MasterControl Quality Management System
MasterControl Quality Management System, presented as Quality Excellence, is a cloud-based QMS for life sciences and other regulated industries.
What MasterControl Quality Management System is
MasterControl Quality Management System, presented as Quality Excellence, is a cloud-based QMS for life sciences and other regulated industries. It manages quality across the product life cycle with document control, audits, corrective actions, nonconformance tracking, compliance records, and approval workflows. A no-code designer builds quality-event forms and workflows, with rules-based routing, AI-generated summaries, and deviation trend identification. Document management includes version control, electronic signatures, archiving, collaboration, searchable records, and 21 CFR Part 11 support. Training management schedules and tracks tasks, role-based exams, and competency records. Additional processes cover CAPA, change control, customer complaints, and deviations. MasterControl describes integrations with ERP, MES, LIMS, CRM, and other systems through PaaS and REST APIs; API access requires an API license. Mobile access supports documents, tasks, and processes on smartphones or tablets. Pricing is tailored and available on request.
Good
- Cloud-based quality management
- No-code quality workflow designer
- Document version control and eSignatures
- Audit, CAPA, and nonconformance processes
- Mobile document and task access
Watch out
- No free plan
- Pricing available only on request
- API access requires a separate license
- Designed for regulated industries
Who it suits
It suits pharmaceutical, medical device, biotech, and other regulated organizations managing quality and compliance. Teams needing cloud QMS workflows, training records, audits, and controlled documents can use it across web, mobile, and API-connected systems.
Verdict
MasterControl Quality Excellence combines controlled documents, quality events, training, audits, and corrective processes for regulated organizations. Its cloud deployment, mobile access, and enterprise integrations support connected quality operations.
Plans and prices
From MasterControl Quality Management System's own pricing page, checked 9 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| MasterControl Quality Excellence | Priced on request | Pricing tailored to organization; named-user licensing; packages range from basic document management to a complete digital QMS |
The facts
Each one read from MasterControl Quality Management System's own pages, with the date it was checked.
What it does
- API
- MasterControl API access requires an API license.checked 9 Oct 2026
- Cloud
- MasterControl describes Quality Excellence as a cloud-based QMS and says its SaaS offerings are available to regulated customers.checked 9 Oct 2026
- Documents
- Document management supports version control, eSignatures, archiving, collaboration, searchable records, and 21 CFR Part 11 compliance.checked 9 Oct 2026
- Integrations
- MasterControl describes connecting the QMS with ERP, MES, LIMS, CRM, and other enterprise systems through PaaS and REST API integration tools.checked 9 Oct 2026
- Intended users
- The product is presented for life sciences and other regulated industries, including pharmaceutical, medical device, and biotech organizations.checked 9 Oct 2026
- Mobile access
- MasterControl Mobile lets users access documents, tasks, and processes on a tablet or smartphone.checked 9 Oct 2026
- Other quality processes
- The QMS includes capabilities for CAPA, change control, audits, customer complaints, deviations, and nonconformance management.checked 9 Oct 2026
- Purpose
- Quality Excellence automates quality across the product life cycle to help regulated companies manage compliance, streamline processes, and support growth.checked 9 Oct 2026
- Quality events
- Quality event forms and workflows can be built and modified with a no-code designer, with rules-based routing and AI-generated event summaries and deviation trend identification.checked 9 Oct 2026
- Security and standards
- MasterControl's AI Trust Center lists ISO 27001 information security, ISO 27017 cloud security, ISO 27701 privacy information management, and ISO 42001 AI management among its standards.checked 9 Oct 2026
- Support
- MasterControl says its technical support program includes automatic software upgrades and unlimited technical assistance by email or telephone from 6 a.m. to 6 p.m.checked 9 Oct 2026
- Training
- Training management schedules, routes, tracks, and follows up on training tasks and supports role-based exams and competency records.checked 9 Oct 2026
The company
- Headquarters
- Salt Lake City, Utah, United Stateschecked 28 Sep 2026
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