Pindrop Passport
The facts below are what the maker publishes about Pindrop Passport, checked and dated. Our editors have not written about it yet.
Plans and prices
From Pindrop Passport's own pricing page, checked 9 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Pindrop Passport | Priced on request | Enterprise contact center authentication · Schedule a demo |
The facts
Each one read from Pindrop Passport's own pages, with the date it was checked.
What it does
- Authentication workflow
- Passport can authenticate trusted callers in the IVR before they reach an agent and strengthen authentication before sensitive actions such as money movement, password resets, and profile changes.checked 9 Oct 2026
- Cloud deployment
- Pindrop says Passport operates entirely in the cloud and is proven in production environments for Amazon Connect.checked 9 Oct 2026
- Deepfake detection
- Passport’s product page says it can catch potential deepfakes using Pindrop Pulse liveness detection technology.checked 9 Oct 2026
- Enrollment security
- It flags high-risk enrollment calls using carrier data, calling patterns, account history, and the Pindrop Intelligence Network.checked 9 Oct 2026
- Fraud intelligence
- The Pindrop Intelligence Network is described as a shared record of known fraudsters built from analysis of over 8 billion enterprise calls.checked 9 Oct 2026
- Integration
- Pindrop says Passport integrates with Genesys Cloud CX and is available as a premium app in Genesys AppFoundry.checked 9 Oct 2026
- Intended customers
- Pindrop describes Passport for contact centers and cites financial services, healthcare, and energy as industries where it is used.checked 9 Oct 2026
- Passive authentication
- Passport can authenticate callers during normal conversations without requiring PINs or static phrases, and enrollment is not required for it to provide value.checked 9 Oct 2026
- Purpose
- Pindrop Passport is a real-time multifactor authentication framework that continuously analyzes call audio to reduce friction for legitimate callers and flag risky interactions.checked 9 Oct 2026
- Security and compliance
- Pindrop’s Trust Center lists ISO/IEC 27001:2022, SOC 2 Type 2, PCI DSS v4.0.0, and HIPAA among its compliance areas.checked 9 Oct 2026
- Signals
- It layers voice analysis, Phoneprinting, Toneprinting, metadata, behavior analysis, and risk analysis to authenticate callers continuously.checked 9 Oct 2026
- Support
- Pindrop publishes support program terms covering Passport service-level availability commitments for APIs, call capture, and UI in production environments.checked 9 Oct 2026
The company
- Founded
- 2011checked 28 Sep 2026
- Headquarters
- Atlanta, Georgia, United Stateschecked 28 Sep 2026
- Maker
- Pindrop says it was founded in 2011 by Dr. Vijay Balasubramaniyan, with co-founders Dr. Paul Judge and Dr. Mustaque Ahamad.checked 9 Oct 2026
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