ElevatorApp
ElevatorApp is web software for building owners and managers who need to track elevator maintenance and get independent guidance.
What ElevatorApp is
ElevatorApp is web software for building owners and managers who need to track elevator maintenance and get independent guidance. It records service, testing, and inspections in real time, with dashboards, automated alerts, and standard or customizable reports. Users can follow service records, testing due dates, inspection dates, and callback data. The software also lists an elevator asset register, inspection workflows, preventive maintenance, and compliance records. Alongside the software, ElevatorApp reviews proposals, invoices, and maintenance contracts, and offers equipment audits, inspection help, modernization guidance, and expert advice. Its Maintenance on Demand service connects building owners with elevator service providers and keeps digital photos and service records. Dispatch coordination is available 24/7 nationwide; a one-time dispatch fee is confirmed before approval, while repairs are billed separately by the provider. Pricing varies by building and service, with the cost shown before payment, and is available on request. Advisory services rely on user-provided information and are not legal, engineering, technical, or code-compliance advice.
Good
- Tracks service, tests, and inspections in real time.
- Includes alerts, dashboards, and customizable reports.
- Maintenance on Demand keeps digital photos and service records.
- Dispatch coordination is available 24/7 nationwide.
Watch out
- Pricing varies by building and service.
- Repair work is billed separately by the provider.
- Advisory services are not legal or engineering advice.
Who it suits
ElevatorApp may suit property owners, property managers, and elevator service providers who need maintenance tracking or service coordination. Its advisory and review services are also aimed at building owners weighing proposals, contracts, or modernization.
Verdict
ElevatorApp combines maintenance records and alerts with reviews, guidance, and service coordination. Buyers should confirm the building-specific price and note the stated limits on advisory services.
Plans and prices
From ElevatorApp's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| ElevatorApp services | Priced on request | Tailored to the building and scope of work · Pricing varies by building and service; the cost is shown up front as you choose a service. |
The facts
Each one read from ElevatorApp's own pages, with the date it was checked.
What it does
- Contract review
- Its maintenance contract review helps customers understand what they are paying for and what the provider is obligated to do.checked 7 Oct 2026
- Data handling
- The software license allows Jaka LLC to process user-provided maintenance, inspection, and elevator data to provide its services and analyze equipment performance.checked 7 Oct 2026
- Dispatch fee
- Dispatch coordination has a one-time fee confirmed before approval, while repair work is billed separately by the service provider.checked 7 Oct 2026
- Equipment and modernization
- The company offers equipment audits and guidance to help owners evaluate modernization decisions.checked 7 Oct 2026
- Intended customers
- The site lists commercial buildings, hotels, apartments, condos, senior living, medical offices, retail, education, houses of worship, and municipal buildings among its audiences.checked 7 Oct 2026
- Intended users
- The software license identifies property owners, property managers, and elevator service providers as possible users.checked 7 Oct 2026
- Maintenance on demand
- Maintenance on Demand connects buildings seeking elevator help with local service providers.checked 7 Oct 2026
- Maintenance on Demand
- Maintenance on Demand connects building owners with elevator service providers and keeps digital photos and service records.checked 7 Oct 2026
- Other services
- ElevatorApp offers proposal and invoice reviews, maintenance contract reviews, equipment audits, inspection help, modernization guidance, and expert advice.checked 7 Oct 2026
- Payment processing
- The software license names Stripe as the third-party payment processor for software payments.checked 7 Oct 2026
- Pricing
- Pricing is tailored to the building and service, with the cost shown before the customer pays.checked 7 Oct 2026
- Proposal and invoice review
- ElevatorApp reviews proposals and invoices to explain whether work is covered by the maintenance contract and whether the provider is obligated to perform it.checked 7 Oct 2026
- Provider fees
- The service-provider page says joining is free during launch, with no membership or lead fees, and providers keep 100% of their quoted price.checked 7 Oct 2026
- Provider payment and records
- Providers receive payment by direct deposit after the job, and work records sync to the building’s compliance file.checked 7 Oct 2026
- Provider requirements
- Maintenance on Demand providers are vetted for an active state elevator contractor license, current insurance, business history, team size, and coverage area.checked 7 Oct 2026
- Purpose
- ElevatorApp provides building owners and managers with independent elevator guidance and maintenance management.checked 7 Oct 2026
- Reporting and alerts
- The app includes standard and customizable reports, automated alerts, and dashboards.checked 7 Oct 2026
- Security and privacy
- The privacy policy says the company takes appropriate measures to protect personal information but cannot guarantee those measures will always prevent unauthorized access.checked 7 Oct 2026
- Service coordination
- Its service dispatch is available 24/7 nationwide, with a real coordinator arranging service with the building’s current provider or another qualified team.checked 7 Oct 2026
- Service limits
- ElevatorApp says its advisory services rely on information supplied by the user and are not legal, engineering, technical, or code-compliance advice.checked 7 Oct 2026
- Service records
- Users can track service records, testing due dates, inspection dates, and callback data.checked 7 Oct 2026
- Software
- ElevatorApp’s maintenance software tracks service, testing, and inspections in real time so building owners can hold vendors accountable.checked 7 Oct 2026
- Software features
- The maintenance software tracks service, testing, and inspections in real time.checked 7 Oct 2026
- Support
- ElevatorApp lists dispatch support at (727) 940-2012 and [email protected].checked 7 Oct 2026
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