Inbound Connect

Inbound Connect is a vehicle-booking platform for logistics facilities and transport companies coordinating truck arrivals. It is best suited to operators that need site workflows, document exchange and carrier access alongside scheduling. Its breadth is a strength; custom pricing makes it less straightforward to compare on cost.

Overview

Carriers can reserve arrival slots in advance, while facilities can see which trucks are due and what they are carrying. That gives teams a basis for planning capacity and assigning time slots before vehicles arrive. Dock-door scheduling, appointment requests, carrier self-service, driver check-in and support for both load types cover core arrival processes.

Inbound Connect extends beyond a booking calendar with configurable facility workflows, electronic document exchange and logs of site check-ins and check-outs. That wider scope is useful when arrival scheduling is tied to gate activity and facility rules; sites seeking only basic appointment booking may find the additional operational breadth unnecessary.

Key features

Scheduling and facility workflows

Facilities can set workflows, rules and notifications for warehouses, ports, intermodal terminals and air freight hubs. Advance visibility into vehicle arrival times and loads can help teams prepare for incoming work, while configurable rules let each facility shape the process around its operation.

Documents, identification and charges

Digital document exchange is intended to reduce paperwork and delays at arrival. Automated visitor identification records check-in and check-out activity, giving operators a view of who is on site. Facilities can also configure ancillary charges and automatically apply them for peak periods, no-shows or late pickups. These capabilities make the system more relevant to facilities managing both access and commercial rules than to teams that only need a time-slot calendar.

Mobile tools, integrations and security

Premium includes mobile app access for drivers and dispatch teams to create, edit and manage bookings. It also adds AI-assisted booking creation from uploaded paperwork, driver and vehicle management, live vessel schedule updates, webhooks, Azure Entra ID single sign-on and a live facility capacity dashboard. Inbound Connect offers a flexible API, pre-built connectors and existing integrations with warehouse and facility management systems; customers can contact support about a specific connection.

The Claude connector uses OAuth 2.1 with PKCE, short-lived scoped tokens and encrypted HTTPS exchange, and access can be revoked. Inbound Technologies Pty Ltd says it handles personal information under the Australian Privacy Principles and applicable privacy laws. It uses a third-party payment gateway and does not collect or store card details.

Pricing

Inbound Connect is paid, with custom pricing available on request. The company describes a flexible commercial approach under which facilities can generate revenue or subscribe, but the right arrangement and cost depend on discussion with the company. An account is free to open; that does not establish that bookings or facility services are free.

Premium includes mobile booking management, AI-powered booking creation from paperwork, driver and vehicle management, vessel schedule updates, webhooks, Azure Entra ID single sign-on and a capacity dashboard. There is no published price or plan quota to compare, so facilities should ask which features, usage limits and commercial terms apply to their needs. The company says implementation can go live in days and its team guides setup and rollout; a demo can be requested.

Platforms

Inbound Connect supports Android, iOS, web and API access. Its features page describes mobile-native apps for facilities, forklifts and roaming operators, while Premium mobile access is aimed at drivers and dispatch teams.

Who it's for

The strongest fit is a logistics facility operator coordinating arrivals and on-site processes across a warehouse, distribution centre, port, rail yard or air freight facility. Transport companies can also use the carrier booking workflow. Operators that need configurable rules, site visibility and charge handling have more reason to consider it than buyers looking for a low-cost, tightly capped booking tool.

Pros and cons

• Pros: Combines advance truck scheduling with dock-door booking, carrier self-service, appointment requests and driver check-in, addressing multiple arrival steps in one platform.
• Pros: Document exchange, site activity logs and configurable charges extend its usefulness beyond scheduling for facilities with paperwork and access processes to manage.
• Pros: Mobile access and a broad integration approach support operations spanning facility teams, drivers and dispatch.
• Cons: Custom pricing makes cost comparison difficult before contacting the company.
• Cons: Buyers must confirm specific integrations with support, so an existing connector should not be assumed for a particular system.

Alternatives

Browse Dock Scheduling Software for more options in the category.

• ProDocks is worth considering when a permanent free plan for one warehouse is more important than Inbound Connect's broader facility workflows; its free plan includes unlimited doors and appointments, carrier booking and QR check-in.
• LoadMetrics Dock Scheduling may suit a small operation wanting a free starting point and a free trial, though its free plan is limited to one facility and 25 dock appointments per month.
• SimpleDock is a fit for teams that want a free plan with one location, up to three team members, a shareable booking link and email and SMS notifications, or a $49 a month Pro plan billed per location.
• Mobiledock is another paid option with a free trial for buyers comparing mobile and web platforms.
• DataDocks offers custom quote pricing based on facility and requirements, making it an option for buyers prepared to seek a tailored quote.
• DockFlow is a paid, web-based alternative.
• DockSync is an option for buyers who prefer published monthly pricing: Starter is £79 a month for one warehouse and up to eight bays, with no per-user fees; it also offers a Growth plan at £179 a month.
• LEA Reply Yard Management is a paid web-based option with tailored quotation pricing and SaaS, cloud infrastructure, updates, monitoring and AMS support included.

Verdict

Choose Inbound Connect if your facility needs arrival scheduling tied to configurable workflows, site visibility, document exchange and charge rules, with mobile and integration options for a broader operation. Its main advantage is that operational range; look elsewhere if upfront price transparency or a simple, low-cost booking plan is the priority.