SaaS
$24 a month
Cloud-hosted monthly subscription · AI features included · SAML/SSO
Checked 23 Sep 2026
Plans and prices
Jitbit Helpdesk pricing
Freelancer
$29 a month
1 agent · unlimited storage · core features · iOS/Android apps · custom domain
Checked 15 Oct 2026
Startup
$69 a month
4 agents · unlimited storage · core features · iOS/Android apps · custom domain · unlimited AI credits
Checked 15 Oct 2026
Company
$129 a month
7 agents · unlimited storage · core features · iOS/Android apps · custom domain · unlimited AI credits · downloadable backup · remove powered-by branding
Checked 15 Oct 2026
Enterprise
$249 a month
9 agents, $29 extra · unlimited storage · core features · iOS/Android apps · custom domain · unlimited AI credits · downloadable backup · expedited support · HIPAA compliance and BAA
Checked 15 Oct 2026
Self-hosted AI add-on
$999, paid once
Semantic knowledge-base search · AI replies · similar-article suggestions · external documentation indexing · OpenAI/Azure/Bedrock support · requires v11.22+
Checked 15 Oct 2026
Self-hosted AI features add-on
$999, paid once
Optional add-on · requires Jitbit Helpdesk v11.22 or newer · runs as Docker Compose stack · works with OpenAI, Azure, Bedrock
Checked 3 Oct 2026
Small
$2,199, paid once
10 agents · perpetual license · free upgrades for 1 year
Checked 3 Oct 2026
Self-hosted perpetual (10 agents)
$2,490, paid once
10 agents · unlimited end users and tickets · 12 months updates and support · perpetual use
Checked 15 Oct 2026
Medium
$3,799, paid once
20 agents · iOS/Android apps · API · SAML · free upgrades for 1 year
Checked 3 Oct 2026