EmailCaddie

C tier on Sales Email Tracking SoftwareScore 6.3 · #13 of 27

Android app: Not listed
Free plan: Trial only
Paid plans from: $10/mo
Runs on: Web, Windows

emailcaddie.com

Summary

EmailCaddie tracks Outlook email activity so users can follow up based on opens, clicks and replies. It records sends and recipient activity on a timeline and presents tracked messages in a dashboard. Desktop alerts can appear when a message is opened or clicked, with email notifications also available. Its Outlook mail merge wizard supports custom fields, unique links, customized attachments and tracking; users can create follow-up merges according to whether recipients opened, clicked or responded after clicking. Contact lists can come from Outlook, Excel, Access or Salesforce, and tracking events can be sent back to Salesforce. Recipient activity can be exported as CSV or Excel lists. EmailCaddie runs on web and Windows, and an account is required to use tracking features. Pricing starts at 10.00 USD per month with annual billing; monthly billing is also listed at 15.00 USD per month. A 14-day trial is available, but there is no free plan. The product is made by Standss (South Pacific) PTE Ltd, whose main team is based in Fiji.

Who it is for

EmailCaddie suits Outlook users who want to monitor engagement and build follow-ups or mail merges around recipient activity. It may also fit teams that use Salesforce contact lists and tracking events.

What is good

Tracks opens, clicks and replies.
Shows tracked messages in a dashboard timeline.
Supports mail merges with custom fields and attachments.
Exports recipient activity to CSV or Excel.

What to know first

No free plan is listed.
Tracking requires an EmailCaddie account.
Supported Outlook versions listed are 2007, 2010, 2013 and 2016.

Verdict

EmailCaddie combines Outlook tracking, mail merge and activity-based follow-up, with web reports and export options. Consider its account requirement, listed Outlook versions and paid plans before choosing it.

EmailCaddie plans and pricing

All plans

Trial Free 14 Day Trial Open and click tracking (unlimited emails) · Merge tracking (100 emails/day) · Reply tracking (Office 365) emailcaddie.com · 4 Oct 2026

Standard (annual billing) $10/mo Paid Yearly (Save $60/year) Open and click tracking (unlimited emails) · Instant and email notifications · Web reports · Reply tracking (Office 365) emailcaddie.com · 4 Oct 2026

Standard (monthly billing) $15/mo Paid Monthly Open and click tracking (unlimited emails) · Instant and email notifications · Web reports · Reply tracking (Office 365) emailcaddie.com · 4 Oct 2026

Pro (annual billing) $20/mo Paid Yearly (Save $120/year) Open and click tracking (unlimited emails) · Merge tracking (500 emails/day) · Remerge using tracking data · Email Merge Pro included with yearly plan ($79.00 Value) emailcaddie.com · 4 Oct 2026

Premium (annual billing) $30/mo Paid Yearly (Save $240/year) Open and click tracking (unlimited emails) · Unlimited number of merge tracking; each merge up to 2000 emails/6000 emails for combined merges · Salesforce Merge Integration · Email Merge Pro included with yearly plan ($79.00 Value) emailcaddie.com · 4 Oct 2026

Pro (monthly billing) $30/mo Paid Monthly Open and click tracking (unlimited emails) · Merge tracking (500 emails/day) · Remerge using tracking data emailcaddie.com · 4 Oct 2026

Compared on sales email tracking software

Free plan: Noemailcaddie.com
Email client support: outlookemailcaddie.com
Open tracking: Yesemailcaddie.com
Click tracking: Yesemailcaddie.com
Reply tracking: Yesemailcaddie.com
Real-time alerts: Yesemailcaddie.com
CRM synchronization: Yesemailcaddie.com

Facts

Product: EmailCaddie tracks Outlook emails and reports opens, clicks, and replies so users can follow up while recipients are engaged.emailcaddie.com · 4 Oct 2026
Notifications: It provides instant desktop notifications for opens and clicks, with email notifications available as an option.emailcaddie.com · 4 Oct 2026
History and reports: EmailCaddie logs sends, opens, clicks, and replies on a timeline and shows tracked emails in a dashboard.emailcaddie.com · 4 Oct 2026
Mail merge: The Outlook mail merge wizard supports custom fields, unique links, customized attachments, and tracking.emailcaddie.com · 4 Oct 2026
Follow-up: Users can create follow-up merges based on whether recipients opened, clicked, or click-responded to an email.emailcaddie.com · 4 Oct 2026
Integrations: The product describes contact-list support for Outlook, Excel, Access, and Salesforce, and can post tracking events back to Salesforce.emailcaddie.com · 4 Oct 2026
Exports: EmailCaddie can export CSV or Excel lists of recipients who opened, did not open, clicked, or did not click.emailcaddie.com · 4 Oct 2026
Platform details: The Salesforce page lists supported Outlook versions as 2007, 2010, 2013, and 2016, and says desktop notifications are available on Windows.emailcaddie.com · 4 Oct 2026
Account requirement: The download page says an Email Caddie account is required to use the tracking features.emailcaddie.com · 4 Oct 2026
Security and privacy: Standss says it uses administrative, technical, and physical safeguards and encrypts sensitive information during transmission using SSL; it also notes no security system can be completely secure.emailcaddie.com · 4 Oct 2026
Data handling: The privacy policy says EmailCaddie may collect recipient open and click times, device and browser details, IP address, and location inferred from IP, and that data submitted from outside Fiji is transferred to Fiji.emailcaddie.com · 4 Oct 2026
Support: The knowledgebase provides getting-started, tracking, website, Salesforce, FAQ, and support topics, and directs users to [email protected] for further help.emailcaddie.com · 4 Oct 2026
Company: The maker identifies itself as Standss (South Pacific) PTE Ltd, says its main team is based in Fiji, and says it sold its first add-in in July 2002.standss.com · 4 Oct 2026