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Merkury Identity Resolution

Merkury Identity Resolution is Merkle’s web platform for marketers and enterprise brands seeking person-based identity, data enhancement, and marketing conne…

Place
#12 of 25
Score
5.7
Merkury Identity Resolution's website

What Merkury Identity Resolution is

Merkury Identity Resolution is Merkle’s web platform for marketers and enterprise brands seeking person-based identity, data enhancement, and marketing connections. Merkury ID combines known and unknown customer and prospect records, site and app visits, and consumer data under a persistent person ID. It can identify anonymous visitors, add person-based data, and connect identities to CRM, service, email, and direct-mail channels for personalization and retargeting. The identity can be used in databases and analytics environments and integrated with Adobe, Salesforce, AWS, and Snowflake; Merkury is also available on Salesforce AppExchange for Salesforce Data Cloud for Marketing customers. Merkury Clean Room supports insight enhancement, analysis of siloed data, reporting, and collaboration. Merkle describes a first-party, cookieless identity graph built from privacy-compliant information. Identity services include standardization, cleansing, hygiene, and matching. Pricing is available on request.

Good

  • Persistent person ID unifies records
  • Anonymous visitor identification
  • Connections to major data platforms
  • Clean room for siloed-data analysis
  • Identity cleansing and matching services

Watch out

  • Pricing is available only on request
  • Web platform only
  • Resolution data has stated use restrictions

Who it suits

Merkury suits marketers and enterprise brands that need identity unification, audience enhancement, and connections to targeting or analytics platforms. Prospective customers can contact Merkle for details.

Verdict

Merkury Identity Resolution focuses on unifying identities, enriching records, and activating data across marketing systems. Teams should review integration needs, privacy responsibilities, and the stated restrictions before requesting pricing.

The facts

Each one read from Merkury Identity Resolution's own pages, with the date it was checked.

What it does

Anonymous visitors
The platform identifies anonymous site visitors and supports personalization and retargeting through CRM and service, email, and direct mail.checked 4 Oct 2026
Clean room
Merkury Clean Room supports customer insight enhancement, more relevant experiences, analysis and reporting across siloed data, and collaboration around customer insights.checked 9 Oct 2026
Data location and refresh
The notice says product personal data is kept and backed up in the United States and data is updated in Merkle's systems at least every thirty days.checked 9 Oct 2026
Enterprise audience
Merkle describes Merkury for Enterprise as a platform for marketers and enterprise brands seeking person-based identity, consumer data enhancement, and marketing connectivity.checked 4 Oct 2026
First-party identity
Merkle says Merkury helps companies build and own a cookieless private identity graph using first-party data to recognize, understand, and serve customers across channels in real time.checked 4 Oct 2026
Identity matching
Merkury can identify anonymous customers with a cookieless ID, enhance the ID with person-based data, and connect IDs to platforms for targeting and analysis.checked 4 Oct 2026
Identity resolution
Merkury ID unifies known and unknown customer and prospect records, site and app visits, and consumer data into a single persistent person ID.checked 9 Oct 2026
Identity services
Merkury identity offerings provide data standardization, hygiene, cleansing, and matching services, and match identity signals such as addresses, emails, and website visits.checked 9 Oct 2026
Identity unification
Merkury ID unifies known and unknown customer and prospect records, site and app visits, and consumer data into a single persistent person ID.checked 4 Oct 2026
Integration listing
Merkury is available on Salesforce AppExchange for Salesforce Data Cloud for Marketing customers.checked 4 Oct 2026
Integrations
Merkury ID can be used in databases and analytics environments and integrated with marketing platforms including Adobe, Salesforce, AWS, and Snowflake.checked 9 Oct 2026
Intended customers
Merkury for Enterprise is presented for marketers and enterprise brands seeking person-based identity growth, consumer data enhancement, and connectivity for targeting.checked 9 Oct 2026
Personalization
The product can identify anonymous site visitors for personalization and retargeting through CRM and service, email, and direct mail.checked 9 Oct 2026
Privacy-compliant identity
Merkury ID combines online and offline information, privacy-compliant identifying information, and third-party and partner data into one source of truth.checked 9 Oct 2026
Privacy notice
Merkle's data product privacy notice says it covers U.S. identity, data, and media products, including offerings under the Merkury brand.checked 4 Oct 2026
Privacy rights
The U.S. data product notice describes consumer rights that may include access, deletion, correction, and opting out of profiling or targeted advertising, subject to applicable law.checked 9 Oct 2026
Privacy roles
Merkle says it acts as a business for its proprietary data products and as a service provider when processing client-provided data on the client's instructions.checked 9 Oct 2026
Purpose
Merkury for Enterprise is a person-based identity platform for enterprise brands that connects customer data with marketing technologies and media for targeting.checked 9 Oct 2026
Security
Merkle says safeguards may include firewalls, penetration testing, vulnerability scans, encryption, and restricted access to IT systems.checked 9 Oct 2026
Snowflake availability
Merkle announced Merkury's identity resolution engine as Powered by Snowflake in June 2023.checked 4 Oct 2026
Support and sales
Merkle's Merkury site directs prospective customers to contact the company to discuss the platform.checked 9 Oct 2026
Use restrictions
Merkury for Media platform terms prohibit using resolution data for consumer credit, insurance underwriting, employment, or tenant screening purposes.checked 4 Oct 2026

The company

Company history
A 2024 company profile states that Merkle was founded in 1971 and is headquartered in Columbia, Maryland, United States.checked 9 Oct 2026
Headquarters
Columbia, Maryland, United Stateschecked 28 Sep 2026

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