Dovetail HR Knowledge Management

What Dovetail HR Knowledge Management is

Dovetail HR Knowledge Management turns HR expertise into searchable knowledge articles for HR teams and employees. The knowledge system also supports Dovetail HR Case Management and Employee Portal search. Its editor can include videos, images, third-party deep-link buttons, HCM integration and company branding. Articles can be created, approved and maintained through workflows, and employees can submit feedback intended to help improve content quality and engagement.

Content and attachments are indexed automatically without tagging, and results are filtered according to user profiles and permissions. The employee portal supports articles with images, videos, tables, rich text, process guidance and downloadable documents. A timeline records article interactions, including who changed what and when, as well as old and new values. Integrations include certified Workday integrations, a Dayforce certified connector, a Mineral HR and compliance integration, and a RESTful API toolkit. The service offers SAML v2 single sign-on, fine-grained permissions, and US or European data-center hosting options. Pricing is available on request, with a demo to request.