Liftkeeper
Liftkeeper is web-based software for elevator businesses that connects office and field operations.
What Liftkeeper is
Liftkeeper is web-based software for elevator businesses that connects office and field operations. It is designed for the elevator industry, which the company says it serves exclusively. Teams can manage contacts, attach documents or photos, and organize records. Sales tools track leads and reminders, create custom proposals, and turn proposals into jobs. For maintenance and dispatch, Liftkeeper handles trouble calls, mapped routes, service request priorities, and mobile access for mechanics to schedules, tickets, and elevator information. Inventory features track spare parts, equipment, and consumables, centralize supplier details, and support purchase orders from the office or field. Accounting tools include custom reports, automated maintenance-contract billing, and APIs for transferring data; named accounting connections include QuickBooks, Intacct, and Microsoft Dynamics. Liftkeeper runs in a browser on computers, phones, and tablets, with no installation required. Subscriptions include unlimited customer portal users, about 20 hours of initial onboarding, further training, and an account manager with elevator-industry experience. Pricing is available on request.
Good
- Mobile mechanic access to schedules, tickets, and elevator details
- Tracks leads, proposals, trouble calls, and mapped routes
- Inventory and purchase orders available from office or field
- Unlimited customer portal users included with subscription
- Initial onboarding and ongoing training included
Watch out
- Paid subscription; pricing is available on request
- Designed exclusively for the elevator industry
Who it suits
Liftkeeper suits elevator businesses that want office, service, sales, inventory, and accounting work connected in one browser-based system. It supports organizations from a single building to portfolios with multiple offices.
Verdict
Liftkeeper brings elevator sales, maintenance, dispatch, inventory, and accounting functions into a browser-based service. It is aimed specifically at elevator organizations, and prospective customers need to request pricing.
The facts
Each one read from Liftkeeper's own pages, with the date it was checked.
What it does
- Access
- Liftkeeper is accessed through an internet browser on a computer, phone, or tablet, with no download or software installation required.checked 4 Oct 2026
- Accounting
- Liftkeeper supports custom reports, maintenance contract billing, and data transfers to accounting software through customizable APIs.checked 9 Oct 2026
- Accounting integrations
- The FAQ names QuickBooks, Intacct, and Microsoft Dynamics as examples and says the team can build interfaces with most software.checked 9 Oct 2026
- Answering services
- Liftkeeper offers a special user account and training for answering services.checked 9 Oct 2026
- Customer portal
- The company says unlimited customer portal users are included free with a Liftkeeper subscription.checked 9 Oct 2026
- Customization and scale
- The company says it provides custom reports and features and supports organizations ranging from one building to portfolios with multiple offices.checked 4 Oct 2026
- Help resources
- Subscribers can access a searchable Help page with manuals, FAQs, and how-to tutorials.checked 9 Oct 2026
- Industry focus
- The company says its application was designed around elevator industry requirements and that it serves only that industry.checked 9 Oct 2026
- Inventory
- Inventory features track spare parts, equipment, and consumables, centralize supplier information, and support purchase orders from the office or field.checked 9 Oct 2026
- Maintenance and dispatch
- Users can manage trouble calls and routes on a map, prioritize service requests, and give mechanics mobile access to schedules, tickets, and elevator information.checked 9 Oct 2026
- Product
- Liftkeeper is elevator business software designed to connect office and field operations.checked 4 Oct 2026
- Purpose
- Liftkeeper is elevator business software designed to connect office and field operations.checked 9 Oct 2026
- Record keeping
- Users can manage contact data, attach documents or photos to screens, and organize lists to their preferences.checked 9 Oct 2026
- Sales
- Sales features include lead tracking, reminders, custom proposals, job conversion, and mechanic recommendations for change orders and repair sales.checked 9 Oct 2026
- Support
- Subscribers receive an account manager with elevator industry experience, and the support team averages five years of elevator contractor experience.checked 9 Oct 2026
- Training
- A subscription includes about 20 hours of initial onboarding training, training on new features, refreshers, and advanced training upon request.checked 9 Oct 2026
Where it runs
- Browser access
- No installation is required; Liftkeeper is accessed in an internet browser on a computer, phone, or tablet.checked 9 Oct 2026
The company
- Company
- Liftkeeper is headquartered in Sandpoint, Idaho, and is a product of Advanced Business Technologies, which says it began in 1990.checked 4 Oct 2026
- Company history and headquarters
- Liftkeeper says it is headquartered in Sandpoint, Idaho, and that its parent company, Advanced Business Technologies, has operated since 1990.checked 9 Oct 2026
- Headquarters
- Sandpoint, Idaho, USAchecked 28 Sep 2026
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