Impres CRM
Impres CRM is a web-based customer relationship management system designed for life sciences organizations.
What Impres CRM is
Impres CRM is a web-based customer relationship management system designed for life sciences organizations. It supports customer engagement and productivity, with real-time insights intended to inform strategic decisions. Its à-la-carte modules cover primary care, specialty and hospital representatives, medical science liaisons, consumer and pharmacy teams, and multichannel or virtual work. Listed capabilities include visual territory management supported by intelligent algorithms, business planning, and direct ordering. Teams can also use market research and surveys, along with a customized reporting and analytics portal. Impres describes the CRM as highly customizable. A customer testimonial on the product page says the company tailored the system, trained the customer’s team, and provided support. Impres began in 2005 as a Canadian contract sales organization and later developed proprietary tools to improve productivity. It is headquartered in Cambridge, Ontario, Canada. The product is paid, and pricing is available by contacting Impres. Its privacy policy describes physical and systems safeguards for representative, employee, and client information.
Good
- Modules cover multiple life sciences teams and channels.
- Includes visual territory management and intelligent algorithms.
- Lists business planning and direct ordering.
- Includes market research, surveys, and reporting analytics.
- Impres describes extensive customization flexibility.
Watch out
- Web platform only.
- Pricing is available on request.
Who it suits
It suits life sciences organizations needing CRM modules for sales representatives, medical science liaisons, consumer and pharmacy teams, or virtual engagement.
Verdict
Impres CRM brings life sciences-focused engagement, territory, planning, ordering, and reporting capabilities into a configurable web system. Prospective customers need to contact Impres for pricing.
The facts
Each one read from Impres CRM's own pages, with the date it was checked.
What it does
- Audience
- Impres positions the CRM for life sciences, with modules covering pharmaceutical representatives, medical science liaisons, consumer and pharmacy teams, and virtual work.checked 7 Oct 2001
- Configurable modules
- The CRM offers à-la-carte modules for primary care, specialty and hospital representatives; medical science liaisons; consumer and pharmacy; and multichannel or virtual work.checked 7 Oct 2001
- Customization
- Impres says the CRM provides unlimited customization flexibility.checked 7 Oct 2001
- Insights
- The CRM provides real-time insights to support strategic decisions.checked 7 Oct 2001
- Integration disclosure
- Impres’s privacy policy mentions Salesforce integration in the context of sharing information after employment; it does not describe a CRM product integration.checked 7 Oct 2001
- Integrations
- Impres's business analytics page lists customized data integrations as a capability.checked 7 Oct 2001
- Intended users
- Impres presents the CRM for life sciences, with modules for sales representatives, medical science liaisons, consumer and pharmacy teams, and virtual engagement.checked 7 Oct 2001
- Modules
- Its listed modules cover primary care, specialty and hospital representatives; medical and medical science liaisons; consumer and pharmacy; multi-channel and virtual; and business planning.checked 7 Oct 2001
- Ordering and research
- The CRM page lists direct ordering and market research and surveys among its features.checked 7 Oct 2001
- Pricing
- The CRM page directs visitors to contact Impres and does not state a price.checked 7 Oct 2001
- Pricing availability
- The CRM page directs visitors to contact Impres and does not state a price.checked 7 Oct 2001
- Product focus
- Impres describes its proprietary CRM as a flexible system built for life sciences that supports customer engagement, productivity, and real-time strategic insights.checked 7 Oct 2001
- Purpose
- Impres describes its proprietary CRM as a flexible system for life sciences designed to improve productivity and customer engagement.checked 7 Oct 2001
- Reporting
- The CRM includes a customized reporting and analytics portal.checked 7 Oct 2001
- Research and reporting
- The CRM lists market research and surveys, plus a customized reporting and analytics portal.checked 7 Oct 2001
- Security and privacy
- Impres's privacy policy says it has physical and systems safeguards and processes to protect representative, employee and client information.checked 7 Oct 2001
- Security practices
- Impres’s privacy policy says it uses physical and systems safeguards and processes to protect representative, employee, and client information.checked 7 Oct 2001
- Support
- Impres's business analytics page lists dedicated analyst support, and a CRM testimonial describes the team providing training and support.checked 7 Oct 2001
- Support and training
- A customer testimonial on the CRM page says Impres tailored the system, trained the customer’s team, and provided support.checked 7 Oct 2001
- Territory management
- The CRM lists visual territory management and intelligent algorithms among its capabilities.checked 7 Oct 2001
The company
- Company history
- Impres says it began in 2005 as a Canadian contract sales organization and started building proprietary tools to improve productivity.checked 7 Oct 2001
- Founded
- 2005checked 28 Sep 2001
- Headquarters
- Impres lists its head office in Cambridge, Ontario, Canada.checked 7 Oct 2001
Money
- Planning and ordering
- Listed capabilities include a business plan module and direct ordering.checked 7 Oct 2001
Alternatives to Impres CRM
- 1
Zoho CRM
Free planAndroidiOSWebAPI8.2From $14 a month - 2
LeadSquared
AndroidiOSWebAPI7.5 - 3
Oracle Siebel CRM
AndroidiOSWebAPI7.5From $68.75 a month - 4
FrontDesk
Free planWebAPI7.4From $299 a month - 5
Salesforce Health Cloud
AndroidiOSWebAPI6.9From $350 a month - 6
eCareCRM
AndroidiOSWebAPI6.8From $499 a month