Litera CAM Litigation Hold

Litera CAM Litigation Hold is a legal-hold add-on for firms that run iManage or NetDocuments through Litera’s CAM platform. It suits legal, risk, knowledge-management, and IT teams coordinating custodians and preservation across collaboration systems. The main qualification is licensing: it requires CAM C3 or above and is not sold as a standalone hold product.

Overview

The module covers a complete hold workflow: identify potentially relevant information, place and track it in CAM’s Unified Project Directory, notify custodians, collect acknowledgments, preserve the held material, and release it when the matter is complete. Holds can apply to active matters or reach back to older matters, groups of matters, time periods, or specific custodians.

That lifecycle is more useful than a notice-only tool when an organization needs a controlled closeout. Releasing the preserved data lets the firm return to its normal disposition policies instead of leaving completed holds outside ordinary governance. The trade-off is scope: this is a CAM capability for iManage and NetDocuments, not a general-purpose product that can be purchased independently of the wider platform.

Key features

Tracking and custodian workflow

CAM’s Unified Project Directory gives firms a central way to place and track content on hold across supported collaboration systems. Teams can designate custodians and require notifications, surveys, and acknowledgments. In practice, that connects each person’s response to the matter and its tracked content, which is valuable for multi-custodian holds and repeatable legal operations.

Preservation choices

Held iManage or NetDocuments content can be locked or declared as a record, made read-only, or exported as a snapshot to cloud storage or a network drive. Those options let administrators match preservation to policy: in-place controls can maintain the source context, while a snapshot can create a separate retained copy. CAM also supports preservation and collection in a separate repository, giving teams a defined location for held data.

Release and broader governance

Once a hold is complete, firms can release the data and resume their usual disposition policies. CAM’s wider governance model applies consistent metadata, structure, and access controls across collaboration systems. Its integrations include Microsoft 365 services such as Teams, SharePoint Online, OneDrive, OneNote, Planner, and Lists, plus iManage, NetDocuments, and file shares. Litigation Hold itself is identified for iManage and NetDocuments, so firms should not assume every connected system has the same hold capability.

Security and delivery

CAM is a cloud-hosted, multi-tenant software-as-a-service application running in AWS data centers. Litera states that CAM data is encrypted, segregated from other customers, and eligible for storage in specific geographic regions. CAM is SOC 2 Type II compliant and within the scope of Litera’s ISO 27001:2013 certification and controls. Its web interface uses AWS Cognito for authentication and AWS CloudFront as a content delivery network. The data stored depends on licensing, enabled features, and configuration and may include matter, client, workspace, and user information.

Pricing

CAM Litigation Hold add-on

Custom pricing. The add-on is available for iManage and NetDocuments and requires a CAM C3 or higher license. There is no published price, free plan, or stated trial term. This is best suited to firms already budgeting for CAM and able to request a license quote; organizations seeking a separately priced legal-hold service should compare standalone alternatives.

The C3-and-above requirement is the material cost constraint. A firm on a lower CAM tier would need to move into an eligible license before adding Litigation Hold, so the module makes the most economic sense when CAM’s broader governance, integrations, and directory are already part of the operating model.

Platforms

Litigation Hold is delivered through CAM’s web interface. The add-on supports iManage and NetDocuments, while the broader CAM service connects with Microsoft 365, file shares, and other collaboration repositories.

Who it's for

This is a strong fit for law firms and other organizations already governing collaboration content with CAM C3 or above, particularly teams in legal operations, risk, knowledge management, innovation, and IT. It suits matters requiring formal custodian notices, acknowledgments, tracked content, preservation controls, and a documented release step.

It is a poor fit for a small team wanting a standalone hold utility, for organizations outside the iManage or NetDocuments environment, or for buyers who need transparent self-serve pricing rather than a sales-led quote.

Pros and cons

• Pros: Covers identification, tracking, notices, acknowledgments, preservation, and release in one CAM workflow.
• Pros: Supports active and retrospective holds across matters, time periods, groups, and custodians.
• Pros: Offers several preservation methods, including read-only controls, record declaration, locking, and snapshots.
• Pros: Provides stated encryption, customer segregation, regional storage options, SOC 2 Type II compliance, and ISO 27001:2013 scope.
• Cons: Requires CAM C3 or above, adding a platform-license dependency.
• Cons: Supports iManage and NetDocuments for the add-on rather than serving as a system-agnostic hold purchase.
• Cons: Custom pricing and no published trial or free tier make initial cost comparison difficult.

Alternatives

Exterro eDiscovery is a paid web option when you prefer to discuss pricing through a demo request rather than adopt CAM licensing.

OnitX CLM is worth considering when an API-accessible and web-based paid platform better matches your deployment needs; pricing is handled through a demo.

CrashPlan Legal Hold fits organizations seeking Enterprise legal hold with custom-volume, per-user licensing and broad API, desktop, Linux, macOS, web, and Windows coverage.

Knovos Manage offers either standard licensing or usage-based pay-as-you-go pricing for teams wanting those commercial structures.

Venio eDiscovery is an alternative when per-instance, per-case, enterprise, project-based, or multi-year quote options are important.

Vidhaana Legal Hold Management is the clearer choice for a team wanting a published plan: its AI Power Plan costs ₹999 per month, supports one team, has no per-user fees, and includes unlimited document reviews, with Android, iOS, and web access.

ELM Solutions Legal Holds is another paid web alternative.

OpenAxes is a paid API alternative.

For category browsing, see Legal Hold Software, Legal Knowledge Management Software, and Legal CRM Software.

Verdict

Choose Litera CAM Litigation Hold if your firm already runs CAM C3 or above with iManage or NetDocuments and needs a governed process from custodian acknowledgment through preservation and release. Its integrated tracking and preservation controls are the main reason to buy. Look elsewhere if you need standalone deployment, broader hold-system coverage, or upfront pricing without a custom quote.