Demandforce

What Demandforce is

Demandforce is an AI-powered communication platform for businesses seeking to attract patients and encourage them to return. Its appointment tools include online booking, automated reminders and confirmations, two-way texting, recall messaging, and options for filling open or canceled slots. AI features support patient recall, appointment filling, postcard targeting, review responses, email campaigns, and reminders. Businesses can also use email marketing, bulk text messages, and postcards to reach patients.

Demandforce offers reputation management and listing management, including tools to capture and publish reviews and manage how a business appears in search results. The industries it lists include automotive, chiropractic, dental, dermatology, medical, salon and spa, veterinary, and vision care. It says it integrates with over 150 management systems, with NextGen Enterprise API and Activant ServiceWriter among the examples. Its iOS and Android Practice Management App supports patient information, appointment requests, notifications, and messaging, and requires Demandforce credentials. Text2Pay sends payment requests by text with a link to an encrypted payment page. Demandforce says it follows HIPAA privacy and security requirements and HIPAA/HITECH business associate obligations for medical customers. Pricing is available through a request form rather than displayed.