Merx
Merx is a real-time 3D product configurator for online stores that can generate a print-ready file for each order.
What Merx is
Merx is a real-time 3D product configurator for online stores that can generate a print-ready file for each order. Shoppers can upload artwork, add styled text, recolour product parts, and position designs with print-area guides. The browser-based configurator lets them rotate and zoom products, then view them in AR on desktop or mobile without plugins. Order outputs can include 300 DPI vector or PDF/X files in CMYK with bleed and crop marks, as well as size charts and fulfilment routing. Merx lists native Shopify and WooCommerce apps, plus integrations for WordPress, BigCommerce, Wix, Squarespace, PrestaShop, Etsy, Adobe Commerce, Salesforce, and headless or custom storefronts. An embed SDK and REST and webhook API can connect other frontends and route production packages. Analytics show which options sell, where shoppers leave the configurator, and configurator-driven revenue by product and store. Growth supports up to 25 configurable products; Scale and Enterprise list unlimited products and stores. Pricing is on request, and there is no free plan.
Good
- Shoppers can customize products in 3D
- AR viewing works on desktop and mobile without plugins
- Orders can generate print-ready production files
- Shopify and WooCommerce native apps are listed
- Conversion analytics cover options, drop-offs, and revenue
Watch out
- No free plan is available
- Pricing is available on request
- Growth supports up to 25 configurable products
Who it suits
Merx suits online stores that want shoppers to customize products and generate production materials from orders. Its listed plans also target brands starting customization, high-volume catalogs, and platforms or global brands.
Verdict
Merx combines a browser-based product configurator with production outputs, store connections, and conversion analytics. Consider the Growth limit of 25 configurable products and request pricing for plan costs.
Plans and prices
From Merx's own pricing page, checked 9 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Enterprise | Priced on request | Headless API & SDK · Adobe Commerce / Salesforce · Dedicated rendering capacity · SSO, SLA & security review · Solutions engineer · Custom / tailored quote |
| Growth | Priced on request | Up to 25 configurable products · Shopify or WooCommerce app · Print-ready file export · Standard support · Custom / tailored quote |
| Scale | Priced on request | Unlimited products & stores · Live rule-based pricing · AR viewer · Conversion analytics · Priority support & onboarding · Custom / tailored quote |
The facts
Each one read from Merx's own pages, with the date it was checked.
What it does
- 3D and AR
- The browser based configurator lets shoppers rotate and zoom products and view them in AR on desktop and mobile without plugins.checked 9 Oct 2026
- Analytics
- Conversion analytics show which options sell, where shoppers drop off, and configurator driven revenue by product and store.checked 9 Oct 2026
- API
- Merx says its embed SDK and REST and webhook API can integrate the configurator with other frontends and route production packages.checked 9 Oct 2026
- API and SDK
- Merx advertises an embeddable SDK plus REST and webhook APIs for headless implementations.checked 15 Oct 2026
- Checkout data flow
- A shopper's design and preview travel through cart and checkout as order data.checked 15 Oct 2026
- Configuration limit
- 25checked 20 Sep 2026
- Conversion analytics
- Analytics show option sales, configurator drop-off and configurator-attributed revenue by product and store.checked 15 Oct 2026
- Customization
- Shoppers can upload artwork, add styled text, recolour product parts, and place designs using print-area guides.checked 9 Oct 2026
- Enterprise provisions
- The Enterprise plan lists SSO, SLA, security review, and dedicated rendering capacity.checked 9 Oct 2026
- Fulfillment routing
- Each order can include placement, colors, size and quantity and route them to a print workflow or fulfillment partner through API or webhook.checked 15 Oct 2026
- Google Play data safety
- Google Play states that Merx AI shares no data with third parties, collects no data, encrypts data in transit and supports deletion requests.checked 15 Oct 2026
- Google Play update
- The Merx AI Android app was listed as updated on September 24, 2026.checked 15 Oct 2026
- Infrastructure
- The site names Google Cloud, Cloudflare, Vercel, Stripe, Three.js, Khronos/WebGL, React, Node.js, Blender, TypeScript and Tailwind as technology partners or components.checked 15 Oct 2026
- Limit: poor search and support
- One G2 reviewer reported poor search and lacking customer support on the tendering MERX listing.checked 15 Oct 2026
- Limit: subscription complaint
- A G2 reviewer objected to paying a subscription rather than per-tender access on the tendering MERX listing.checked 15 Oct 2026
The company
- Company founders listing
- Crunchbase names Mohamed ElShaer and Pietro Cammerini as founders of that Merx Solutions Limited profile.checked 15 Oct 2026
- Company headquarters listing
- Crunchbase places that Merx profile in London, England, United Kingdom.checked 15 Oct 2026
- Company legal name listing
- Crunchbase lists Merx Solutions Limited as the legal name for a Merx conversational-commerce company, which is not demonstrably the same entity as trymerx.com.checked 15 Oct 2026
- Company size listing
- Crunchbase shows a 1–10 employee headcount for that Merx profile.checked 15 Oct 2026
Where it runs
- Device support
- The configurator is described as working on desktop and mobile browsers without plugins.checked 15 Oct 2026
- Download and platforms
- The pages opened describe browser based use and store apps but do not state downloadable desktop or mobile apps.checked 9 Oct 2026
- Google Play companion app
- Google Play describes Merx AI as an Android companion for viewing connected devices, cameras, status and recent events.checked 15 Oct 2026
Money
- Free plan
- Nochecked 20 Sep 2026
- Growth plan limit
- The Growth plan includes up to 25 configurable products.checked 9 Oct 2026
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