HYVE

What HYVE is

HYVE is a web-based customer marketing platform focused on building and supporting customer advocate communities. It can identify and invite prospective advocates through NPS programmes, social media, and CRM systems. Customer referrals, reviews, user-generated content, and crowdsourced innovation are among the activities it supports. HYVE brings referrals, communities, reviews, and customer-created content into one place, with tools such as forums, Q&A, social sharing, polls, surveys, competitions, ideation, and customer panels. Its platform tracks advocate engagement, community growth and engagement, and revenue growth. Brands can offer product discounts, charity donations, or personalised gift cards as rewards.

HYVE also offers a tailored advocacy programme and managed service for growing B2B SaaS companies. That service can provide bespoke campaign reports and connect activity to business goals, retention, and expansion. Pricing is on request, and the listed platform is web. HYVE is headquartered in Birmingham, United Kingdom. Its homepage displayed “Account Suspended” when opened; the site lists [email protected] as a contact email.