HCOMS Property Management System
HCOMS Property Management System is a multi-site platform for organisations managing property portfolios beyond spreadsheets.
What HCOMS Property Management System is
HCOMS Property Management System is a multi-site platform for organisations managing property portfolios beyond spreadsheets. It brings tenancy records, inspections, repairs, and compliance into one system, with tenancy tracking from advert and allocation through agreement, rent, reviews, and exit. Renewal reminders and finance-statement export support tenancy administration. The system tracks eight compliance cycles, including gas, electrical, asbestos, fire, legionella, and EPC, with reminders and escalation. Residents can report repairs through a portal, email, or phone; a branded app adds photo reports, emergency flags, status tracking, and a landlord-guidelines help centre. Staff can triage jobs, assign contractors, record photos and sign-off, and report against SLAs. Contractors can schedule work and post site updates by phone, with certificates and invoices returned to the office. HCOMS also describes configurable workflows, finance-system links, ArcGIS map overlays, and charts built from property records. It is available on Android, iOS, and the web, is UK-hosted and UK-supported, and pricing is provided on request.
Good
- Tracks eight compliance cycles with reminders and escalation
- Residents can report repairs and follow job status
- Contractors can schedule work and post site updates
- Includes finance-system links and ArcGIS map overlays
Watch out
- Pricing is available on request
- The product page states no trial terms
Who it suits
HCOMS is aimed at housing associations, diocesan portfolios, charities with property portfolios, and multi-academy trusts. It may suit organisations that need connected tenancy, maintenance, contractor, and compliance workflows.
Verdict
HCOMS brings property, tenancy, repair, and compliance workflows together for multi-site organisations. Prospective customers need to arrange a demo and request pricing.
The facts
Each one read from HCOMS Property Management System's own pages, with the date it was checked.
What it does
- Access and audit
- HCOMS says the property platform is role-aware and audit-trailed throughout.checked 3 Oct 2026
- Audience
- HCOMS identifies housing associations, diocesan portfolios, charities and multi-academy trusts as examples of organisations the product is intended to serve.checked 2 Oct 2026
- Automation and finance
- No-code workflows can acknowledge requests, chase overdue items and raise planned-maintenance orders; purchase orders go to the finance system for approval and budget reconciliation.checked 3 Oct 2026
- Availability and pricing
- The product page invites visitors to arrange a demo and does not state a product price, free plan or free trial.checked 2 Oct 2026
- Compliance
- The page describes scheduled cycles for gas, electrical, asbestos, fire, legionella and EPC compliance, with escalation and dashboard alerts.checked 3 Oct 2026
- Contractor workflow
- Contractors can accept or decline jobs, schedule work and post live on-site status from a phone; certificates and invoices flow back to the office.checked 3 Oct 2026
- Data hosting and security
- HCOMS says client production data is hosted in the UK and describes TLS and at-rest encryption, per-user authentication, optional multi-factor authentication, role-based access, audit logging and encrypted backups.checked 3 Oct 2026
- Hosting and support
- HCOMS describes the product as UK-hosted and UK-supported.checked 2 Oct 2026
- Integrations
- The product page describes a live link to the customer’s finance system and ArcGIS overlay support for portfolio maps; it does not name a specific finance product.checked 2 Oct 2026
- Intended users
- The product page names housing associations, diocesan portfolios, charities with property portfolios and multi-academy trusts as organisations it aims to serve.checked 3 Oct 2026
- Purpose
- HCOMS describes the product as a multi-site property platform for portfolios that have outgrown spreadsheets, bringing tenancies, inspections, repairs and compliance cycles together.checked 3 Oct 2026
- Repairs
- Tenants can raise repair jobs by portal, email or phone; jobs can be triaged, assigned to contractors, photographed and signed off, with SLA reporting.checked 3 Oct 2026
- Resident self-service
- The product includes a branded resident app for reporting repairs with photos, flagging emergencies and tracking status, plus a searchable help centre based on the organisation’s guidelines.checked 3 Oct 2026
- Security and audit
- HCOMS says the platform is role-aware and audit-trailed throughout.checked 2 Oct 2026
- Tenancy lifecycle
- Tenancy records cover advert, allocation, agreement, rent, reviews and exit, with automatic renewal reminders and statement export to a finance system.checked 3 Oct 2026
- Tenancy management
- It tracks tenancy from advert and allocation through agreement, rent, reviews and exit, with automatic renewal reminders and finance statement export.checked 2 Oct 2026
The company
- Company and history
- HCOMS says it was founded in 2001, and its history says its first dedicated diocesan property platform went live in 2015.checked 2 Oct 2026
- Founded
- 2001checked 28 Sep 2026
- Headquarters
- Hethersett, Norwich, Norfolk, UKchecked 28 Sep 2026
- Maker
- The maker is Hayes Computing Solutions Ltd, trading as HCOMS; its About page says it was founded in 2001 and is based near Norwich, UK.checked 3 Oct 2026
Where it runs
- Connected apps
- Occupant, contractor and back-office apps use one shared database with a live link to the organisation’s finance system.checked 3 Oct 2026
- Mapping and reporting
- The product page describes portfolio maps with ArcGIS overlay support and charts that users can build from property records without SQL.checked 3 Oct 2026
Money
- Pricing and trial
- The product page directs prospective customers to arrange a demo and does not state a price or trial terms.checked 3 Oct 2026
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