HDP PC Agent (formerly NetBak PC Agent)
HDP PC Agent backs up Windows PCs and servers to a QNAP NAS.
What HDP PC Agent (formerly NetBak PC Agent) is
HDP PC Agent backs up Windows PCs and servers to a QNAP NAS. It can protect complete systems, disks, folders, and files; system backups include the operating system, applications, and settings. Scheduled backups, global deduplication, compression, and synthetic incremental backup are supported. HDP Backup Explorer in HDP for PC/VM can browse backups and recover selected folders or files. For bare-metal recovery, QNAP pairs the agent with the free HDP Recovery Media Creator, which makes USB or ISO recovery media.
The agent is free but requires HDP for PC/VM version 2.3.0 on a QNAP NAS, and setup instructions call for a NAS administrator account. Supported systems include Windows 10 64-bit version 1607 or later, Windows 11, and Windows Server 2016, 2019, 2022, and 2025. QNAP advises disabling BitLocker before backup when restoring with Backup Explorer, then re-enabling it after a full-system restore. Volumes over 16 TB can exceed the QTS ext4 maximum file size; QNAP recommends splitting them. The former name was NetBak PC Agent; QNAP renamed it starting with version 1.3.0.
Good
- Free Windows PC and server backups
- Backs up systems, disks, folders, and files
- Scheduled backups, deduplication, and compression
- Can restore selected folders or files
Watch out
- Requires HDP for PC/VM on a QNAP NAS
- Setup requires a NAS administrator account
- Volumes over 16 TB may exceed the file-size limit
- BitLocker should be turned off before certain restores
Who it suits
It suits Windows PC and server users who back up to a QNAP NAS. Users need the specified NAS software and a NAS administrator account for setup.
Verdict
HDP PC Agent combines Windows system and file backups with restore options, but it depends on QNAP NAS software. Check the BitLocker guidance and volume-size limit before choosing it.
Plans and prices
From HDP PC Agent (formerly NetBak PC Agent)'s own pricing page, checked 11 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| HDP PC Agent | Free | Windows PC/server backup · Requires HDP for PC/VM on a QNAP NAS · Free license |
The facts
Each one read from HDP PC Agent (formerly NetBak PC Agent)'s own pages, with the date it was checked.
What it does
- Backup features
- The product supports scheduled backups, global deduplication, compression, and synthetic incremental backup.checked 11 Oct 2026
- Backup size limit
- QNAP says a single backed-up volume over 16 TB can exceed the QTS ext4 maximum file size and recommends splitting it into multiple volumes.checked 11 Oct 2026
- BitLocker caveat
- QNAP advises turning off BitLocker before backup to restore through Backup Explorer and re-enabling it after a full-system restore.checked 11 Oct 2026
- File recovery
- HDP Backup Explorer in HDP for PC/VM can browse backups and restore selected folders or files.checked 11 Oct 2026
- Former name
- QNAP says NetBak PC Agent was renamed HDP PC Agent starting with version 1.3.0.checked 11 Oct 2026
- Intended users
- The product is for Windows PC and server users backing up to QNAP NAS, and setup instructions require a NAS administrator account.checked 11 Oct 2026
- NAS requirement
- Using the agent requires HDP for PC/VM installed on a QNAP NAS; the product page specifies version 2.3.0.checked 11 Oct 2026
- Purpose
- HDP PC Agent backs up complete Windows PC and server systems, disks, folders, and files to a QNAP NAS.checked 11 Oct 2026
- Supported systems
- The page lists Windows 10 64-bit version 1607 or later, Windows 11, and Windows Server 2016, 2019, 2022, and 2025.checked 11 Oct 2026
- System backup
- System backup includes the operating system, applications, and settings.checked 11 Oct 2026
- System recovery
- For bare-metal recovery, QNAP pairs HDP PC Agent with the free HDP Recovery Media Creator, which creates USB or ISO recovery media.checked 11 Oct 2026
The company
- Company support
- QNAP provides a service portal for submitting support tickets.checked 11 Oct 2026
Alternatives to HDP PC Agent (formerly NetBak PC Agent)
- 1
UrBackup
Free planOpen sourceAndroidWebAPILinux8.7Free plan - 2
Bareos
Free planOpen sourceWebAPILinuxmacOS8.4From €480 a year - 3
IDrive
Free planAndroidiOSWebLinux8.4From $0.25 a month - 4
MSP360 Backup
Free planAndroidiOSWebAPI8.3Free plan - 5
Bacula Enterprise
AndroidWebAPILinux7.9From $90 a year - 6
Duplicacy
Free planWebAPILinuxmacOS7.8Free plan