GoTab
GoTab is a restaurant commerce platform for full-service and quick-service operations, as well as online ordering, curbside pickup, and delivery.
What GoTab is
GoTab is a restaurant commerce platform for full-service and quick-service operations, as well as online ordering, curbside pickup, and delivery. Guests can order and pay from their phones while keeping one tab across staff-assisted and digital orders. Its POS runs on Windows, Android, and iOS devices. The Basic plan includes QR and online ordering, preauthorized tabs, and one POS for $15/mo per location. Pro costs $99/mo per location and adds handheld access, Easy Tab, and a kiosk. Sync costs $229/mo per location and adds OpServer for continued critical POS operations during internet disruptions. GoTab lists integration areas including accounting, reservations, hotel PMS, inventory, marketing, and loyalty; named partners include QuickBooks Online, Xero, OpenTable, Uber Eats, and 7shifts. Pro and Sync include 24/7 live support by chat, SMS, and phone, while support is an add-on for Basic. Setup costs depend on operation size and complexity. Card processing for qualifying operators starts at 2.40% + $0.15.
Good
- Guests can keep one tab across digital and staff-assisted orders.
- POS runs on Windows, Android, and iOS.
- Sync includes OpServer for internet disruptions.
- Pro and Sync include 24/7 live support.
- Named integrations include QuickBooks Online and OpenTable.
Watch out
- There is no free plan.
- Basic support is an add-on.
- Setup costs depend on operation size and complexity.
- Processing starts at 2.40% + $0.15 for qualifying operators.
Who it suits
GoTab suits restaurants and other listed venues that want to combine in-person service with digital ordering. Its plan options may fit operators who need QR ordering, handhelds, kiosks, or offline POS capabilities.
Verdict
GoTab brings ordering, payment, and POS options together, with plan features varying by location. Consider the added setup and processing costs, and check which support and offline capabilities match your operation.
Plans and prices
From GoTab's own pricing page, checked 3 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Basic | $15 a month | Per location · QR & online ordering · Preauthorized tabs · One POS · Flexible hardware options · $15/mo |
| Pro | $99 a month | Per location · POS and handheld access · Easy Tab · Kiosk · QR ordering and payment · Online ordering · $99/mo |
| Sync — Cloud + On-Premises | $229 a month | Per location · Everything in Pro · OpServer with enhanced offline capabilities · Fraud/insufficient funds protection · Order Status SMS · $229/mo |
The facts
Each one read from GoTab's own pages, with the date it was checked.
Money
- Additional costs
- GoTab states setup costs depend on the operation’s size and complexity and are estimated by an Account Executive.checked 3 Oct 2026
What it does
- API
- GoTab describes its architecture and API as open and says they allow integration with modern systems.checked 3 Oct 2026
- Industries
- GoTab lists restaurants, breweries and taprooms, food halls, hotels and resorts, movie theatres, pickleball and padel clubs, eatertainment, stadiums, and entertainment venues as business types.checked 3 Oct 2026
- Integrations
- GoTab lists accounting, reservations, hotel PMS, self-pour, entertainment, inventory, marketing, and loyalty among its integration areas.checked 3 Oct 2026
- Named integrations
- The integrations directory lists QuickBooks Online, Xero, OpenTable, Uber Eats, and 7shifts among its partners.checked 3 Oct 2026
- Offline capability
- The Sync plan includes OpServer with enhanced offline capabilities for continued critical POS operations during internet disruptions.checked 3 Oct 2026
- Onboarding
- GoTab says its onboarding and customer success team helps with menu setup, hardware configuration, integrations, training, and launch.checked 3 Oct 2026
- Operating systems
- GoTab says its POS runs on Windows, Android, and iOS devices.checked 3 Oct 2026
- Ordering
- Guests can order and pay from their phones while maintaining the same tab across staff-assisted and digital ordering.checked 3 Oct 2026
- Processing
- The pricing page lists card processing starting at 2.40% + $0.15 for qualifying operators processing under $5 million annually on Mastercard, Visa, and Discover.checked 3 Oct 2026
- Product
- GoTab describes itself as an end-to-end restaurant commerce platform supporting full-service, quick-service, online ordering, curbside pickup, and delivery.checked 3 Oct 2026
- Security
- GoTab says it does not store credit card numbers and instead stores a secure, encrypted token representing payment information.checked 3 Oct 2026
- Support
- GoTab provides 24/7 live support by chat, SMS, and phone on Pro and Sync; it is an add-on for Basic.checked 3 Oct 2026
The company
- Founded
- 2016checked 28 Sep 2026
- Headquarters
- Arlington, Virginia, United Stateschecked 28 Sep 2026
Alternatives to GoTab
- 1
Lunchbox
Free planAndroidiOSWebAPI8.2From $300 a month - 2
Loopz Gift Cards
Open sourceAndroidiOSWebAPI7.9From $8 a month - 3
Toast
Free planAndroidiOSWebAPI7.6From $69 a month - 4
GiftFly
Free planAndroidiOSWebAPI7.4Free plan - 5
Lightspeed Restaurant
AndroidiOSWebmacOS7.3From $69 a month - 6
Square Online
Free planWeb7.1From $49 a month