS, and web. The Fleet App supports iOS 15.0 or later and Android 9.0 or later.

What does paid Workforce Management add?

It includes full qualification documents, integrated MVRs, AI Coach, rewards, and integrated training.

Can I create dispatches in the Fleet App?

Creating jobs and dispatches and assigning drivers, vehicles, and assets are available in the web Fleet Dashboard.

Who makes Motive?

Motive is headquartered in San Francisco, California, United States.

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