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MetaMap

MetaMap is a customer identity platform for identity verification, onboarding, fraud reduction, and KYC/AML compliance.

Place
#14 of 25
Score
6.5
MetaMap's website

What MetaMap is

MetaMap is a customer identity platform for identity verification, onboarding, fraud reduction, and KYC/AML compliance. Businesses can create verification flows with a drag-and-drop builder or templates, using more than 350 tools and data from over 80 sources across more than 20 countries. Checks include document and biometric verification, AML watchlists, government data, phone and email checks, location intelligence, and credit checks. Automation Rules let businesses approve, reject, or flag customers according to criteria they define. Integration options include direct links, web or mobile SDKs, and API access. Verification links can be shared by email, SMS, or WhatsApp, while webhooks send workflow events to a business server as steps complete. MetaMap estimates setup at five minutes for direct links, four hours to five days for SDKs, and one to two weeks for API integration. It supports web, iOS, and Android, and lists chat and email support, FAQs, user guides, and live service status. MetaMap says it holds SOC 2 Type II and SOC 3, ISO 27001:2013, and CSA STAR Level One CAIQ certifications. Pricing is available by contacting its team; there is no free plan, but a free trial is listed. Founded in San Francisco in 2017, MetaMap joined Incode in 2024.

Good

  • Workflow builder and templates support tailored checks.
  • Offers API, SDK, and direct-link integration.
  • Webhooks send workflow events to business servers.
  • Lists multiple security certifications.

Watch out

  • No free plan is listed.
  • Pricing requires contacting the team.
  • API setup is estimated at one to two weeks.

Who it suits

MetaMap is designed for businesses handling identity checks, customer onboarding, fraud reduction, or KYC/AML compliance. Its options may suit teams that want to build tailored verification flows and connect them by link, SDK, or API.

Verdict

MetaMap offers a broad set of verification tools and several integration paths for businesses with identity and compliance workflows. Buyers should consider the custom pricing and the different setup estimates for links, SDKs, and API integration.

The facts

Each one read from MetaMap's own pages, with the date it was checked.

What it does

API limit
The webhook FAQ states merchants can run up to three new verification requests per second.checked 8 Oct 2026
Data coverage
MetaMap says it combines data from more than 80 sources across more than 20 countries.checked 8 Oct 2026
Encryption
The FAQ says customer data is encrypted with AES-256 and data is encrypted in transit over HTTPS.checked 8 Oct 2026
Industries served
MetaMap says it serves industries including banking, fintech, telecommunications, e-commerce, healthcare, and transportation.checked 8 Oct 2026
Integration effort
The platform page estimates direct-link setup at 5 minutes, SDK setup at 4 hours to 5 days, and API setup at 1–2 weeks.checked 8 Oct 2026
Integration methods
Businesses can integrate using a direct link, a web or mobile SDK, or an API.checked 8 Oct 2026
Integration options
MetaMap supports API, web or mobile SDK, and direct-link integrations; the page lists web, iOS, and Android support for SDKs.checked 8 Oct 2026
Messaging integrations
Direct verification links can be shared through email, SMS, or WhatsApp.checked 8 Oct 2026
Pricing
MetaMap directs prospective customers to contact its team for pricing information.checked 8 Oct 2026
Purpose
MetaMap is a customer identity platform for identity verification, onboarding, fraud reduction, and KYC/AML compliance.checked 8 Oct 2026
Security certifications
MetaMap lists SOC 2 Type II and SOC 3, ISO 27001:2013, and CSA STAR Level One CAIQ certifications.checked 8 Oct 2026
Support
The platform page lists chat and email support, FAQs, user guides, and live service status.checked 8 Oct 2026
Verification checks
Its tools include document and biometric verification, AML watchlists, government data, phone and email checks, location intelligence, and credit checks.checked 8 Oct 2026
Verification data
The platform says it draws on 80+ data sources across 20+ countries.checked 8 Oct 2026
Verification features
Tools include biometric and document verification, watchlist checks, location intelligence, email and phone checks, and government checks.checked 8 Oct 2026
Verification tools
The platform offers more than 350 tools for building verification workflows.checked 8 Oct 2026
Webhooks
Webhooks send verification events to a business’s server as workflow steps complete.checked 8 Oct 2026
Workflow builder
Businesses can create tailored verification flows using a drag-and-drop workflow builder or pre-designed templates.checked 8 Oct 2026
Workflow controls
Automation Rules let businesses approve, reject, or flag customers based on criteria they define.checked 8 Oct 2026

The company

Company history
MetaMap says it was founded in 2017 in San Francisco and joined Incode in 2024.checked 8 Oct 2026
Founded
2017checked 28 Sep 2026
Headquarters
San Francisco, United Stateschecked 28 Sep 2026

Money

Free trial
The free trial includes 300 verifications and 3 months of access.checked 8 Oct 2026

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