Dovetail HR Knowledge Management

C tier on HR Knowledge Base SoftwareScore 6.0 · #20 of 52

Android app: Not listed
Free plan: No
Runs on: api, Web

dovetailsoftware.com

Summary

Dovetail HR Knowledge Management turns HR expertise into searchable knowledge articles for HR teams and employees. The knowledge system also supports Dovetail HR Case Management and Employee Portal search. Its editor can include videos, images, third-party deep-link buttons, HCM integration and company branding. Articles can be created, approved and maintained through workflows, and employees can submit feedback intended to help improve content quality and engagement. Content and attachments are indexed automatically without tagging, and results are filtered according to user profiles and permissions. The employee portal supports articles with images, videos, tables, rich text, process guidance and downloadable documents. A timeline records article interactions, including who changed what and when, as well as old and new values. Integrations include certified Workday integrations, a Dayforce certified connector, a Mineral HR and compliance integration, and a RESTful API toolkit. The service offers SAML v2 single sign-on, fine-grained permissions, and US or European data-center hosting options. Pricing is available on request, with a demo to request.

Who it is for

This is suited to enterprise HR teams that need searchable employee knowledge articles, approval workflows and permission-based access. Organizations using Workday, Dayforce or Mineral HR may value its listed integrations.

What is good

Automatically indexes content and attachments without tagging
Supports article creation, approval, and maintenance workflows
Offers SAML v2 single sign-on
Customers can specify US or European data-center hosting

What to know first

Pricing is available on request
The listed plan requires a demo request
Supports web and API platforms

Verdict

Dovetail HR Knowledge Management combines searchable HR content with article workflows, feedback and a detailed change timeline. It is an enterprise-oriented option with pricing and a demo available by request.

Dovetail HR Knowledge Management plans and pricing

All plans

Dovetail HR Knowledge Management Not published Demo requested dovetailsoftware.com · 1 Oct 2026

Compared on HR knowledge base software

Custom branding: Yesdovetailsoftware.com
Approval workflows: Yesdovetailsoftware.com
Access controls: advanceddovetailsoftware.com
Content analytics: Yesdovetailsoftware.com
SSO support: Yesdovetailsoftware.com

Facts

Purpose: Dovetail HR Knowledge Management converts HR expertise into knowledge articles shared with HR teams and employees.dovetailsoftware.com · 1 Oct 2026
HR service delivery: The knowledge management system underpins Dovetail HR Case Management and Employee Portal search.dovetailsoftware.com · 1 Oct 2026
Content editor: The editor supports videos, images, buttons with third-party deep links, HCM integration, and company branding.dovetailsoftware.com · 1 Oct 2026
Search: Content and attachments are automatically indexed and searchable without tagging, with results filtered by profile and permissions.dovetailsoftware.com · 1 Oct 2026
Workflow: Dovetail supports workflows for creating, approving, and maintaining knowledge articles.dovetailsoftware.com · 1 Oct 2026
Feedback: Employees can provide feedback on knowledge articles, with automated workflows intended to improve content quality and engagement.dovetailsoftware.com · 1 Oct 2026
Audit trail: Interactions on knowledge articles are logged in a timeline showing who changed what, when, previous values, and new values.dovetailsoftware.com · 1 Oct 2026
Employee portal: The employee portal provides searchable articles containing images, videos, tables, rich text, process guidance, and downloadable documents.dovetailsoftware.com · 1 Oct 2026
Integrations: Dovetail offers certified Workday integrations, a Dayforce certified connector, a Mineral HR and compliance integration, and a RESTful API toolkit.dovetailsoftware.com · 1 Oct 2026
Security compliance: Dovetail hosts in AWS data centers, states SOC 2 Type II certification for its HR SaaS product, and says it complies with EU GDPR and US privacy laws.dovetailsoftware.com · 1 Oct 2026
Encryption: Customer data is encrypted at rest with AES 256 and in transit with TLS 1.2 or 1.3, with optional PGP for SFTP transfers.dovetailsoftware.com · 1 Oct 2026
Authentication and access: The service supports SAML v2 single sign-on, fine-grained permissions, and data segmentation by user or group.dovetailsoftware.com · 1 Oct 2026
Data residency: Customers can specify hosting in Dovetail’s US or European data centers and control retention through purge, redaction, or scheduled data redaction.dovetailsoftware.com · 1 Oct 2026
Target market: Dovetail describes its platform as a robust HR Service Delivery platform for enterprise businesses and says it serves organizations across six continents.dovetailsoftware.com · 1 Oct 2026