inSale.ai
inSale.ai uses AI agents to respond to customers, qualify leads, follow up, book meetings, and route conversations to teams across WhatsApp, email, SMS, web …
What inSale.ai is
inSale.ai uses AI agents to respond to customers, qualify leads, follow up, book meetings, and route conversations to teams across WhatsApp, email, SMS, web chat, and voice. Its capabilities include AI decision-making, voice transcription, image recognition, customer qualification, and shared customer knowledge. Each account includes an embeddable web chat widget for inquiries, meeting bookings, visitor qualification, and conversation assignment. Shopify sync covers product details, stock, prices, collections, and order status to support AI assistance and order tracking. Native CRM integrations include HubSpot, Salesforce, Pipedrive, and Zoho CRM, with two-way sync and custom field mapping. Plans are billed monthly: Launch is £49, Grow £119, Scale £229, and Enterprise £399. The first two plans include a 7-day free trial; Launch provides 1,000 monthly credits, one team seat, and one AI agent, while Grow includes 3,000 credits, two seats, and up to three agents.
Good
- Agents can qualify leads and book meetings.
- Web chat widget can be embedded on a website.
- Native integrations include HubSpot and Salesforce.
- Shopify sync includes stock and order status.
Watch out
- No free plan is listed.
- Launch excludes AI Phone.
Who it suits
The platform is aimed at SMB owners and sales managers seeking automated customer conversations and lead follow-up. Its multi-channel tools may also suit mid-market operations leaders coordinating conversations across teams.
Verdict
inSale.ai brings customer messaging, lead qualification, and follow-up into one multi-channel platform. Compare the monthly plan limits and separately billed SMS costs with the channels and team capacity you need.
Plans and prices
From inSale.ai's own pricing page, checked 1 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Launch | £49 a month | 1,000 monthly AI & outreach credits · 1 team seat · 1 AI agent · Email & SMS pay-as-you-go · 7-day free trial · AI Phone not included · Billed monthly, cancel anytime |
| Grow | £119 a month | 3,000 monthly AI & outreach credits · 2 team seats · up to 3 AI agents · AI Phone with 100 inbound minutes · 1 CRM connection · 7-day free trial · 1 Standard AI Phone Number Included · Billed monthly, cancel anytime |
| Scale | £229 a month | 6,000 monthly AI & outreach credits · 3 team seats · up to 6 AI agents · AI Phone with 300 inbound minutes · Multiple CRM connections · 2 Standard AI Phone Numbers Included · Billed monthly, cancel anytime |
| Enterprise | £399 a month | 10,000 monthly AI & outreach credits · 5 team seats · up to 10 AI agents · Email, WhatsApp, SMS & Web Chat · AI Phone with 750 inbound minutes · Multiple CRM connections · 3 Standard AI Phone Numbers Included · Billed monthly, cancel anytime |
The facts
Each one read from inSale.ai's own pages, with the date it was checked.
What it does
- AI capabilities
- The platform provides AI decision-making, multi-channel orchestration, voice transcription, image recognition, customer qualification and unified customer knowledge.checked 1 Oct 2026
- Authentication
- Security controls include a minimum 12-character password policy, HaveIBeenPwned checks, email one-time-code two-factor authentication, session revocation, rate limits and new-device alerts.checked 1 Oct 2026
- Compliance
- The company states that GDPR access, erasure and portability are supported and that a Data Processing Agreement is available on request; SOC 2 is on its roadmap and not completed.checked 1 Oct 2026
- CRM integrations
- Native CRM integrations are listed for HubSpot, Salesforce, Pipedrive and Zoho CRM, with automatic, bidirectional sync and custom field mapping.checked 1 Oct 2026
- Other integrations
- The integrations page lists WhatsApp Business, Email, Google Calendar, Shopify, WooCommerce, SMS, Web Chat Widget, Voice AI, HubSpot, Salesforce and Pipedrive.checked 1 Oct 2026
- Product
- inSale.ai uses autonomous AI agents to respond to customers, qualify leads, follow up automatically, book meetings and hand conversations to teams across WhatsApp, Email, SMS, Web Chat and Voice.checked 1 Oct 2026
- Security encryption
- inSale.ai states that it uses AES-256-GCM encryption in transit and at rest, with TLS 1.2 and 1.3 for transport.checked 1 Oct 2026
- Shopify
- Shopify sync covers products, stock levels, prices, collections and order status, enabling AI assistance, order tracking and product recommendations.checked 1 Oct 2026
- SMS pricing
- Bulk SMS is pay-as-you-go from £0.09 per outbound message and is billed separately from the credit balance; replies never cost extra during the billing cycle after a campaign charge.checked 1 Oct 2026
- Support
- The security team says it will respond to procurement, security questionnaire and vulnerability disclosure requests within two business days, and documentation offers a free onboarding call.checked 1 Oct 2026
- Target customers
- inSale.ai describes itself as an AI-powered customer engagement and sales automation platform for SMBs, with stated audiences including SMB owners, sales managers and mid-market operations leaders.checked 1 Oct 2026
- Web chat
- Every account gets a lightweight widget script that can be embedded on any website to handle inquiries, book meetings, qualify visitors and assign conversations.checked 1 Oct 2026
The company
- Headquarters
- Kingston upon Thames, England, KT1 2TUchecked 23 Sep 2026
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