MachineMetrics

Overview

MachineMetrics is production intelligence software that gathers machine and operational data for manufacturers. It is best suited to plants seeking production visibility across equipment, with the option to add ERP-connected production workflows. Its breadth is appealing, but volume-based custom pricing makes it a less straightforward choice for buyers with fixed budgets.

Key features

MachineMetrics collects machine data over MTConnect, OPC-UA, Modbus, and Ethernet IP, and offers digital and analog I/O for equipment without standard connectivity. That range can help bring a mixed fleet into a common monitoring system. Plants should still confirm that their equipment and connection needs are covered before committing.

Automatically collected production data supports monitoring of machine status, utilization, downtime, quality, and OEE. Production Analytics compares actual performance with planned estimates and reports on cycle times, downtime, OEE, and costs. That makes the platform more useful for teams diagnosing production losses and comparing results with targets than for buyers who need only a live status board.

Real-time alerts and workflows notify people when production issues need action. Third-party connections include MaintainX, Fiix, and Make.com; Trello connects through Make.com, while Zapier connects through a webhook. These integrations offer routes into adjacent workflows, though the paths are not all direct.

The Intelligent MES plan adds bi-directional ERP integration, job and production order tracking, labor tickets, scheduling, and job routing. ERP synchronization can cover work orders and production data. This is a meaningful step toward production management, but those capabilities are not part of the Core Platform plan.

MachineMetrics states that it is ISO 27001 certified and encrypts data at rest with AES-256 and in transit with TLS 1.2 or higher. MFA is supported through a customer's SSO provider, but is not built into the platform outside SSO. Organizations that require native MFA should treat that limitation as a key security consideration.

Pricing

All three plans use volume-based SaaS subscriptions with custom pricing, so buyers should request a quote based on their intended deployment. There is no free plan. The Core Platform includes unlimited users, machine connectivity management, automated production tracking, real-time dashboards, historical reporting, and open APIs. Unlimited users remove a per-seat constraint, but the volume-based model still means the overall cost depends on usage.

Intelligent MES includes Core Platform features plus bi-directional ERP integration, job and production order tracking, labor tickets, scheduling, and job routing. It is the plan to consider when production teams need structured order workflows alongside monitoring; buyers who only need tracking and analytics may not need that added layer.

Enterprise adds Intelligent MES features, multi-site rollouts, business intelligence integration, and advanced security and user management. It is aimed at organizations coordinating multiple facilities or requiring broader security and BI capabilities. Every plan includes unlimited remote technical support, onboarding, product training, and a designated support contact, which gives customers a defined support relationship regardless of tier.

Platforms

MachineMetrics is available on the web and supports Android, iOS, Linux, macOS, Windows, and API access. Its cloud platform runs in modern browsers, and the web app can be opened on phones and tablets; ShopPulse provides a tablet interface. This gives plant and management teams multiple ways to access production views, while platform availability alone does not establish which interface best suits a particular shop-floor workflow.

Who it's for

MachineMetrics is a strong fit for manufacturers that want machine-level production data, OEE and loss analysis, and real-time notifications in one platform. It is especially relevant when the roadmap includes ERP-connected work orders or multi-site operations. Smaller teams with simple monitoring needs, strict upfront budgets, or a requirement for MFA outside SSO should weigh alternatives before seeking a quote.

Pros and cons

• Broad machine connectivity: Multiple industrial protocols plus digital and analog I/O help accommodate equipment with different connectivity options.
• Production-focused analytics: OEE, downtime, quality, cycle times, and costs connect monitoring to performance and loss analysis.
• Room to expand: Intelligent MES adds ERP synchronization and job workflows, while Enterprise adds multi-site rollout and BI integration.
• Custom, volume-based pricing: Without a published price or free plan, it is harder to assess cost before a sales conversation.
• MFA depends on SSO: Native MFA is not available outside a customer's SSO provider, which may not suit every security policy.

Alternatives

For a broader comparison, see our Manufacturing Analytics Software and Overall Equipment Effectiveness Software rankings.

• L2L Manufacturing Intelligence is another paid manufacturing software option for readers comparing platforms.
• Zoho Analytics is worth considering for buyers seeking a freemium analytics option: its free plan supports two users, 10,000 rows, and five workspaces, while a free trial is also offered.
• Honeywell Forge suits readers exploring product-specific offerings, including Advanced Process Control with term-based licensing and feature choices; pricing is by contact.
• Sight Machine offers a custom enterprise agreement scoped to a specified number of manufacturing lines or plants, making it an option for buyers evaluating plant- or line-based deployments.
• Tulip may suit buyers looking for a priced entry point: Essentials is $100 a month billed annually per interface, with a 10-interface minimum and up to 50 interfaces.
• GE Vernova Proficy Plant Applications offers hosted or on-premises mix for process, discrete, and mixed manufacturing, with custom pricing.
• OpSee is a freemium alternative; its Starter plan is €59 a month per equipment and includes one feature module, data logging and trending, and email support.
• Augury Machine Health is another paid option, sold as an annual service per machine.

Verdict

Choose MachineMetrics if your manufacturing operation needs machine connectivity, production and OEE analytics, and a credible path to ERP-linked job workflows. Its combination of monitoring, analysis, and alerts is the central reason to consider it. Look elsewhere if you need transparent pricing before engaging a vendor or require MFA that does not depend on SSO.