HiDoctor
HiDoctor is a medical practice platform for managing electronic records, appointments and clinic operations.
What HiDoctor is
HiDoctor is a medical practice platform for managing electronic records, appointments and clinic operations. Its plans include a complete medical record with online, mobile and desktop access, alongside appointment scheduling, financial management, administrative charts and waiting-list management. Clinical tools include digital prescriptions, telemedicine, custom forms and specialty modules for pediatrics, ophthalmology, obstetrics and gynecology, and otolaryngology. It lists WhatsApp integration and appointment confirmations by WhatsApp or SMS; online booking can sync with the HiDoctor calendar. HiDoctor LIVE provides consultation transcription, structured anamnesis and a clinical assistant, with 20 monthly AI credits. Additional credit packages start at R$ 90/month. Desktop data is stored locally, while the mobile app keeps encrypted records for offline viewing and notes, syncing changes when internet access returns. Plans include 1,200 MB of online storage. HiDoctor says it is prepared for Brazil’s LGPD. HiDoctor Online costs R$98,00 per month; HiDoctor Multiplataforma costs R$110,00 per month promotional, then R$209,00 monthly under current conditions. A free trial is offered, with no duration stated.
Good
- Medical records are accessible online, on mobile and desktop.
- Includes scheduling and financial management tools.
- Mobile records support offline viewing and notes.
- Free trial is available.
Watch out
- No free plan is listed.
- Plans include 1,200 MB of online storage.
- AI credit packages cost extra.
- Promotional Multiplataforma price later changes to R$209,00 monthly.
Who it suits
HiDoctor suits solo practices as well as clinics with multiple doctors or multidisciplinary teams. The appropriate version depends on the work environment.
Verdict
HiDoctor combines clinical records, appointment and administrative tools across several platforms. Check which plan fits the practice environment and note that AI and multiddoctor features have separate charges.
Plans and prices
From HiDoctor's own pricing page, checked 14 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| HiDoctor Online | R$98 a month | Electronic records · online records · iOS/Android access · agenda · finance · unlimited secretary/reception users · 1200MB online storage · support · monthly |
| HiDoctor Multiplataforma | R$110 a month | 1.200 MB de armazenamento online · usuários ilimitados para secretárias e recepcionistas · IA e multimédicos com valores à parte · R$110,00 por mês promocional; depois da oferta, R$209,00 mensais, conforme condições vigentes |
| HiDoctor Multiplatform | R$110 a month | Desktop, web and mobile access · electronic records · agenda · telemedicine · WhatsApp · digital signature · online backup · customized forms · unlimited secretary/reception users · promotional monthly price; standard price currently R$209/month after promotion |
The facts
Each one read from HiDoctor's own pages, with the date it was checked.
What it does
- AI
- HiDoctor LIVE offers consultation transcription, structured anamnesis, and a clinical assistant; users receive 20 monthly AI credits, with additional credit packages starting at R$ 90/month.checked 5 Oct 2026
- API and SDK evidence
- Public documentation describes MedSync and Site Médico integrations but does not present a public API reference or SDK download.checked 14 Oct 2026
- Artificial intelligence
- HiDoctor LIVE transcribes, summarizes and structures consultations and can provide clinical investigation suggestions.checked 14 Oct 2026
- Clinical records
- The plans list a complete electronic medical record with online, mobile, and desktop access.checked 5 Oct 2026
- Clinical tools
- The platform lists digital prescriptions, telemedicine, custom forms, and specialty modules including pediatrics, ophthalmology, obstetrics and gynecology, and otolaryngology.checked 5 Oct 2026
- Data deletion
- The Android listing says users can request deletion of collected data and that data is encrypted in transit.checked 14 Oct 2026
- Digital signature
- The product lists digital signatures and says signed records have ICP-Brasil legal validity.checked 5 Oct 2026
- Digital signatures
- Medical documents can be signed with an ICP-Brasil A3 certificate stored on a token, card or supported cloud service.checked 14 Oct 2026
- Documentation
- The public help center contains installation, migration, backup, synchronization, agenda, AI and mobile-use tutorials.checked 14 Oct 2026
- Financial management
- The system records payments, maintains cash-flow information and provides financial and profitability reporting.checked 14 Oct 2026
- Installation model
- HiDoctor supports a server installation with client computers connecting to the server database over a local network.checked 14 Oct 2026
- Integrations
- The plans list WhatsApp integration and appointment confirmations by WhatsApp or SMS, while the history page describes online booking synchronized with the HiDoctor calendar.checked 5 Oct 2026
- Legal entity registration
- A Brazilian company registry listing gives Centralx.com Ltda. an opening date of 31 October 1989 and classifies it as a small limited company.checked 14 Oct 2026
- Licence model
- Installation requires acceptance of HiDoctor sales, licensing and operating terms, and registration uses a serial number or Centralx-issued key.checked 14 Oct 2026
- Limit: learning curve and subscription
- Download.it identifies a medium learning curve and says full functionality requires a subscription.checked 14 Oct 2026
- Limit: mobile search gap
- An App Store reviewer reported that keyword search was missing from the mobile library and HiDoctor Cloud at the time of review.checked 14 Oct 2026
- Limit: service complaints
- Şikayetvar lists complaints about failed sessions, connection problems, unavailable appointments, payment disputes and delayed refunds.checked 14 Oct 2026
- MedSync integration
- MedSync synchronizes local databases with Centralx servers so desktop, web and mobile interfaces can share updated records.checked 14 Oct 2026
- MiniPACS
- MiniPACS attaches Excel, Word and PDF documents to patient records and synchronizes them across devices with advanced search.checked 14 Oct 2026
Money
- Billing and inventory
- HiDoctor GS integrates service and material billing, automatic provider-repayment calculations and inventory control.checked 14 Oct 2026
The company
- Company history
- Centralx says it was founded on 11 January 1987 in connection with technology teaching at the Federal University of Juiz de Fora.checked 14 Oct 2026
- Legal maker and headquarters
- HiDoctor operates through Centralx.com Ltda., registered at Rua Pasteur 328, Santa Helena, Juiz de Fora, Minas Gerais, Brazil.checked 14 Oct 2026
Where it runs
- Limit: app stability
- A Clinic Cloud reviewer reported that the iPhone app closed immediately, while another requested editable patient records and clearer appointment-status colors.checked 14 Oct 2026
- Mac compatibility
- The FAQ says HiDoctor can be used on Mac online or offline through Parallels or VirtualBox.checked 5 Oct 2026
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