Flow.vet
Flow.vet is web-based veterinary practice software for clinics, combining patient records, scheduling, reminders, cloud documents, AI summaries, and reporting.
What Flow.vet is
Flow.vet is web-based veterinary practice software for clinics, combining patient records, scheduling, reminders, cloud documents, AI summaries, and reporting. Records organize histories, vaccinations, treatments, and clinical notes by patient and can be searched across years. Scheduling includes day, week, and calendar views, visit status tracking, drag-to-reschedule, and online booking requests through a clinic page. Appointment confirmations and vaccination recalls can be sent by email and SMS. Cloud storage supports X-rays, lab results, photos, and scanned documents, with encryption at rest and access from any device. On-demand AI tools summarize pet histories; requested summaries send animal medical records and clinical notes to Anthropic's API, which the privacy policy says are not used to train AI models. Reports cover visit volumes, vaccination coverage, and revenue trends. Flow.vet says data is hosted in the EU and the service is GDPR compliant. The free Solo plan allows 200 active patients and one staff seat, with no file storage. Clinic costs €32.50/mo (annual), billed €390/year, or €39/mo billed monthly.
Good
- Patient records are searchable across years.
- Reminders can go by email and SMS.
- Cloud documents are encrypted at rest.
- Reports cover visits, vaccinations, and revenue.
- Free Solo plan is available.
Watch out
- Solo is limited to 200 active patients.
- Solo includes one staff seat.
- Solo has no file storage.
- Clinic costs €32.50/mo annually or €39/mo monthly.
Who it suits
Flow.vet suits veterinary clinics that need searchable patient records, scheduling, reminders, and reporting in a web service. The free plan is limited to one staff seat and 200 active patients, while Clinic has unlimited patients and staff seats.
Verdict
Flow.vet brings records, scheduling, reminders, document storage, and reporting together for veterinary practices. Consider the Solo limits and note that requested AI summaries send clinical records to Anthropic's API.
Plans and prices
From Flow.vet's own pricing page, checked 9 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Solo | Free | Up to 200 active patients · 1 staff seat · Calendar & medical records · Reports & analytics · Community email support · €0 / forever |
| Clinic (annual billing) | — | Unlimited patients & staff seats · SMS reminders & recalls · AI pet & document summaries · 100 GB cloud document storage · Priority support · €32.50 / month; billed €390/year · two months free |
| Clinic (monthly billing) | — | Unlimited patients & staff seats · SMS reminders & recalls · AI pet & document summaries · 100 GB cloud document storage · Priority support · €39 / month; billed monthly |
The facts
Each one read from Flow.vet's own pages, with the date it was checked.
What it does
- AI data handling
- The privacy policy says animal medical records and clinical notes are sent to Anthropic's API for requested summaries and are not used to train AI models.checked 9 Oct 2026
- AI tools
- AI features provide on-demand pet history overviews and are described as never being sent to training.checked 9 Oct 2026
- Analytics
- Reports and analytics cover visit volumes, vaccination coverage and revenue trends.checked 9 Oct 2026
- Cloud documents
- Cloud storage supports X-rays, lab results, photos and scanned documents, with encryption at rest and access from any device.checked 9 Oct 2026
- Data residency
- The site states that data is hosted in the EU and that the service is GDPR compliant.checked 9 Oct 2026
- Integrations and processors
- The privacy policy lists Stripe for payments, Brevo for transactional email and SMS, Amazon S3 for file storage, Google OAuth for authentication, and Anthropic Claude for AI summaries.checked 9 Oct 2026
- Patient records
- Patient records include histories, vaccinations, treatments and clinical notes, organized by patient and searchable across years.checked 9 Oct 2026
- Privacy and security
- The privacy policy says communications use HTTPS, passwords are stored encrypted, and multi-user accounts have access controls.checked 9 Oct 2026
- Product
- Flow.vet describes itself as veterinary practice software for modern clinics.checked 9 Oct 2026
- Reminders
- The product provides automatic appointment confirmations and vaccination recalls by email and SMS.checked 9 Oct 2026
- Scheduling
- Scheduling includes day, week and calendar views, visit status tracking, drag-to-reschedule and online booking requests from a clinic page.checked 9 Oct 2026
- Support
- The FAQ says users can contact support through the in-app feedback button or email, and that replies typically arrive within 24 hours.checked 9 Oct 2026
The company
- Company location
- The privacy policy identifies the operating company as based in Athens, Greece.checked 9 Oct 2026
Money
- Free plan limits
- The FAQ describes the Free plan as limited to 200 patients and one user with no file storage.checked 9 Oct 2026
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