Fluent Order Management
The facts below are what the maker publishes about Fluent Order Management, checked and dated. Our editors have not written about it yet.
Plans and prices
From Fluent Order Management's own pricing page, checked 4 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Fluent Enterprise | Priced on request | Price based on order volumes |
| Fluent Light | Priced on request | 500k orders per year · 10 fulfillment nodes · 20k SKUs |
The facts
Each one read from Fluent Order Management's own pages, with the date it was checked.
What it does
- Architecture
- Fluent describes the product as an API-first, event-driven platform with configurable inventory data, sourcing logic, workflows and fulfillment decisions.checked 4 Oct 2026
- Audience
- The product is presented for businesses managing complex commerce across brands, regions, channels and fulfillment models.checked 4 Oct 2026
- Availability
- The Trust Center lists an uptime SLA of greater than 99.95%.checked 4 Oct 2026
- Data protection
- The Trust Center states that customer data is encrypted in transit using TLS 1.2+ and at rest using AES-256 or higher, and that SSO is supported.checked 4 Oct 2026
- Fulfillment
- Its store experience supports ship from store, click and collect, and kerbside pickup.checked 4 Oct 2026
- Hosting
- The platform is hosted on AWS and Google Cloud, with data storage regions available to meet customer data residency requirements.checked 4 Oct 2026
- Integrations
- Fluent Connect links the platform with external systems; documented integration options include REST and GraphQL APIs, webhooks, and connectors for Salesforce, commercetools, Adobe and SCIM.checked 4 Oct 2026
- Inventory
- The product provides real-time inventory availability and analytics across orders, fulfillment and customer service.checked 4 Oct 2026
- Orchestration
- Order orchestration applies one set of rules across orders and channels, and delivery dates are calculated from what can be delivered.checked 4 Oct 2026
- Purpose
- Fluent Order Management manages inventory availability, order orchestration, fulfillment, customer service, returns and post-purchase activity.checked 4 Oct 2026
- Returns
- Returns and exchanges can be handled in store, in transit or online.checked 4 Oct 2026
- Security
- Fluent reports SOC 2 Type 2 and SOC 3 attestations, GDPR compliance, and completion of an EU NIS 2 assessment.checked 4 Oct 2026
The company
- Company headquarters
- Fluent Commerce lists Australia as its headquarters, at Level 5, 68 Harrington Street, The Rocks, NSW 2000.checked 4 Oct 2026
- Headquarters
- The Rocks, New South Wales, Australiachecked 28 Sep 2026
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