The LumenVox Active Voice Biometrics homepage

LumenVox Active Voice Biometrics

Score6.5
Rank#6 of 20
Free planNo
Runs onAndroid, API, iOS, Self-hosted, Web

Summary

LumenVox Active Voice Biometrics provides text-dependent voice authentication for enterprises seeking identity assurance beyond passwords, PINs, and security questions. It runs as containerized microservices on Kubernetes on-premises, in private or public clouds, or across hybrid environments. Its deep-neural-network engine supports active, passive, and hybrid voice authentication. Enrollment and verification can use any passphrase and language supported by the corresponding ASR engine. Anti-fraud features include playback, liveness, and synthetic-speech detection, along with fraud watchlists. APIs can create, retrieve, disable, re-enable, and remove identities and check enrollment status. Biometrics, Speech, Management, and Reporting APIs are available through gRPC and REST. Supported channels include contact-center IVR, smartphone and web apps, desktop apps, virtual assistants, video calls, messaging platforms, and conversational AI. Enrollment requires at least three separate utterances of the selected passphrase. Audio must be supplied as headerless base64 byte streams in PCM-16, A-law, or μ-law at 8 kHz. Pricing is on request.

Who it is for

It suits enterprises seeking voice authentication across contact-center, mobile, web, desktop, and conversational channels. Teams should be prepared to meet the stated enrollment and audio-input requirements.

What is good

  • Supports active, passive, and hybrid voice authentication.
  • Detects playback, liveness, and synthetic speech.
  • Runs on-premises, in cloud, or in hybrid environments.
  • Provides gRPC and REST APIs.

What to know first

  • Enrollment requires at least three separate passphrase utterances.
  • Audio input must use specified formats at 8 kHz.
  • Pricing is on request.

Verdict

LumenVox offers voice authentication with several deployment options, identity APIs, and anti-fraud measures. Its specific audio input and enrollment requirements are important implementation considerations.

LumenVox Active Voice Biometrics plans and pricing

All plans
Capacity Private Cloud Active Voice Biometrics Not published lumenvox.capacity.com · 1 Oct 2026

Compared on AI voice biometrics software

Speaker identification
Yeslumenvox.capacity.com
Voice authentication
Yeslumenvox.capacity.com
Voice fraud detection
Yeslumenvox.capacity.com
Liveness detection
Yeslumenvox.capacity.com
Deployment
hybridlumenvox.capacity.com
API access
Yeslumenvox.capacity.com

Facts

Purpose
Text-dependent voice authentication for enterprises seeking stronger identity assurance than passwords, PINs and security questions.lumenvox.capacity.com · 1 Oct 2026
Voice engine
A deep-neural-network engine supports active, passive and hybrid voice authentication.lumenvox.capacity.com · 1 Oct 2026
Passphrases and languages
Enrollment and verification support any passphrase and language when the corresponding language is supported by the ASR engine.lumenvox.capacity.com · 1 Oct 2026
Anti-fraud
Playback detection, liveness detection, synthetic-speech detection and fraud watchlists defend against presentation attacks.lumenvox.capacity.com · 1 Oct 2026
Identity management
APIs can create, retrieve, disable, re-enable and remove identities and query enrollment status.lumenvox.capacity.com · 1 Oct 2026
Supported channels
Supported channels include contact-center IVR, smartphone and web applications, desktop applications, virtual assistants, video calls, messaging platforms and conversational AI.lumenvox.capacity.com · 1 Oct 2026
Integrations
The platform exposes Biometrics, Speech, Management and Reporting APIs, including gRPC and REST interfaces.lumenvox.capacity.com · 1 Oct 2026
Speech integration
Voice biometrics can interoperate with ASR, transcription, text-to-speech, passive voice biometrics and call-progress analysis.lumenvox.capacity.com · 1 Oct 2026
Enrollment limit
A consumer must repeat the selected passphrase at least three times as separate utterances to enroll a voiceprint.lumenvox.capacity.com · 1 Oct 2026
Audio requirement
Audio must be supplied as headerless base64 byte streams in PCM-16, A-law or μ-law at 8 kHz.lumenvox.capacity.com · 1 Oct 2026
Security and compliance
The platform documents security guidance covering PCI DSS, HIPAA and GDPR, while its SaaS offering is described as SOC 2 compliant.lumenvox.capacity.com · 1 Oct 2026
Data protection
Data is encrypted at rest and in transit, with customer-controlled encryption keys and TLS communication between components.lumenvox.capacity.com · 1 Oct 2026
Support
Knowledge-base self-help is available 24x7x365, standard support runs 7 a.m. to 7 p.m. Central Time, and after-hours phone support is a premium option.lumenvox.capacity.com · 1 Oct 2026

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