DispatchHub
DispatchHub is a bilingual workspace for small and growing courier, freight, and last-mile fleets, usually with 1 to 25 drivers.
What DispatchHub is
DispatchHub is a bilingual workspace for small and growing courier, freight, and last-mile fleets, usually with 1 to 25 drivers. It combines job quoting, shipment dispatch, delivery tracking, proof of delivery, billing, and payment collection. Rate sheets can use miles, zones, or both, with customer-specific pricing, weight breakpoints, and surcharges. Shareable quote links turn accepted quotes into shipments with status history and an audit trail for driver reassignment. Drivers can work from a phone browser, send updates, and capture photo and signature proof without installing an app. Billing supports per-shipment invoices, consolidated B2B statements, partial payments, configured dunning, and NACHA payout exports. Customers can pay by card or ACH through Stripe-hosted links, while a bilingual portal handles quote acceptance, tracking, and payment. English and Spanish are available for the interface, emails, and PDFs. DispatchHub runs on Android, iOS, web, and API, with manual dispatch automation. Pricing starts at $79 a month per dispatcher, accountant, or owner seat; drivers and portal users are free. A 30-day full-feature trial requires no card.
Good
- Bilingual interface, emails, and PDFs
- Quote links support custom rate rules
- Photo and signature delivery proof
- Card and ACH payment links
- Drivers use phones without app installation
Watch out
- No free plan
- Starts at $79 per seat monthly
- Dispatch automation is manual
- Trial becomes read-only without payment
Who it suits
It suits small courier, freight, and last-mile fleets with 1 to 25 drivers needing quoting, dispatch, tracking, and payment tools. Spanish-speaking teams and businesses needing phone-browser driver access may also find it suitable.
Verdict
DispatchHub brings quoting, dispatch, delivery evidence, billing, and customer payments into one bilingual workspace. Its seat pricing and 30-day trial fit small fleets, while the lack of a free plan and manual dispatch are important considerations.
Plans and prices
From DispatchHub's own pricing page, checked 9 Oct 2001.
| Plan | Price | What it gives you |
|---|---|---|
| DispatchHub | $79 a month | Per dispatcher, accountant, or owner seat · Drivers and customer portal users are free · Add or remove seats anytime, prorated automatically · billed monthly · USD |
The facts
Each one read from DispatchHub's own pages, with the date it was checked.
What it does
- Audience
- It is built for small and growing courier, freight, and last-mile fleets, typically with 1 to 25 drivers.checked 9 Oct 2001
- Customer portal and embed API
- Customers can accept quotes, track shipments, and pay through a bilingual portal; businesses can embed a quote-request form using the public intake API.checked 9 Oct 2001
- Dispatch
- Accepted quotes convert to shipments, with shipment status history and an audit trail for driver reassignment.checked 9 Oct 2001
- Languages
- The interface, customer emails, and PDFs are available in English and Spanish, with language preferences configurable per user, customer, or workspace.checked 9 Oct 2001
- Payments integration
- Customers can pay by card or ACH through Stripe-hosted payment links, with funds settling directly to the business's bank account through Stripe Connect.checked 9 Oct 2001
- Proof of delivery
- Drivers can capture photo and signature proof of delivery and send status updates from their phones.checked 9 Oct 2001
- Purpose
- DispatchHub is a bilingual workspace for couriers and small freight fleets to quote jobs, dispatch drivers, track deliveries, and collect payment.checked 9 Oct 2001
- Quoting
- Rate sheets can be mile-based, zone-based, or hybrid, with customer-specific pricing, weight breakpoints, surcharges, and shareable quote links.checked 9 Oct 2001
- Security
- The maker says workspaces are isolated, connections use TLS encryption, passwords are hashed, and payment card numbers are not stored; SOC 2 readiness is on the roadmap.checked 9 Oct 2001
- Support
- The maker lists email support at [email protected] and a phone number, (305) 600-9109.checked 9 Oct 2001
Money
- Billing and payouts
- The product supports per-shipment invoices, consolidated B2B statements, partial payments, configured dunning, and NACHA driver payout exports.checked 9 Oct 2001
- Trial and billing limit
- The trial lasts 30 days with full feature access and no card required; if no payment method is added, the workspace becomes read-only when the trial ends.checked 9 Oct 2001
Where it runs
- Browser access
- Drivers use DispatchHub from a phone browser without installing an app, and dispatcher and accounting screens work on desktop and mobile.checked 9 Oct 2001
The company
- Company
- The site says DispatchHub is built in Miami, Florida, and identifies iDream websystems as its product maker.checked 9 Oct 2001
- Headquarters
- Miami, Florida, United Stateschecked 28 Sep 2001
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