Depot CRM

Overview

Depot CRM brings contacts, email broadcasts, lead capture, and follow-up tasks into one web-based CRM. It is best suited to owner-operators and small service businesses that want a modest, low-cost system rather than a broad platform. Its free plan makes it easy to start, but tight user and monthly quotas make growth a reason to budget for the paid tier.

Key features

Contact records combine custom fields, tags, and notes, giving small teams a way to keep lead and customer context together. Basic pipeline customization and bid tracking add a useful foothold for businesses managing prospective work, though the pipeline is not positioned as deeply configurable.

Website forms can create contacts automatically, reducing manual entry when prospects inquire. Email broadcasts can target a tag or list, and open tracking plus a per-contact email history help owners see what was sent and whether it was opened. These are practical campaign basics, not evidence of a more elaborate marketing suite.

Automations can respond to a form submission or a tag being added by sending an email, creating a task, or updating a field. The due and overdue follow-up list is tied to contacts or deals, while the dashboard emphasizes items needing attention. That focus suits businesses whose main CRM discipline is remembering the next call or action.

Records are isolated by organization at the database level. Traffic uses HTTPS, sign-in supports passwords or email magic links, and passwords are not stored in plain text. Depot CRM runs on Vercel with managed PostgreSQL; providers handle hosting, backups, and infrastructure security. Contacts can be exported at any time, and account deletion can be arranged by contacting Depot CRM.

Pricing

The Free-Forever plan costs nothing and requires no card. It includes one user, 100 contacts, and 200 emails/month. That is a sensible way for a solo operator to try the core workflow, but the contact and email ceilings are low for a growing mailing list or steady lead flow.

The Depot CRM plan costs $5 a month, billed monthly, and includes one user, 500 contacts, 1,000 emails/month, and 1 GB file storage. It keeps the entry price low while raising the working limits and adding storage, but still starts with a single user. Add-ons cost $3/mo per user, $2/mo per 500 contacts, $2/mo per 1,000 emails, and $1/mo per 1 GB, so expanding capacity adds recurring costs. There are no setup fees or contracts, and the plan can be canceled anytime. An annual option is marked 10% off.

Platforms

Depot CRM is available on the web. No other platform is indicated, so it is a better fit for teams comfortable managing CRM work in a browser than those seeking a native mobile or desktop app.

Who it's for

Owner-operators, freelancers, local service businesses, contractors, consultants, and small agencies are the clearest fit: the contact records, embedded forms, simple automations, and follow-up queue address the everyday work of tracking prospects and customers. Contractors can also consider it for bid tracking, but businesses needing more than basic pipeline customization or multiple included seats may find the entry plans restrictive.

Pros and cons

• Pros: A genuinely free starting tier requires no card, useful for a solo business validating a simple contact-and-follow-up workflow.
• Pros: Form capture, tag-based broadcasts, and event-triggered actions connect lead intake to follow-up without requiring a larger team plan.
• Pros: Contact export is available at any time, and the paid plan has no contract and can be canceled anytime.
• Cons: Both named plans include one user; adding users costs $3/mo each, making team use more expensive than the headline price.
• Cons: The free tier's 100 contacts and 200 emails/month, and the paid tier's 500 contacts and 1,000 emails/month, can constrain businesses with larger databases or active campaigns.
• Cons: Web is the only platform, and pipeline customization is basic, limiting its appeal for mobile-first users or teams with complex sales processes.

Alternatives

For a construction-focused shortlist, see Construction CRM Software. Deltek Maconomy is an enterprise ERP for professional services firms, with pricing by demo request; it is the more relevant direction for a firm seeking that broader enterprise category rather than Depot's small-business CRM.

Hyphen CRM is a paid option with pricing available by speaking with sales. BuilderXPro has a free trial and a Solo plan priced at $46 a month billed annually; consider it if its broader platform availability and trial suit your evaluation needs. Zapo CRM offers free and paid plans, with user counts varying by plan and usage fees applying, making it worth comparing if seat flexibility matters.

improveit360 uses per-user pricing and base accounts include 10 licenses, which may suit a business planning for a larger team. Buildr offers custom pricing, unlimited users and data, onboarding, implementation services, and training. BuildTools Bidding is a construction management platform for custom home builders and remodelers, with a starting package at $499 a month on a 12-month commitment billed monthly. CMiC covers general contractors, subcontractors, and heavy highway work.

Verdict

Depot CRM is a sensible pick for a solo service-business owner who wants contact organization, simple lead capture, email broadcasts, and a clear follow-up queue at little or no initial cost. Its main advantage is that focused workflow at a $5.00 per month paid entry point; its main reason to look elsewhere is the one-user structure and modest contact and email quotas, especially for teams or businesses with more demanding pipelines.