Konexus Critical Communications
Konexus Critical Communications combines emergency notification, incident management, employee safety, business continuity, and community alerting for teams …
What Konexus Critical Communications is
Konexus Critical Communications combines emergency notification, incident management, employee safety, business continuity, and community alerting for teams that need coordinated response tools. It can send alerts through mobile push notifications, SMS, email, and voice calls. Two-way polling and secure chat help confirm the status of employees and visitors while teams coordinate a response. ESRI mapping and geofencing can direct messages to people inside an affected building, campus, or region. Response plans can be converted into mobile task lists, and event management is available from a dashboard or phone. Responders can receive incident guides with evacuation maps, floor plans, and protocols. The product describes in-stream translation in more than 240 languages. Open APIs and integrations include RSA Archer and Microsoft Teams, although integrations must be enabled on an account through an account manager. The service supports web, Android, iOS, and API access. Pricing is available on request.
Good
- Mobile push, SMS, email, and voice alerts
- Two-way polling and secure chat
- ESRI mapping and geofenced targeting
- Mobile task lists for response plans
- Translation in more than 240 languages
Watch out
- Pricing requires a request or demo
- Integrations require account-manager enablement
- Mobile apps require iOS 14 or Android 8.0
Who it suits
It suits employee safety, security, risk, business continuity, and community alerting teams. Organizations needing multi-channel alerts and coordinated incident response can consider it.
Verdict
Konexus Critical Communications brings alerting, status checks, mapping, response tasks, and incident guidance into one platform. Its paid pricing and account-enabled integrations are important considerations before adoption.
Plans and prices
From Konexus Critical Communications's own pricing page, checked 9 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Konexus Critical Communications | Priced on request | Pricing available by demo or sales contact; no price listed on the opened pages |
The facts
Each one read from Konexus Critical Communications's own pages, with the date it was checked.
What it does
- Alert channels
- The platform can reach employees through mobile push, SMS, email, and voice.checked 9 Oct 2026
- API
- Konexus documents an API that supports two-way communication and OpenAPI Specification; API access requires an API key.checked 9 Oct 2026
- Incident guides
- Incident guides can put evacuation maps, floor plans, and protocols on responders’ phones.checked 9 Oct 2026
- Integration access
- Konexus support says integrations must be enabled on an account and users should contact their account manager to enable access.checked 9 Oct 2026
- Integrations
- The critical communications page names open APIs and prebuilt integrations, including RSA Archer for business continuity and disaster recovery; Konexus also documents Microsoft Teams integration.checked 9 Oct 2026
- Intended users
- The solution describes use by employee safety, security, risk, business continuity, and community alerting teams.checked 9 Oct 2026
- Pricing
- The opened product page directs visitors to book a demo and does not state a price.checked 9 Oct 2026
- Purpose
- Konexus brings emergency notification, incident management, employee safety, business continuity, and community alerting together in one platform.checked 9 Oct 2026
- Response coordination
- Response plans can be turned into mobile task lists, with event management available from a dashboard or phone.checked 9 Oct 2026
- Security and availability
- Konexus describes its infrastructure as redundant and highly available and says it offers customizable role-based access control.checked 9 Oct 2026
- Status checks
- Two-way polling and secure chat let teams confirm employee and visitor status and coordinate responses.checked 9 Oct 2026
- Support
- Konexus lists emergency support by phone at 888-307-2013, available 24/7/365 for current tenants.checked 9 Oct 2026
- Targeted alerts
- ESRI mapping and geofencing can target people inside an affected building, campus, or region.checked 9 Oct 2026
- Translation
- The product describes in-stream translation in more than 240 languages.checked 9 Oct 2026
Where it runs
- Mobile platforms
- Konexus says its mobile applications are available for iOS and Android; its support page lists minimums of iOS 14.0 and Android API level 26 (Android 8.0).checked 9 Oct 2026
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