Infrascale Backup and Disaster Recovery
Infrascale Backup and Disaster Recovery (IBDR) is a hybrid service for backing up and restoring files, folders, physical servers, and virtual machines.
What Infrascale Backup and Disaster Recovery is
Infrascale Backup and Disaster Recovery (IBDR) is a hybrid service for backing up and restoring files, folders, physical servers, and virtual machines. Data is replicated to Infrascale Cloud, and systems can be restored on a local appliance or started in the cloud. On-demand failover does not require an advance declaration, and failback is supported. Backups include system images and unlimited restore points; disaster-recovery and failover testing are unlimited and carry no testing fees. Cloud recovery runbooks let administrators arrange virtual-machine startup order, grouping, and intervals. Backup data is deduplicated, compressed, and encrypted; cloud replication uses AES 256-bit encryption, and cloud data is encrypted at rest. The Dashboard centrally handles deployment, backup settings and schedules, and recovery network configuration. Supported environments include VMware, Hyper-V, Linux, Windows, and Active Directory, while listed workloads also include SQL Server and Exchange Server. Pricing is by aggregated component subscriptions in 1 TB storage increments and requires a quote. Hardware or cloud availability may vary by geography.
Good
- Restores can run locally or in the cloud
- Supports on-demand failover and failback
- Unlimited restore points and recovery tests
- Runbooks configure virtual-machine startup order and intervals
- Cloud replication uses AES 256-bit encryption
Watch out
- Pricing requires a sales quote
- No free plan
- Hardware or cloud availability may vary by geography
- Storage subscriptions use 1 TB increments
Who it suits
IBDR is intended for MSPs and IT administrators who need recovery options for events such as server crashes, ransomware attacks, or natural disasters. It may fit teams protecting physical servers and virtual machines with both local and cloud recovery paths.
Verdict
IBDR combines backup, recovery testing, and orchestrated failover across local and cloud options. Check geographic availability and quote-based, incremented storage pricing before choosing it.
Plans and prices
From Infrascale Backup and Disaster Recovery's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| IBDR subscription | — | Physical or virtual appliance · local and/or cloud recovery · onboarding and initial training included · Aggregated component subscription with 1 TB storage increments; consistent monthly price |
| Infrascale Backup & Disaster Recovery | Priced on request | On-premises, SaaS, or appliance deployment options · Pricing is provided through a quote or order |
| Infrascale Backup & Disaster Recovery (IBDR) | Priced on request | 1 TB storage increments · compute capacity sized for concurrently booted servers · hardware or cloud availability may vary by geography · Aggregated component subscriptions in 1 TB storage increments; consistent monthly price. Contact sales for a quote. |
The facts
Each one read from Infrascale Backup and Disaster Recovery's own pages, with the date it was checked.
What it does
- API and custom work
- The customer agreement treats APIs as Infrascale content and says custom integration or API development can require separately quoted engineering work.checked 15 Oct 2026
- Backup features
- IBDR backs up files, folders, and system images, replicates data to Infrascale Cloud, and supports unlimited restore points.checked 29 Sep 2026
- Boot speed
- Infrascale advertises an average boot-ready failover time of about two minutes.checked 15 Oct 2026
- Central management
- Deployment, configuration, schedules, recovery networking, and monitoring are handled through the Infrascale Dashboard.checked 15 Oct 2026
- Cloud failover
- Windows and Linux servers or virtual machines can be booted in the cloud with RDP, VNC, or web VNC access.checked 15 Oct 2026
- Compliance
- Infrascale says its ISO/IEC 27001:2022 certification for cloud services includes Backup & Disaster Recovery.checked 29 Sep 2026
- Deduplication and encryption
- Backup data is deduplicated, compressed, and encrypted before replication, with AES-256 encryption used for cloud transfer and storage.checked 15 Oct 2026
- Deployment models
- Customers can lease or buy a physical appliance, use a software-only virtual appliance, or use Infrascale cloud resources.checked 15 Oct 2026
- Documentation
- Infrascale publishes a documentation portal with product support guides and an SDK help area containing request classes for service operations.checked 15 Oct 2026
- DR orchestration
- A drag-and-drop runbook editor sets recovery order, grouping, and intervals for virtual-machine startup.checked 15 Oct 2026
- Encryption
- The product page says backup data is deduplicated, compressed, and encrypted, and cloud replication uses AES 256-bit encryption with cloud data encrypted at rest.checked 29 Sep 2026
- File and image backup
- IBDR backs up files, folders, and complete system images.checked 15 Oct 2026
- Geographic availability
- The vendor warns that appliance and cloud availability can be limited by geography.checked 15 Oct 2026
- Hybrid architecture
- The product can back up to an on-premises appliance and replicate protected data to Infrascale Cloud for retention and recovery.checked 15 Oct 2026
- Licence
- The service is proprietary commercial software licensed for the subscription term; the legal terms reserve ownership to Infrascale and restrict copying, reverse engineering, and redistribution.checked 15 Oct 2026
- Limit: documentation depth
- A Gartner critical review complains that the knowledge base does not contain enough deployment and usage guidance.checked 15 Oct 2026
- Limit: endpoint backup
- A PeerSpot reviewer says Infrascale's endpoint backup was less capable than competing products and moved Microsoft 365 backup elsewhere.checked 15 Oct 2026
Where it runs
- Apple App Store availability
- The Infrascale Online Backup iOS listing says it has insufficient ratings and reviews to display an overview.checked 15 Oct 2026
The company
- Company founding
- The vendor homepage states that Infrascale was founded in 2011.checked 15 Oct 2026
- Company headquarters
- Crunchbase lists Infrascale headquarters in Reston, Virginia, United States.checked 15 Oct 2026
- Company scale
- LinkedIn lists Infrascale as a privately held IT services company with 51–200 employees.checked 15 Oct 2026
- Founded
- 2011checked 28 Sep 2026
- Funding and ownership
- Crunchbase identifies Infrascale as private and names Route 66 Ventures and Carrick Capital Partners among its investors.checked 15 Oct 2026
- Headquarters
- Raleigh, North Carolina, United Stateschecked 28 Sep 2026
The full review of Infrascale Backup and Disaster Recovery
Infrascale Backup and Disaster Recovery (IBDR) is a hybrid recovery platform for protecting servers, virtual machines, files, and folders across mixed infrastructure. It is best suited to IT administrators and managed service providers that need repeatable failover, failback, and recovery testing rather than backup alone. Its broad orchestration is persuasive, but quote-based pricing and geography-dependent service availability make deployment planning essential.
Overview
IBDR combines file and image backup, off-site replication, and disaster recovery in one system. It captures files, folders, and full system images, replicates data to Infrascale Cloud, and keeps unlimited restore points. During an incident, systems can be restored to a local appliance or started in the cloud. On-demand failover requires no advance declaration, which helps when an outage develops without warning.
Supported workloads include physical servers, virtual machines, Windows, Linux, VMware, Hyper-V, SQL Server, and Exchange Server. Hypervisor coverage includes VMware vSphere ESXi, Microsoft Hyper-V, and KVM, allowing mixed environments to use one recovery process. Appliances and cloud capacity may be limited by geography, so organizations operating across regions should confirm coverage before committing.
Key features
Recovery and orchestration
Failover and failback orchestration, test failover, and recovery runbooks are included. Cloud recovery runbooks use drag-and-drop controls to define startup order, group virtual machines, and set intervals between launches. That is more useful than a collection of independent backups when applications have service dependencies. Unlimited disaster-recovery and failover testing, with no testing fees, supports regular drills instead of a once-a-year exercise.
Protection and management
Backup data is deduplicated, compressed, and encrypted. Cloud replication uses AES 256-bit encryption, while cloud data is encrypted at rest. Immutable backup storage, instant VM recovery, and off-site replication strengthen protection against ransomware and site loss, although the value of those safeguards depends on correctly sizing storage and recovery capacity.
The Infrascale Dashboard centralizes deployment, backup schedules, settings, and recovery-network configuration. This gives MSPs and IT teams one administrative view rather than separate controls for each appliance or workload. Infrascale says its ISO/IEC 27001:2022 cloud-services certification includes Backup & Disaster Recovery. Support combines a knowledge base, documentation, tickets, secure chat, email, and phone, with business-hours coverage Monday through Friday, 8am–8pm EST.
Pricing
IBDR has no free plan and uses custom pricing. The IBDR plan is billed through aggregated component subscriptions in 1 TB storage increments at a consistent monthly price; compute capacity is sized for the number of servers booted concurrently. Contact sales for a quote. Storage increments make capacity planning important: organizations with uneven growth should model both retained backup volume and peak cloud-recovery demand. Hardware and cloud availability can vary by geography, which may affect the final configuration.
Platforms
IBDR supports Linux and Windows environments, VMware, Hyper-V, KVM, physical servers, virtual machines, SQL Server, and Exchange Server. It is offered through self-hosted and web management models, with hybrid deployment spanning local appliances and Infrascale Cloud.
Who it's for
IBDR fits MSPs and IT administrators responsible for recovering business systems after server crashes, ransomware, or natural disasters. It is a strong match for teams managing mixed hypervisors that need documented startup order, repeatable failback, and routine test failovers. It is less suitable for small buyers seeking transparent self-service pricing or a free tier, and for organizations whose geography cannot support the required appliance or cloud option.
Pros and cons
- Pros: Local and cloud recovery options reduce dependence on a single recovery location.
- Pros: Unlimited restore points and unlimited, fee-free recovery testing support frequent validation.
- Pros: Runbook orchestration coordinates complex virtual-machine startup and failback.
- Pros: Broad VMware, Hyper-V, KVM, Windows, Linux, SQL Server, and Exchange coverage suits heterogeneous estates.
- Cons: Pricing is quote-based, with storage sold in 1 TB increments and compute sized for concurrent boots, making costs harder to compare upfront.
- Cons: Appliance and cloud availability may depend on geography.
- Cons: There is no free plan for organizations wanting to begin without a purchase commitment.
Alternatives
Browse Disaster Recovery Software or Cloud Disaster Recovery Software when you want to compare the wider field. Choose Virtual Machine Backup Software for a VM-focused shortlist, or Cloud Backup Services when cloud backup is the primary requirement.
Veeam Recovery Orchestrator is the better alternative if a free demonstration or evaluation license matters. Veeam Agent for Mac suits Mac workstation backup with a free edition, but it is limited to one backup job and has no direct object-storage backup. Veeam Kasten for Kubernetes is the specialist choice for Kubernetes, including a free five-node tier. Acronis Cyber Disaster Recovery Cloud is worth considering when broad desktop and mobile platform coverage and pay-as-you-go DR usage are priorities. Datto Endpoint Backup for Windows is an alternative for consumption-based endpoint storage pricing. Axcient x360Recover offers usage-based endpoint rates and a free trial. Unitrends Backup provides tailored business pricing and a free trial. Arcserve ShadowProtect is a subscription-based option for Linux and Windows.
Verdict
Choose IBDR if your organization needs hybrid local/cloud recovery, orchestrated failover and failback, and unlimited testing across varied server and hypervisor workloads. Its main reason to look elsewhere is the combination of custom pricing and geography-dependent infrastructure, which can make budgeting and rollout less predictable than a transparent, universally available service.
Alternatives to Infrascale Backup and Disaster Recovery
- 1

Veeam Recovery Orchestrator
Free planWebAPISelf-hostedWindows7.2Free plan - 2

Veeam Kasten for Kubernetes
Free planWebAPILinuxSelf-hosted7.1Free plan - 3
NetApp Disaster Recovery
WebSelf-hosted7.0From $0.03 a month - 4

Acronis Cyber Disaster Recovery Cloud
AndroidiOSWebLinux6.8 - 5

AWS Elastic Disaster Recovery
WebAPILinuxWindows6.8From $0.03 a month - 6
NAKIVO Backup & Replication
WebAPILinuxSelf-hosted6.8From $2.50 a month
