Audivi AI

What Audivi AI is

Audivi AI’s Order AI is an automated voice system for taking restaurant drive-thru orders without a human in the loop. It is built for quick-service restaurant operators and their drive-thru locations. Audivi says the system achieves more than 98% order accuracy, including in high-noise conditions, and supports English and Spanish across 300+ dialects. It detects accents from 180 countries, while voice-to-text processing is stated to take 200 ms. Restaurants can customize voices by brand or location and connect them with local promotions. The platform offers targeted promotions plus real-time upsell and cross-sell suggestions based on buyer behavior. It also provides real-time information on which products sell and when. Audivi says operators control menu integration and can have new brands and menus running in less than a day. The service is described as integrating with existing POS systems and communications infrastructure, without naming vendors. Audivi says it does not record or retain audio and meets or exceeds global biometric, PII, and voice-recording compliance requirements. The Voice AI platform costs $475 a month per location.