Delam
Delam is software for medical spas and aesthetic clinics, combining a clinic management platform with a branded patient app.
What Delam is
Delam is software for medical spas and aesthetic clinics, combining a clinic management platform with a branded patient app. It says it serves clinics in Canada and the United States. The app presents memberships, rewards, the clinic shop, and appointments. Clinics can set membership fees, eligible services, benefits, and terms, while Delam tracks plans and billing. Stripe Subscriptions supports monthly or annual billing, prorated plan changes, failed-card dunning, and cancellation; unused monthly membership credits can roll over up to a configurable cap. The full platform is scoped to cover scheduling, patient records, staff access, payments, consent, and reporting, and the listed capabilities also include reminders, digital intake forms, and online payments. A connected setup for clinics retaining existing software remains in development and needs compatibility assessment; Delam says it has no universal connector or automatic synchronization. Pricing is quoted individually, with no fixed plan prices published. Its security page describes patient data hosted in Canada, AES-256-GCM encryption at rest, and TLS 1.3 in transit.
Good
- Branded patient app presents memberships, rewards, shop, and appointments.
- Tracks clinic membership plans and billing.
- Stripe supports monthly or annual billing.
- Unused monthly credits can roll over to a configurable cap.
Watch out
- No free plan.
- No fixed plan prices are published.
- Existing-software connection is still in development.
- No universal connector or automatic synchronization.
Who it suits
Delam is aimed at medical spas and aesthetic clinics in Canada and the United States. It may suit clinics looking for membership management alongside a branded patient experience or a broader clinic platform.
Verdict
Delam combines membership tools and a patient app with a broader clinic platform scoped around core operations. Clinics should account for individually quoted pricing and the limits of its in-development connection for existing software.
Plans and prices
From Delam's own pricing page, checked 9 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Alongside your software | Priced on request | Supported-interface assessment · integration and maintenance scope · payment and refund reconciliation · Quoted individually; optional connection is in development. |
| Your full platform | Priced on request | Workflow and clinical requirements · data migration and training · operations and patient experience · Scoped individually by proposal. |
| Your patient app | Priced on request | Branding and patient experience · membership and rewards scope · setup, support, and recurring service · Quoted individually; no fixed plan prices published. |
The facts
Each one read from Delam's own pages, with the date it was checked.
Where it runs
- Clinic platform
- The full clinic platform is scoped to cover scheduling, patient records, staff access, payments, consent, and reporting.checked 9 Oct 2026
- Patient app
- The branded patient app presents memberships, rewards, the clinic shop, and appointment experience.checked 9 Oct 2026
- Platform features
- The clinic platform describes scheduling, patient records, staff access, payments, consent, and reporting as areas to review in an implementation.checked 9 Oct 2026
The company
- Company
- The site identifies the company as Delam Technologies Inc. and lists Toronto, Canada.checked 9 Oct 2026
- Founded
- 2025checked 28 Sep 2026
- Headquarters
- Toronto, Ontario, Canadachecked 28 Sep 2026
What it does
- Compliance
- Delam's security page says PIPEDA, PHIPA, and Quebec Law 25 are live, while HIPAA and SOC 2 Type II attestation were listed for 2026.checked 9 Oct 2026
- Connected setup
- The optional connection for clinics keeping existing software is in development and requires compatibility assessment.checked 9 Oct 2026
- Connected systems
- A connected patient experience for clinics keeping existing software is in development and requires assessment of each vendor interface and booking handoff.checked 9 Oct 2026
- Encryption and auditing
- Delam says it uses AES-256-GCM field-level encryption, TLS 1.3 in transit, role-based access, and seven-year default audit retention.checked 9 Oct 2026
- Extension availability
- Delam says its optional extension is in development and is not a live universal connector.checked 9 Oct 2026
- Integration limit
- Delam says it does not currently offer a universal extension or promise automatic synchronization.checked 9 Oct 2026
- Intended customers
- Delam describes its product for medical spas and aesthetic clinics in Canada and the United States.checked 9 Oct 2026
- Membership credits
- Unused monthly membership credits can roll over up to a configurable cap.checked 9 Oct 2026
- Memberships
- Clinics can define membership fees, eligible services, benefits, renewal terms, and cancellation terms, while Delam manages the plan and billing.checked 9 Oct 2026
- Payments
- The memberships page says Stripe subscriptions support monthly or annual billing, prorated plan changes, failed-card dunning, and cancellation.checked 9 Oct 2026
- Payment security
- Delam says payments are tokenized through Stripe, raw card data does not touch its servers, and PCI DSS is provided via Stripe.checked 9 Oct 2026
- Payments integration
- Delam's memberships page says Stripe Subscriptions supports monthly or annual billing, prorated upgrades and downgrades, failed-card dunning, and cancellation.checked 9 Oct 2026
- Pricing
- Delam says the connected offering is quoted individually and that it has no fixed plan prices published yet.checked 9 Oct 2026
- Product
- Delam describes itself as medical spa and aesthetic clinic software combining a clinic management platform with a branded patient app.checked 9 Oct 2026
- Proposal scope
- Delam says proposals should specify setup, recurring service, support scope, usage fees, connected-system costs, and third-party transaction charges.checked 9 Oct 2026
- Security
- Delam's security page states that patient data is hosted in Canada and describes AES-256-GCM encryption at rest and TLS 1.3 in transit.checked 9 Oct 2026
- Support
- The pricing page lists support scope as part of the recurring service covered in a written proposal.checked 9 Oct 2026
- Who it serves
- Delam says it serves clinics in Canada and the United States.checked 9 Oct 2026
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