GoSite Reviews
GoSite Reviews helps small businesses collect customer feedback and manage their online reputation.
What GoSite Reviews is
GoSite Reviews helps small businesses collect customer feedback and manage their online reputation. Review requests can be sent by text message or email, either manually or automatically through connected systems. Users can see which customers responded, reply to reviews, and manage engagement. Request messages support customized copy and graphics, while shareable links work in email or SMS campaigns, email signatures, and QR codes. GoSite says reviews can be collected on Google, Facebook, and other platforms, with additional profiles available on request. A website widget embeds selected reviews and updates as new reviews arrive. Reviews connects with GoSite invoices, Payments, Messenger, and Contact Hub. The service is offered on Android, iOS, and the web, although its FAQ says replying to reviews requires a desktop computer. Its Go Online plan is $299 a month billed monthly, and Go Digital is $349 a month billed monthly with review tools and additional business features.
Good
- Text and email review requests
- Automatic requests through connected systems
- Custom request copy and graphics
- Website widget updates with new reviews
- Google and Facebook collection
Watch out
- Review replies require a desktop computer
- Additional review profiles require a request
- Absolute security is not guaranteed
Who it suits
It suits owner-operators, local service businesses, and other small businesses seeking automated review requests and response management. Teams needing to reply from mobile alone may find the desktop requirement limiting.
Verdict
GoSite Reviews combines request campaigns, response tracking, review replies, links, and website display tools for local businesses. Consider the subscription cost and desktop-only reply requirement when choosing it.
Plans and prices
From GoSite Reviews's own pricing page, checked 9 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Go Online | $299 a month | website · online directory listings · website updates and support · monthly |
| Go Digital | $349 a month | Go Online features · review tools · messaging · scheduling · estimates · invoicing · payments · monthly |
The facts
Each one read from GoSite Reviews's own pages, with the date it was checked.
The company
- Company background
- GoSite lists its founding year as 2013 and headquarters as San Diego, California.checked 9 Oct 2026
What it does
- Desktop limitation
- The FAQ says users need to access Reviews through a desktop computer to reply to reviews.checked 9 Oct 2026
- Integrated GoSite tools
- Reviews can connect with GoSite invoices, Payments, Messenger, and Contact Hub.checked 9 Oct 2026
- Intended customers
- GoSite describes its platform as serving small businesses and identifies owner-operators and local service businesses as its audience.checked 9 Oct 2026
- Mobile and desktop
- GoSite states that Reviews is available on mobile and desktop.checked 9 Oct 2026
- Privacy and payment data
- The privacy policy says payment card details are handled by third-party processors and that those processors adhere to PCI-DSS standards.checked 9 Oct 2026
- Purpose
- GoSite Reviews helps local businesses collect customer feedback and grow their online reputation with automated reviews.checked 9 Oct 2026
- Request channels
- Businesses can send review requests by text message or email, and connect existing systems to send requests automatically.checked 9 Oct 2026
- Request customization
- Users can customize the copy and graphics in review request messages before sending them.checked 9 Oct 2026
- Response tracking
- GoSite lets businesses see which customers responded to review requests.checked 9 Oct 2026
- Review replies
- The Reviews tool lets users reply to reviews and manage engagement with their audience.checked 9 Oct 2026
- Security
- GoSite's privacy policy says it uses commercially acceptable means to protect personal data but cannot guarantee absolute security.checked 9 Oct 2026
- Shareable link
- Users can generate a review request link for email or SMS campaigns, email signatures, and QR codes.checked 9 Oct 2026
- Website widget
- The Reviews widget provides code to embed selected reviews on a business website, where they post automatically as new reviews arrive.checked 9 Oct 2026
Where it runs
- Supported review platforms
- GoSite says reviews can be collected on Google, Facebook, and other platforms; the pricing page says additional profiles can be added upon request.checked 9 Oct 2026
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