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FuelMaster FMLive

FuelMaster FMLive is Syntech Systems’ web-based platform for accessing fuel and fleet data.

Place
#20 of 29
Score
5.8
FuelMaster FMLive's website

What FuelMaster FMLive is

FuelMaster FMLive is Syntech Systems’ web-based platform for accessing fuel and fleet data. Users can view fuel transactions, tank inventory, alarms, and system diagnostics in real time from a web-enabled device, without downloading data or polling systems. Managers can track fuel movement and reconcile inventory as it changes. Reporting tools can generate reports automatically and email them to managers. Software and firmware upgrades can be deployed without taking systems offline, while cloud hosting supports system monitoring and proactive troubleshooting without IT interaction. Transaction data can be exported to most fleet maintenance or accounting programs. Syntech says transactions are secured from the point of sale through FMLive and that the application protects data integrity and confidentiality. The maker says the platform can be sized for fueling operations of different sizes. FMLive runs on the web. Syntech Systems was formed in 1989 to acquire HCI and is headquartered in Tallahassee, Florida. The software is paid, with pricing available on request.

Good

  • Live access to transactions, inventory, and diagnostics
  • Automatic reports can be emailed to managers
  • Upgrades can deploy without taking systems offline
  • Transaction data exports to most fleet or accounting programs

Watch out

  • Pricing is available only on request
  • Not having a maintenance plan may incur additional costs

Who it suits

FMLive suits fuel and fleet managers who need live transaction, inventory, and diagnostic information through a web-enabled device. It may also suit operations seeking automated reporting and exports to fleet maintenance or accounting programs.

Verdict

FMLive brings fuel transactions, inventory, diagnostics, and reporting into a cloud-hosted web platform. Buyers need to contact Syntech for pricing, and support without a maintenance plan may incur additional costs.

Plans and prices

From FuelMaster FMLive's own pricing page, checked 11 Oct 2001.

All about pricing
PlanPriceWhat it gives you
FMLivePriced on requestSized to individual fueling operation needs

The facts

Each one read from FuelMaster FMLive's own pages, with the date it was checked.

The company

Company
Syntech Systems says its products are engineered and manufactured in the USA and traces the company’s formation to 1989.checked 11 Oct 2001
Company history
Syntech Systems says it was formed in 1989 to acquire HCI.checked 4 Oct 2001
Founded
1989checked 28 Sep 2001
Headquarters
Tallahassee, Florida, USAchecked 28 Sep 2001

What it does

Integrations
Transactional data can be exported to most fleet maintenance or accounting programs.checked 11 Oct 2001
Inventory
Tank inventory and alarms provide real time inventory reconciliation.checked 11 Oct 2001
Monitoring
Cloud hosting allows system monitoring and proactive troubleshooting with no IT interaction.checked 11 Oct 2001
Passive updates
Software and firmware upgrades can be deployed without taking systems offline.checked 11 Oct 2001
Pricing
The maker’s request form offers Cloud-Hosting as a solution of interest, and the product page directs visitors to contact the maker; neither page states a price.checked 11 Oct 2001
Product
FMLive is Syntech’s cloud-hosted platform for fuel and fleet data.checked 4 Oct 2001
Purpose
FMLive is a cloud hosted platform for accessing fuel and fleet data.checked 11 Oct 2001
Real time access
Users can view fuel transactions, fuel inventory, and system diagnostic information in real time on any web enabled device without downloading or polling.checked 11 Oct 2001
Real-time access
Users can view fuel transactions, fuel inventory, and system diagnostics in real time on any web-enabled device, without downloading or polling.checked 4 Oct 2001
Reporting
Reports can be automatically generated and emailed to managers.checked 11 Oct 2001
Sales
The maker directs prospective customers to contact it for a quote; the opened pages do not state a price.checked 4 Oct 2001
Scalability
FMLive can be sized to fit an operation of any stated size, large or small.checked 11 Oct 2001
Security
The page says transactions are secured from point of sale to the FMLive enterprise and that the enterprise application guarantees data integrity and confidentiality.checked 11 Oct 2001
Sizing
The maker says FMLive can be sized to fit fueling operations of different sizes.checked 4 Oct 2001
Support
Syntech says it offers 24/7 personalized customer assistance and strives to answer support tickets within one business day.checked 11 Oct 2001
Updates
Software and firmware upgrades can be deployed without taking systems offline.checked 4 Oct 2001

Money

Support cost note
The support form states that not having a maintenance plan may incur additional costs.checked 11 Oct 2001

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