HARQ ClearVoice
HARQ ClearVoice is workstation software for real-time microphone noise cancellation and accent neutralization before audio reaches a softphone.
What HARQ ClearVoice is
HARQ ClearVoice is workstation software for real-time microphone noise cancellation and accent neutralization before audio reaches a softphone. It filters background sounds such as traffic, barking dogs, and other agents. HARQ states that processing has 40 ms latency, runs on the workstation CPU, and requires no GPU. Audio is processed locally rather than sent to a server, and the product can work offline. Accent neutralization is described as signal-level speech enhancement intended to preserve an agent’s natural speech, not translation or text-to-speech. A virtual audio device supplies the processed audio for selection as the softphone input. HARQ names Talkdesk, Genesys, Five9, and Avaya, and says the virtual device works with any SIP client. ClearVoice can be toggled on an existing HARQ presence agent without a separate installer. Auto-updates are included per device. Pricing is metered per device per month, with rates provided through sales via an AWS Marketplace private offer. HARQ’s homepage describes accent neutralization as coming soon.
Good
- Processes audio on the workstation and can work offline
- 40 ms latency stated; no GPU required
- Works with named softphones and any SIP client
- Toggle activation without a separate installer
- Auto-updates included per device
Watch out
- Pricing is provided through sales
- Accent neutralization is described as coming soon on the homepage
- Requires Windows or macOS
Who it suits
ClearVoice suits contact-center agents using Windows or macOS who want local microphone noise processing before audio enters a supported softphone or SIP client. Teams considering accent neutralization should note HARQ’s homepage says that capability is coming soon.
Verdict
ClearVoice combines local noise cancellation with a virtual audio device for softphone input. Check the stated per-device pricing arrangement and the homepage’s note that accent neutralization is coming soon.
Plans and prices
From HARQ ClearVoice's own pricing page, checked 8 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| ClearVoice | — | Real-time noise cancellation · Accent neutralization · Virtual audio device · Windows + macOS support · Auto-updates · Per device per month; bundled with Real-Time Adherence when both are active on the same device. |
The facts
Each one read from HARQ ClearVoice's own pages, with the date it was checked.
What it does
- Accent availability note
- HARQ’s homepage describes ClearVoice audio processing and says accent neutralization is coming soon.checked 8 Oct 2026
- Accent processing
- Accent neutralization is described as signal-level speech enhancement that preserves the agent’s natural speech and is not translation or text-to-speech.checked 8 Oct 2026
- Audio routing
- A virtual audio device outputs the processed audio, which the user selects as the softphone’s input source.checked 8 Oct 2026
- Bundling
- When ClearVoice and Real-Time Adherence are active on the same device, one device fee covers both.checked 8 Oct 2026
- Deployment
- ClearVoice can be activated as a toggle on the existing HARQ presence agent, without a separate installer.checked 8 Oct 2026
- Latency and hardware
- The product page states 40 ms latency, CPU-only processing, and no GPU requirement.checked 8 Oct 2026
- Local processing
- Audio processing runs on the workstation, and the page says no data is sent to a server for processing; it can work offline.checked 8 Oct 2026
- Noise cancellation
- It removes background noise before audio reaches the softphone, including sounds such as traffic, barking dogs, and other agents.checked 8 Oct 2026
- Pricing detail
- HARQ’s pricing page lists ClearVoice as metered per device per month and directs customers to sales for rates set through an AWS Marketplace private offer.checked 8 Oct 2026
- Purpose
- ClearVoice provides real-time AI noise cancellation and accent neutralization on an agent’s workstation.checked 8 Oct 2026
- Softphone compatibility
- The page says ClearVoice works with Talkdesk, Genesys, Five9, Avaya, or any SIP client through a virtual audio device.checked 8 Oct 2026
- Updates
- Auto-updates are listed as included per device.checked 8 Oct 2026
The company
- Company
- HARQ describes itself as a conversational intelligence company built for organizations that depend on high-quality conversations.checked 8 Oct 2026
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