Elevator360
Elevator360 is software for lift maintenance and service companies to manage operations from customer enquiries through ongoing service.
What Elevator360 is
Elevator360 is software for lift maintenance and service companies to manage operations from customer enquiries through ongoing service. It includes enquiry capture, lead follow-up, quotations, and conversion into customer records. Teams can track AMC coverage and SLA details, schedule preventive maintenance, and receive renewal alerts 60, 30, and 7 days before expiry. For breakdowns, the system supports SLA timers, priorities, technician assignment, field updates, and service reports. Customers can use a portal to review service history, track technicians, download documents, and submit complaints with attachments. The platform also offers KPI dashboards, compliance reports, and AI insights for renewal risks and performance anomalies. WhatsApp leads can be captured into the sales pipeline. Elevator360 runs on Android and the web, with technician mobile app support. Pricing is by custom quote based on lift count, service model, and team size; all modules are included, with no per-seat fees. A 14-day trial is available without a credit card.
Good
- AMC renewal alerts at 60, 30, and 7 days
- Breakdown tickets support SLA timers and technician assignment
- Client portal includes service history and complaint submissions
- 14-day trial requires no credit card
- Customers can cancel and export their data
Watch out
- Pricing requires a custom quote
- No free plan is offered
Who it suits
It suits lift maintenance and service companies that need to coordinate contracts, preventive maintenance, breakdown dispatch, and customer service. Its client portal and technician app may also suit teams that need field and customer access to service information.
Verdict
Elevator360 covers lift service workflows from enquiry and AMC tracking to breakdown response and customer access. Consider whether its custom-quote pricing and Android-and-web availability fit your team.
Plans and prices
From Elevator360's own pricing page, checked 4 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Custom quote | Priced on request | Per lift · no per-seat fees · all modules included · cancel any time and export data · Monthly or annual billing; quote based on lift count, service model, and team size. |
The facts
Each one read from Elevator360's own pages, with the date it was checked.
What it does
- AMC management
- AMC records include coverage and SLA details, scheduled preventive maintenance, and renewal alerts at 60, 30, and 7 days before expiry.checked 4 Oct 2026
- Breakdown dispatch
- Breakdown tickets can include SLA timers, priority handling, technician assignment, field updates, and generated service reports.checked 4 Oct 2026
- Client portal
- Customers can view service history, track technicians, download documents, and submit complaints with attachments.checked 4 Oct 2026
- Data portability
- The pricing page says customers may cancel at any time and export their data.checked 4 Oct 2026
- Migration and onboarding
- The site offers Excel bulk import and says migration support is included with the 14-day trial setup.checked 4 Oct 2026
- Purpose
- Elevator360 manages lift service operations, including AMC contracts, service visits, breakdowns, installations, and technician dispatch.checked 4 Oct 2026
- Reporting and AI
- The platform includes KPI dashboards, compliance reports, and AI insights for renewal risks and performance anomalies.checked 4 Oct 2026
- Sales and CRM
- It includes enquiry capture, lead follow-up, quotation management, and conversion to customer records.checked 4 Oct 2026
- Support
- The contact page lists support by email and phone, says it typically responds within 24 hours, and says paid accounts can have critical tickets picked up around the clock.checked 4 Oct 2026
- Target users
- The product is built for lift maintenance and service companies.checked 4 Oct 2026
The company
- Headquarters
- The contact page lists its office as Centera Tech, Kolhapur, Maharashtra, India.checked 4 Oct 2026
Money
- Trial
- A 14-day free trial is offered without requiring a credit card.checked 4 Oct 2026
Where it runs
- WhatsApp intake
- The site says WhatsApp leads can be automatically captured, parsed, and entered into the sales pipeline.checked 4 Oct 2026
Alternatives to Elevator360
- 1
Guspora
Free planAndroidiOSWebAPI7.9From $29 a month - 2
Zentid
AndroidiOSWebAPI7.6From 299 AED a month - 3
Joblogic
AndroidiOSWebAPI7.3From $540 a year - 4
ElevatorZip
AndroidiOSWeb7.1From $83 a month - 5
Field Ascend
AndroidiOSWeb7.0From $13 a month - 6
ElevaTechPro
AndroidiOSWebAPI6.9