Fera
Fera is a paid review platform that collects photo, video, and text customer reviews and displays them to shoppers.
What Fera is
Fera is a paid review platform that collects photo, video, and text customer reviews and displays them to shoppers. Its dashboard supports importing reviews, moderating submissions, replying to customers, and touching up content. Display options include product and store review widgets, photo and video galleries, and widgets optimized for Google search results. Fera can send review requests automatically by email and SMS, with discounts or rewards offered for submissions. Eligible plans include AI review moderation and AI-generated on-brand replies. The service works with more than 56 apps, themes, and platforms, including Shopify, BigCommerce, Wix, Magento, Big Cartel, and Ecwid. Public and private APIs support custom widgets and server-side integrations. Fera says it complies with GDPR and deletes stored customer information within 24–48 hours after uninstall. There is no free plan, but every paid plan includes a free trial.
Good
- Collects photo, video, and text reviews
- Email and SMS review requests
- Widgets for products, stores, and galleries
- Integrations with over 56 platforms
- Public and private API access
Watch out
- No free plan
- Trial requires a credit card
- Automatic billing follows trial unless canceled
- Some platforms require the Small plan
Who it suits
Fera suits online stores that need review collection, moderation, widgets, and automated requests across supported commerce platforms.
Verdict
Fera combines review collection, display widgets, moderation, and request automation for ecommerce stores. Its free trial applies to paid plans, while platform eligibility and automatic post-trial billing are important considerations.
Plans and prices
From Fera's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Startup | $7 a month | 200 orders/mo · 100 review requests/mo · 100 MB media · unlimited reviews and users · yearly |
| Small | $19 a month | 2,000 orders/mo · 1,000 review requests/mo · 1 GB media · unlimited reviews and users · yearly |
| Medium | $69 a month | 2,000 orders/mo · 10k review requests/mo · 10 GB media · unlimited reviews and users · yearly |
| Semi-large | $199 a month | 2,000 orders/mo · 25k review requests/mo · 50 GB media · unlimited reviews and users · monthly |
| Large | $299 a month | 2,000 orders/mo · 50k review requests/mo · 100 GB media · unlimited reviews and users · monthly |
| X-Large | $599 a month | 2,000 orders/mo · 200k review requests/mo · 500 GB media · unlimited reviews and users · monthly |
| Enterprise | $999 a month | 2,000 orders/mo · 500k review requests/mo · 1 TB media · unlimited reviews and users · monthly |
The facts
Each one read from Fera's own pages, with the date it was checked.
What it does
- AI features
- Pricing lists AI review moderation and AI-generated on-brand review replies on eligible plans.checked 7 Oct 2026
- Developer access
- Fera provides public and private APIs for custom widgets and server-side integrations; its private API can access reviews and customer data.checked 7 Oct 2026
- Integrations
- Fera says it works with over 56 apps, themes and platforms and lists Shopify, BigCommerce, Wix, Magento, Big Cartel and Ecwid among its store platforms.checked 7 Oct 2026
- Privacy compliance
- Fera says it complies with GDPR and automatically deletes stored customer information associated with a store within 24–48 hours after uninstall.checked 7 Oct 2026
- Product
- Fera collects photo, video and text customer reviews and displays them to shoppers.checked 7 Oct 2026
- Review automation
- Fera can automatically send email and SMS review requests and offer discounts or rewards for review submissions.checked 7 Oct 2026
- Review management
- Its dashboard supports importing reviews, moderating submissions, replying to reviews and touching up content.checked 7 Oct 2026
- Support and setup
- Fera offers live chat, and says it can install the app and provide a demo for customers on Medium or larger plans.checked 7 Oct 2026
- Widgets
- Fera offers product and store review widgets, photo and video gallery widgets, and widgets optimized for Google search results.checked 7 Oct 2026
Money
- Free plan and trial
- Fera says it no longer offers a free plan and that every paid plan includes a free trial.checked 7 Oct 2026
- Trial billing
- A credit card is required to start the trial and the selected plan is automatically charged when the trial ends unless canceled beforehand.checked 7 Oct 2026
Where it runs
- Platform eligibility
- BigCommerce, Magento and custom stores require at least the Small plan at $29/mo.checked 7 Oct 2026
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