NetSupport Notify
NetSupport Notify sends one-way internal alerts for organisations and schools, from routine communications to urgent notices.
What NetSupport Notify is
NetSupport Notify sends one-way internal alerts for organisations and schools, from routine communications to urgent notices. Senders can target particular users, departments, devices, or all computers, with support for up to 10,000 users across multiple sites. Messages can be sent immediately, scheduled for a set or recurring time, and tracked for delivery and acknowledgements. Administrators can trigger pre-configured emergency messages with a hotkey combination. Notifications can carry an organisation’s logo, fonts, colours, and sounds. Integration options include Microsoft Active Directory, a browser-based notification template, and a COM object; teamSOS responders can trigger takeover notifications to users and digital signage. Access relies on security codes, accounts, and security keys. Multiple Notification Servers can be used, with Agents switching to another available server if one is unavailable. The Notification Server and desktop Console run on Windows; Agents are listed for Windows, macOS, ChromeOS, and Linux. A 30-day trial supports up to 50 devices, includes all features, and requires no credit card. An active TCP/IP connection between components is required.
Good
- Alerts can reach up to 10,000 users
- Supports scheduled and recurring notifications
- Delivery and acknowledgements can be tracked
- Trial includes all features without a credit card
Watch out
- No free plan
- Requires active TCP/IP connectivity between components
- No SMS, voice-call, or email alerts
- Notification Server and desktop Console run on Windows
Who it suits
It suits organisations and schools that need centrally managed, one-way communications or emergency alerts. The trial offers a way to evaluate all features on up to 50 devices for 30 days.
Verdict
NetSupport Notify is focused on targeted, trackable one-way alerts, including emergency messages and branded notifications. Check its TCP/IP requirement and platform roles against your environment before choosing it.
Plans and prices
From NetSupport Notify's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Free trial | Free | Up to 50 devices · all features · no credit card · no obligation · 30 days |
| Basic | $2, paid once | Features include real-time notifications, mass notifications, scheduling, reporting and templates · $2 per user one-time payment |
| Custom licence | Priced on request | All features included · up to 10,000 users · multiple Notification Servers at no extra licence cost · Perpetual or subscription licence; quote depends on licence count |
| Perpetual or subscription licence | Priced on request | Custom quote based on number of licences and organisation requirements · all features included · alerts for up to 10,000 users across multiple sites |
The facts
Each one read from NetSupport Notify's own pages, with the date it was checked.
What it does
- Acknowledgements
- The system records delivery and receipt centrally and shows real-time acknowledgement status and searchable history.checked 15 Oct 2026
- Custom branding
- Administrators can set fonts, colours, logos, notification sizes, screen positions, sounds and custom notification icons.checked 15 Oct 2026
- Customer deployment
- A January 2024 NetSupport case study says Intercommunal Hospital Centre of Aix-Pertuis installed Notify on 2,200 workstations.checked 15 Oct 2026
- Customization
- Notifications can include an organisation’s branding, logo, selected fonts, colours, and sounds.checked 7 Oct 2026
- Data retention
- The GDPR document says message and acknowledgement history is stored on-premises in gateway.db, retained 30 days by default and configurable.checked 15 Oct 2026
- Deployment
- A Deploy utility can remotely install, configure or uninstall agents, while ADMX templates support Group Policy and Intune deployment.checked 15 Oct 2026
- Documentation
- The vendor provides manuals, installation guides, videos, brochures, whitepapers, a Learning Hub and a searchable knowledge base.checked 15 Oct 2026
- Emergency alerts
- The product includes preconfigured emergency messages, audible alerts and a three-key emergency hotkey safeguard.checked 15 Oct 2026
- Forced visibility
- Notifications take screen focus, including on locked screens, and are designed not to be skipped, ignored or deferred.checked 15 Oct 2026
- Gateway architecture
- A Windows Notification Server gateway manages agents, supports multiple failover gateways and allows unlimited gateways within the standard licence.checked 15 Oct 2026
- Integrations
- Official integration points include Active Directory, a browser notification component, a supplied COM object and a teamSOS incident workflow.checked 15 Oct 2026
- Intended users
- The product is presented for organisations and schools sending routine communications as well as critical and emergency alerts.checked 7 Oct 2026
- Legal registration
- Companies House records NETSUPPORT LTD, company 02386638, as an active private company incorporated 18 May 1989 for software development.checked 15 Oct 2026
- Licence
- The EULA describes a proprietary, non-exclusive, non-transferable licence and prohibits modification, disassembly and reverse engineering without permission.checked 15 Oct 2026
- Limit: deployment
- Reviewers report that the deployment facility can fail or be difficult to manage, leading them to use GPO or MSI methods instead.checked 15 Oct 2026
- Limit: message handling
- Capterra feedback mentions configuration tracking problems, client flakiness, message truncation and unsigned DLL warnings from McAfee.checked 15 Oct 2026
- Mobile console
- Free iOS and Android mobile consoles can send targeted or full-screen alerts through existing Notification Servers.checked 15 Oct 2026
- Network requirement
- An active TCP/IP connection between all NetSupport Notify components is required to send notifications.checked 7 Oct 2026
- Praise: accountability
- G2 reviewers highlight targeted groups, acknowledgement records and deployment through AD or GPO after setup.checked 15 Oct 2026
- Praise: ease and speed
- Capterra and GetApp reviewers repeatedly praise easy alert creation, quick mass delivery, recipient groups, scheduling and low one-time cost.checked 15 Oct 2026
- Purpose
- NetSupport Notify sends internal one-way alerts and notifications designed to grab users’ attention.checked 7 Oct 2026
The company
- Company
- LinkedIn lists NetSupport as a privately held UK software company founded in 1989 with 51–200 employees and headquarters in Market Deeping, Lincolnshire.checked 15 Oct 2026
Where it runs
- Limit: iOS app age
- Apple reviewers report broken dark mode, outdated screen-size support, few recent features and difficulty locating password or port settings.checked 15 Oct 2026
- Rating on Apple App Store
- 2.3 out of 5 from 3 ratingschecked 15 Oct 2026
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