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Fluent Order Management vs Microsoft Dynamics 365 Sales

What both publish

FactFluent Order ManagementMicrosoft Dynamics 365 Sales
AudienceThe product is presented for businesses managing complex commerce across brands, regions, channels and fulfillment models.Microsoft identifies sales leaders and executives, sales representatives and account managers, and sales operations and administrators as audiences for its sales agents.
HeadquartersThe Rocks, New South Wales, AustraliaRedmond, Washington, USA
IntegrationsFluent Connect links the platform with external systems; documented integration options include REST and GraphQL APIs, webhooks, and connectors for Salesforce, commercetools, Adobe and SCIM.Microsoft documentation lists integrations with Microsoft Teams, Exchange Online, SharePoint, and LinkedIn Sales Navigator.
SecurityFluent reports SOC 2 Type 2 and SOC 3 attestations, GDPR compliance, and completion of an EU NIS 2 assessment.Sales data is stored in Dataverse and, for certain features, Azure resources; Microsoft says the data can be protected with Customer Lockbox and encrypted with customer-managed keys, with conversation intelligence exceptions.

Fluent Order Management plans

  • Fluent EnterprisePriced on request
  • Fluent LightPriced on request

Microsoft Dynamics 365 Sales plans

  • Dynamics 365 Human Resources Self Service$4 a month
  • Dynamics 365 Sales free trialPriced on request
  • Dynamics 365 Sales free trial—
  • Dynamics 365 Human Resources$135 a month
  • Microsoft Relationship SalesPriced on request
  • Dynamics 365 Sales Professional$65

Pick Fluent Order Management if…

You want what its maker publishes above — check its page for the details.

Pick Microsoft Dynamics 365 Sales if…

You want what its maker publishes above — check its page for the details.

Charts they share