LeadWorx
LeadWorx is a reviews and messaging platform for local businesses, bringing customer conversations and lead management together with payments and listings to…
What LeadWorx is
LeadWorx is a reviews and messaging platform for local businesses, bringing customer conversations and lead management together with payments and listings tools. It can send review requests by text, gather reviews from multiple sources in one dashboard, and support review responses and sharing. Its inbox combines text, live chat, Google Business Profile, and Facebook messages with conversation history. A webchat widget captures a visitor’s name and phone number and can continue the conversation by text after the visitor leaves. The CRM imports existing leads and tracks where new leads come from. Other tools include text-to-pay links, client invoicing, and automatic texts to callers when a business is unavailable. Listings manages business information across search and directory sites, with scheduled and real-time updates and duplicate suppression. LeadWorx has Android, iOS, and web access, with mobile and desktop apps. Essentials costs $97 a month and includes 1,000 SMS Credits for up to 3 Team Members. Professional costs $297 a month and includes unlimited team members and leads or contacts, plus full customer support access.
Good
- Collects reviews from multiple sources in one dashboard.
- Combines messages and conversation history in a unified inbox.
- CRM imports leads and tracks their sources.
- Professional includes unlimited team members and leads or contacts.
Watch out
- There is no free plan.
- Essentials is limited to 1,000 SMS Credits monthly.
- Essentials supports up to 3 Team Members.
- Full customer support access is listed for Professional.
Who it suits
LeadWorx suits local businesses looking to manage reviews, customer messages, leads, and payments in one platform. Its mobile and desktop apps are for communicating with leads, customers, and teams.
Verdict
LeadWorx brings reviews, messaging, CRM, payments, and business listings into a single service for local businesses. Compare the Essentials and Professional limits to decide which plan fits your team.
Plans and prices
From LeadWorx's own pricing page, checked 8 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Essentials | $97 a month | 1,000 SMS Credits · Up to 3 Team Members |
| Professional | $297 a month | UNLIMITED Team Members · UNLIMITED Leads/Contacts · Full Customer Support Access |
The facts
Each one read from LeadWorx's own pages, with the date it was checked.
What it does
- AI features
- Yeschecked 22 Sep 2026
- CRM
- Leadworx's CRM lets businesses import existing leads and track where new leads come from.checked 8 Oct 2026
- Customer reviews
- The platform can send review requests by text, manage reviews from multiple sources in one dashboard, and support responses and sharing.checked 8 Oct 2026
- Integrations
- The Professional plan includes Yext integration, which the pricing page says can put a business on 150 platforms at once.checked 8 Oct 2026
- Listings
- The Listings product manages and tracks business information across search and directory sites, with scheduled and real-time updates and duplicate suppression.checked 8 Oct 2026
- Missed call follow-up
- The platform can automatically text callers back when a business is unavailable.checked 8 Oct 2026
- Payments
- Leadworx offers text-to-pay links and client invoicing.checked 8 Oct 2026
- Product
- Leadworx describes itself as a reviews and messaging platform for local businesses.checked 8 Oct 2026
- Security and privacy
- Its privacy policy says sensitive data is exchanged over an SSL-secured channel and protected with encryption and digital signatures; the policy is dated November 22, 2023.checked 8 Oct 2026
- Support
- The Professional plan includes full customer support access; the Essentials plan does not list that benefit.checked 8 Oct 2026
- Target customers
- Leadworx says its goal is to help small businesses engage with customers more quickly and improve the customer experience.checked 8 Oct 2026
- Unified inbox
- Leadworx brings text, live chat, Google Business Profile and Facebook messages into one inbox with conversation history.checked 8 Oct 2026
- Webchat
- The webchat widget captures a visitor's name and phone number, supports real-time chat, and can continue conversations by text after visitors leave the site.checked 8 Oct 2026
Money
- Free plan
- Nochecked 22 Sep 2026
Where it runs
- Mobile app
- Yeschecked 22 Sep 2026
- Mobile apps
- The messaging page says mobile and desktop apps let users communicate with leads, customers, and teams from anywhere.checked 8 Oct 2026
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