Esendex RCS Business Messaging
Esendex RCS Business Messaging lets businesses send branded, interactive messages to customers using RCS and SMS.
What Esendex RCS Business Messaging is
Esendex RCS Business Messaging lets businesses send branded, interactive messages to customers using RCS and SMS. Messages can show a verified sender profile with a custom logo and business name, and include rich media such as images, videos, maps, and QR codes. Buttons, carousels, quick replies, and calls to action give recipients ways to respond or act within a message. When a recipient is offline or their device does not support RCS, messages are automatically delivered as SMS. Built-in reporting provides delivery and read receipts. Esendex offers API access for connecting messaging to business systems and building automated workflows, and customers can manage SMS and RCS through its platform. Use cases listed include retail, finance, utilities, property, healthcare, and local government. Esendex says it is ISO 27001 certified and GDPR compliant, and offers professional services for setup and advanced workflows. Pricing is available on request; a seven-day trial is offered with no commitment and no credit card required.
Good
- RCS messages support buttons, carousels, and quick replies.
- Rich media includes images, videos, maps, and QR codes.
- SMS fallback applies when RCS is unavailable.
- Reporting includes delivery and read receipts.
- Seven-day trial requires no credit card.
Watch out
- No free plan is listed.
- Pricing is available on request.
- Bespoke packages apply above 10,000 messages per month.
Who it suits
It suits businesses that want branded customer messaging with interactive RCS features and SMS fallback. API access and listed industry use cases may be relevant to organizations connecting messaging to business systems.
Verdict
Esendex combines RCS interaction and rich media with SMS fallback and reporting. A seven-day trial is available, while pricing requires contacting the company.
Plans and prices
From Esendex RCS Business Messaging's own pricing page, checked 29 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| RCS Business Messaging | Priced on request | Bespoke packages available for multichannel messaging · Get a quote; RCS pricing is not listed separately. |
The facts
Each one read from Esendex RCS Business Messaging's own pages, with the date it was checked.
What it does
- API
- Esendex offers API access to connect messaging with business systems and build automated workflows.checked 29 Sep 2026
- Branding
- Messages can use a verified sender profile, custom logo and business name.checked 29 Sep 2026
- Channels
- The platform supports SMS and RCS, and Esendex says customers can manage both through its messaging platform.checked 29 Sep 2026
- Fallback
- If a recipient’s device does not support RCS or they are offline, the message is automatically delivered as SMS.checked 29 Sep 2026
- Industries
- The RCS page describes use cases for retail, finance, utilities, property, healthcare and local government.checked 29 Sep 2026
- Interactive features
- RCS messages can include buttons, carousels, quick replies and calls to action.checked 29 Sep 2026
- Pricing limit
- The pricing page directs customers to contact Esendex for multichannel messaging, including RCS, and bespoke packages above 10,000 messages per month.checked 29 Sep 2026
- Purpose
- RCS lets businesses send branded, interactive messages with rich media and action buttons to customers.checked 29 Sep 2026
- Reporting
- Built-in reporting provides delivery and read receipts for tracking performance.checked 29 Sep 2026
- Rich media
- Businesses can send images, videos, maps and QR codes directly in messages.checked 29 Sep 2026
- Security
- Esendex states it is ISO 27001 certified and GDPR compliant.checked 29 Sep 2026
- Support
- Esendex offers professional services to help with setup and advanced messaging workflows.checked 29 Sep 2026
The company
- Company
- Esendex says it was founded in Nottingham in 2001 and is headquartered there.checked 29 Sep 2026
- Founded
- 2001checked 28 Sep 2026
- Headquarters
- Nottingham, United Kingdomchecked 28 Sep 2026
Money
- Trial
- The signup page advertises a seven-day trial with no commitment and no credit card required.checked 29 Sep 2026
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