MailChannels Inbound Filtering
MailChannels Inbound Filtering is a cloud gateway for hosting providers that run email at scale.
What MailChannels Inbound Filtering is
MailChannels Inbound Filtering is a cloud gateway for hosting providers that run email at scale. It filters inbound mail before it reaches hosted inboxes, using multiple detection engines to identify spam, phishing, and malware. Providers can route domains across their fleet through one MX record and set controls per domain. Customers can manage safelists, blocklists, and recovery of false positives. Intelligent Quarantine provides a self-service release link for senders whose messages were flagged incorrectly, while a daily digest lets users release held messages. Log Search lets support agents and customers look through mail history. The product says it enforces SSL/TLS, SPF, DKIM, and DMARC inline, keeping mail that fails authentication from customers. It supports downstream SMTP mail servers and offers a cPanel and WHM plugin, which requires cPanel and WHM version 68 or higher and PHP 5.6 or higher. Pricing is on request. The product advertises a 30-minute human response from engineers, 24/7.
Good
- One MX record can protect a provider’s domains.
- Uses multiple detection engines for threats.
- Users can manage safelists and blocklists.
- Advertises 24/7 human response within 30 minutes.
Watch out
- Pricing is available on request.
- The plugin requires cPanel and WHM version 68 or higher.
- The plugin requires PHP 5.6 or higher.
- Per-domain use is subject to a fair use policy.
Who it suits
This service is intended for hosting providers running mail at scale, particularly those managing multiple domains across a fleet. It supports downstream SMTP servers and cPanel and WHM.
Verdict
MailChannels Inbound Filtering combines threat detection, quarantine, and mail-history search for hosting providers. Ask sales about pricing and check the plugin requirements if using cPanel and WHM.
Plans and prices
From MailChannels Inbound Filtering's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| MailChannels Inbound Filtering | Priced on request | Pricing not listed on the opened product page · contact sales |
The facts
Each one read from MailChannels Inbound Filtering's own pages, with the date it was checked.
What it does
- Authentication
- The product says it enforces SSL/TLS, SPF, DKIM, and DMARC inline.checked 7 Oct 2026
- Deployment
- The service is multi-tenant and uses one MX record to protect domains across a hosting provider’s fleet, with per-domain controls.checked 7 Oct 2026
- Digest
- A daily quarantine digest lists held messages and lets users release legitimate mail with one click.checked 7 Oct 2026
- Domain routing
- One MX record protects every domain across a provider’s fleet, with per-domain controls available.checked 5 Oct 2026
- Fair use limit
- Per-domain use is subject to a fair use policy requiring users to be associated with a common organization apart from the service provider.checked 5 Oct 2026
- Integration
- MailChannels provides a cPanel and WHM plugin for Inbound Filtering; the help page lists cPanel & WHM version 68 or higher and PHP 5.6 or higher as requirements.checked 5 Oct 2026
- Intended customer
- The product is presented for hosting providers running mail at scale.checked 7 Oct 2026
- Log search
- Support agents and customers can search mail history through the Log Search interface.checked 7 Oct 2026
- Message search
- Log Search lets support agents and customers search mail history to find messages.checked 5 Oct 2026
- Offices
- The company lists offices in Vancouver, Seattle, and Kochi.checked 7 Oct 2026
- Provisioning
- The documentation says setup includes provisioning a domain, preparing mail servers, and routing inbound traffic through MailChannels.checked 7 Oct 2026
- Provisioning API
- The Inbound Filtering help center lists configuration options for an Inbound Provisioning API.checked 5 Oct 2026
- Purpose
- Filters inbound email for hosting providers to block spam, phishing, and malware before messages reach hosted inboxes.checked 7 Oct 2026
- Quarantine
- Intelligent Quarantine provides senders a self-service release link for messages identified as false positives.checked 7 Oct 2026
- Quarantine digest
- A daily email lists held messages and lets users release legitimate messages with one click.checked 5 Oct 2026
- Support
- The product page advertises a 30-minute human response, 24/7, from engineers.checked 5 Oct 2026
- Support contact
- The product page directs prospective customers to talk to sales about their hosting setup and a controlled rollout.checked 7 Oct 2026
- Support response
- The product page advertises a 30-minute human response, 24/7.checked 7 Oct 2026
- Target users
- The product is built for hosting providers running mail at scale and is multi-tenant by design.checked 5 Oct 2026
- Threat detection
- It uses multiple independent detection engines to identify spam, phishing, and malware.checked 7 Oct 2026
- User controls
- End users can manage safelists and blocklists and recover false positives without filing a support ticket.checked 7 Oct 2026
The company
- Company
- MailChannels describes itself as providing email security tools that protect servers from sending spam and identify bad actors.checked 7 Oct 2026
- Company office
- MailChannels lists offices in Vancouver, Canada; Seattle, US; and Kochi, India.checked 5 Oct 2026
- Headquarters
- Vancouver, British Columbia, Canadachecked 28 Sep 2026
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