Graivy ServThru
Graivy ServThru is a web-based, touchless voice assistant for taking drive-thru orders at quick-service restaurants.
What Graivy ServThru is
Graivy ServThru is a web-based, touchless voice assistant for taking drive-thru orders at quick-service restaurants. It handles simple orders and full customizations, then sends confirmed orders to the POS in real time so the kitchen can begin preparation. Restaurant staff manage payment and the final handoff. Graivy says it monitors orders as they happen and alerts staff when human judgment is needed. ServThru integrates with existing POS systems and drive-thru hardware, including legacy systems and newer technology. Restaurants can update menus for promotions, seasonal changes, and limited-time offers. The product provides real-time insights into order trends and peak times. Graivy describes it as suitable for one restaurant or a chain, with a scale from one location to 100. The company says the staff-managed transaction is secure but does not name a security certification or compliance standard. Graivy is headquartered in Toronto, Ontario, Canada, and focuses on the quick-service restaurant industry. Pricing is on request. Prospective customers can request a demo, with a path to a pilot; the company says it responds to contact form submissions within 24–48 hours.
Good
- Sends confirmed orders to the POS in real time.
- Works with legacy and newer drive-thru hardware.
- Supports menu updates for promotions and seasonal offers.
- Provides real-time order trend and peak-time insights.
- Alerts staff when human judgment is needed.
Watch out
- Pricing is available on request.
- Staff handle payment and the final handoff.
- No security certification or compliance standard is named.
Who it suits
ServThru is intended for quick-service restaurants that want voice-driven drive-thru ordering integrated with existing POS systems and hardware. It may suit a single location or a chain.
Verdict
ServThru is designed to connect voice ordering with restaurant POS and drive-thru systems while keeping staff involved in payment and exceptions. Request pricing and a demo to assess fit for a restaurant’s setup.
Plans and prices
From Graivy ServThru's own pricing page, checked 8 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| ServThru | Priced on request | Pricing not listed; request a demo |
The facts
Each one read from Graivy ServThru's own pages, with the date it was checked.
The company
- Company focus
- Graivy says it founded the company to bring precision, reliability, and speed to the quick-service restaurant industry, with ServThru as its flagship solution.checked 8 Oct 2026
- Headquarters
- Graivy lists its headquarters at 35 John Street, Suite 2E204, Toronto, Ontario, M5V 3G6.checked 8 Oct 2026
What it does
- Demo and support
- Graivy invites prospective customers to request a demo and says contact form submissions receive a response within 24–48 hours.checked 4 Oct 2026
- Hardware compatibility
- The product page says ServThru integrates with existing drive-thru hardware, including legacy systems and newer technology.checked 8 Oct 2026
- Human handoff
- After order confirmation, the restaurant team handles payment and the final handoff.checked 4 Oct 2026
- Integrations
- ServThru integrates with existing POS systems and drive-thru hardware, including legacy systems and newer technology.checked 4 Oct 2026
- Intended customers
- Graivy describes its solutions as built for the quick-service restaurant industry.checked 4 Oct 2026
- Menus
- ServThru supports menu changes for promotions, seasonal updates, and limited-time offers.checked 4 Oct 2026
- Menu updates
- The page says menu changes, including promotions, seasonal updates, and limited-time offers, can happen instantly.checked 8 Oct 2026
- Monitoring
- Graivy says it monitors orders as they happen and alerts staff when human judgment is needed.checked 4 Oct 2026
- Operational insights
- ServThru provides real-time insights into order trends and peak times.checked 8 Oct 2026
- Payment handoff
- The product page says restaurant staff handle payment and the final handoff after the order is sent to the POS.checked 8 Oct 2026
- Product
- ServThru is a touchless, voice-driven assistant that takes drive-thru orders.checked 4 Oct 2026
- Purpose
- ServThru is a touchless, voice-driven assistant that takes drive-thru orders for quick-service restaurants.checked 8 Oct 2026
- Scale
- Graivy says ServThru supports operations ranging from one restaurant to an entire chain, and describes scaling from one location to 100.checked 8 Oct 2026
- Security
- The ServThru page says the restaurant team manages payment and describes the transaction as secure; it does not specify a security certification.checked 4 Oct 2026
- Security detail
- The page describes the staff-managed transaction as secure but does not name a security certification or compliance standard.checked 8 Oct 2026
- Support
- Graivy says it helps ensure the product runs smoothly during setup and offers a demo with a path to a pilot.checked 8 Oct 2026
- Voice ordering
- ServThru is described as handling simple orders and full customizations using voice technology tuned for real-world customers.checked 8 Oct 2026
Where it runs
- POS integration
- ServThru integrates with existing POS systems and sends confirmed orders to the POS in real time.checked 8 Oct 2026
- POS workflow
- ServThru sends confirmed orders directly to the POS in real time so the kitchen can begin preparation.checked 4 Oct 2026
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