DataSpring Provider Directory Management
DataSpring Provider Directory Management helps health plans maintain accurate provider directories and meet regulatory compliance needs using professional an…
What DataSpring Provider Directory Management is
DataSpring Provider Directory Management helps health plans maintain accurate provider directories and meet regulatory compliance needs using professional and practice information verified by clinicians. Its analytics evaluate information that physician practices enter, update, and confirm. Providers can update selected directory details in the Provider Data Portal and share them with participating plans they authorize; group administrators can centrally change non-sensitive details, including locations and phone numbers, and distribute them across profiles. Records can include health equity, race, ethnicity, language, and telehealth offerings, including service type and platform. Plans can use detailed directory information to assess and manage network adequacy. DataSpring reports 53 participating health plans and over 90% accuracy for practice location names and addresses. Quarterly email reminders, phone follow-up, and time-stamped confirmations with audit snapshots support provider outreach. Plans must keep a separately formatted roster; additions are accepted daily, and participating plans receive return rosters and extracts of confirmed information. The web solution is paid, with pricing on request.
Good
- Clinician-verified professional and practice information
- Group administrators can distribute non-sensitive updates
- Records can include telehealth service details
- Confirmations include time-stamped audit snapshots
Watch out
- Plans must maintain a separately formatted roster
- Pricing is available on request
- Provider support is weekdays, 8 a.m.–5 p.m. ET
Who it suits
It is intended for health plans, physician practices, and provider groups managing directory information. Plans needing to assess provider networks can use its detailed data for network adequacy management.
Verdict
DataSpring combines provider updates, centralized group changes, and outreach tools for directory maintenance. Plans should account for the separate roster requirement and request pricing.
Plans and prices
From DataSpring Provider Directory Management's own pricing page, checked 4 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| DataSpring Provider Directory Management | Priced on request | Pricing not published; request a demo |
The facts
Each one read from DataSpring Provider Directory Management's own pages, with the date it was checked.
What it does
- Advanced analytics
- The solution applies advanced analytics to information entered, updated, and confirmed by physician practices to improve data quality.checked 4 Oct 2026
- Data delivery
- Participating plans receive a separate provider directory return roster and an extract containing confirmed and attested information for rostered providers who attested since the previous extract.checked 4 Oct 2026
- Delegated groups
- Group administrators can centrally update non-sensitive directory details, including locations and phone numbers, and push changes to all provider profiles.checked 4 Oct 2026
- Directory data
- The solution includes provider and practice details such as health equity, race, ethnicity, and language information.checked 4 Oct 2026
- Intended users
- The solution is presented for health plans, physician practices, and provider groups.checked 4 Oct 2026
- Network adequacy
- Health plans can access detailed data to assess, understand, and manage provider networks.checked 4 Oct 2026
- Outreach and audit
- DataSpring sends quarterly email reminders, follows up by phone with providers who do not respond, and time-stamps confirmations with a snapshot for audit purposes.checked 4 Oct 2026
- Provider workflow
- Providers update a subset of directory information in the Provider Data Portal and can share it with participating health plans they authorize.checked 4 Oct 2026
- Purpose
- Helps health plans improve provider directory accuracy and regulatory compliance using professional and practice information verified by clinicians.checked 4 Oct 2026
- Scale
- DataSpring reports that 53 health plans participate in its directory management solution and that practice location name and address data is over 90% accurate.checked 4 Oct 2026
- Security
- DataSpring says the Provider Data Portal data is secured using HITRUST CSF data protection standards.checked 4 Oct 2026
- Support
- Directory Management support is available by phone and chat on weekdays, with health plan support hours listed as 8 a.m.–5 p.m. ET.checked 4 Oct 2026
- Telehealth
- Directory information includes telehealth services offered, including the type of service and platform used.checked 4 Oct 2026
Money
- Plan roster requirement
- Health plans must maintain a separate, specifically formatted provider directory roster, and roster additions are accepted daily.checked 4 Oct 2026
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