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Liftkeeper

Liftkeeper is web-based software for elevator businesses that connects office and field operations.

Place
#21 of 24
Score
5.8
Liftkeeper's website

What Liftkeeper is

Liftkeeper is web-based software for elevator businesses that connects office and field operations. It is designed for the elevator industry, which the company says it serves exclusively. Teams can manage contacts, attach documents or photos, and organize records. Sales tools track leads and reminders, create custom proposals, and turn proposals into jobs. For maintenance and dispatch, Liftkeeper handles trouble calls, mapped routes, service request priorities, and mobile access for mechanics to schedules, tickets, and elevator information. Inventory features track spare parts, equipment, and consumables, centralize supplier details, and support purchase orders from the office or field. Accounting tools include custom reports, automated maintenance-contract billing, and APIs for transferring data; named accounting connections include QuickBooks, Intacct, and Microsoft Dynamics. Liftkeeper runs in a browser on computers, phones, and tablets, with no installation required. Subscriptions include unlimited customer portal users, about 20 hours of initial onboarding, further training, and an account manager with elevator-industry experience. Pricing is available on request.

Good

  • Mobile mechanic access to schedules, tickets, and elevator details
  • Tracks leads, proposals, trouble calls, and mapped routes
  • Inventory and purchase orders available from office or field
  • Unlimited customer portal users included with subscription
  • Initial onboarding and ongoing training included

Watch out

  • Paid subscription; pricing is available on request
  • Designed exclusively for the elevator industry

Who it suits

Liftkeeper suits elevator businesses that want office, service, sales, inventory, and accounting work connected in one browser-based system. It supports organizations from a single building to portfolios with multiple offices.

Verdict

Liftkeeper brings elevator sales, maintenance, dispatch, inventory, and accounting functions into a browser-based service. It is aimed specifically at elevator organizations, and prospective customers need to request pricing.

The facts

Each one read from Liftkeeper's own pages, with the date it was checked.

What it does

Access
Liftkeeper is accessed through an internet browser on a computer, phone, or tablet, with no download or software installation required.checked 4 Oct 2026
Accounting
Liftkeeper supports custom reports, maintenance contract billing, and data transfers to accounting software through customizable APIs.checked 9 Oct 2026
Accounting integrations
The FAQ names QuickBooks, Intacct, and Microsoft Dynamics as examples and says the team can build interfaces with most software.checked 9 Oct 2026
Answering services
Liftkeeper offers a special user account and training for answering services.checked 9 Oct 2026
Customer portal
The company says unlimited customer portal users are included free with a Liftkeeper subscription.checked 9 Oct 2026
Customization and scale
The company says it provides custom reports and features and supports organizations ranging from one building to portfolios with multiple offices.checked 4 Oct 2026
Help resources
Subscribers can access a searchable Help page with manuals, FAQs, and how-to tutorials.checked 9 Oct 2026
Industry focus
The company says its application was designed around elevator industry requirements and that it serves only that industry.checked 9 Oct 2026
Inventory
Inventory features track spare parts, equipment, and consumables, centralize supplier information, and support purchase orders from the office or field.checked 9 Oct 2026
Maintenance and dispatch
Users can manage trouble calls and routes on a map, prioritize service requests, and give mechanics mobile access to schedules, tickets, and elevator information.checked 9 Oct 2026
Product
Liftkeeper is elevator business software designed to connect office and field operations.checked 4 Oct 2026
Purpose
Liftkeeper is elevator business software designed to connect office and field operations.checked 9 Oct 2026
Record keeping
Users can manage contact data, attach documents or photos to screens, and organize lists to their preferences.checked 9 Oct 2026
Sales
Sales features include lead tracking, reminders, custom proposals, job conversion, and mechanic recommendations for change orders and repair sales.checked 9 Oct 2026
Support
Subscribers receive an account manager with elevator industry experience, and the support team averages five years of elevator contractor experience.checked 9 Oct 2026
Training
A subscription includes about 20 hours of initial onboarding training, training on new features, refreshers, and advanced training upon request.checked 9 Oct 2026

Where it runs

Browser access
No installation is required; Liftkeeper is accessed in an internet browser on a computer, phone, or tablet.checked 9 Oct 2026

The company

Company
Liftkeeper is headquartered in Sandpoint, Idaho, and is a product of Advanced Business Technologies, which says it began in 1990.checked 4 Oct 2026
Company history and headquarters
Liftkeeper says it is headquartered in Sandpoint, Idaho, and that its parent company, Advanced Business Technologies, has operated since 1990.checked 9 Oct 2026
Headquarters
Sandpoint, Idaho, USAchecked 28 Sep 2026

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