Esker Cloud Fax Services

What Esker Cloud Fax Services is

Esker Cloud Fax Services is a paid web service for sending and receiving faxes through ERP systems, desktop software and business applications. It provides virtual fax numbers, inbound faxing and international faxing. Real-time tracking, reports and status notifications appear inside the connected ERP or application. Listed integrations include SAP Business Suite, SAP Business ByDesign, Microsoft Office 365, other ERP applications and desktop applications. Users can route and prioritize incoming faxes, combine purchase orders or invoices with other documents, share access between departments and report on metrics. Esker describes unlimited faxing capacity for volume spikes, with servers monitored around the clock, year-round availability and hardware redundancy. Fax facilities in the United States, France and Australia support least-cost routing. The infrastructure is described as meeting SSAE 18 and ISAE 3402 Type 1 and Type 2 compliance, and as having completed a HIPAA/HITECH security assessment. Pricing is available on request, and the service is offered as a centralized option for global, single-instance environments.