Hosted Dialer

What Hosted Dialer is

Hosted Dialer is a web-based predictive dialer for creating campaigns, uploading leads, and placing calls. Its listed dialing modes are predictive, multi-line auto-dialer, and single-line auto-dialer; the capacity facts list one agent and three parallel calls. The product page also says it can call up to five phone numbers at a time for each logged-in telemarketer. Users can record a voicemail once for the dialer to leave when it detects an answering machine. Other listed tools include campaign, list, and sound management, call dispositions, statistics, call transfers, and DTMF pass-through. Leads can be uploaded from Excel, with customer history, notes, custom fields, and scripts available. Premium features include live call reports, live listening, whisper and barge calling, agent management, scripts, and phonebooks. The plans list automatic call recording, and CRM integration support is listed without naming products. Hosted Dialer presents the service for insurance, telemarketing, professional services, and debt settlement businesses. HD Lite is $49 a month, billed at $129 per month thereafter; HD Premium is $59 a month, billed at $139 per month thereafter. Both offer a 7-day free trial.