Luna AI

What it does

AI features

The product describes AI replay summaries, predictive churn, cohort discovery, anomaly detection, and automatic event tagging.checked 5 Oct 2026

Analytics

Its SDK auto-captures taps, screens, errors, and network calls for funnels, cohorts, and retention charts.checked 5 Oct 2026

Ask Luna

Users can ask product questions in plain English and receive generated charts based on their event schema.checked 5 Oct 2026

Deployment

Luna can run on Luna Cloud, inside a customer's cloud account, or on customer hardware; self-hosting is an Enterprise offering.checked 5 Oct 2026

Encryption

The security page specifies TLS 1.3 in transit and AES-256 at rest, with per-tenant key derivation.checked 5 Oct 2026

Integrations

Luna describes Slack, Linear, and Jira sharing for replay clips, and a billing-event bridge for Zuora, Stripe, and Recurly.checked 5 Oct 2026

Product

Luna AI combines product analytics, session replay, in-app guides, feature flags, and AI capabilities in one platform.checked 5 Oct 2026

Replay privacy

The security page says passwords, card numbers, and free-text inputs are automatically redacted by the SDK before leaving the device, with per-app configuration.checked 5 Oct 2026

Retention limits

Starter lists 13-month retention and Growth lists 24-month retention; Enterprise lists unlimited retention.checked 5 Oct 2026

SDKs

The company lists SDKs for iOS, Android, Web, Node.js, and Python.checked 5 Oct 2026

Security

The security page states that Luna is SOC 2 Type II audited, GDPR and CCPA compliant, and HIPAA-ready with a BAA on request.checked 5 Oct 2026

Support

Starter includes email support, Growth includes Slack support, and Enterprise includes 24×7 support.checked 5 Oct 2026

Who it is for

The company presents Luna as a product intelligence platform for teams building and operating apps, websites, and backend services.checked 5 Oct 2026